Over the years, Adaptive Spirit’s Annual Event has grown into an incredible networking opportunity for the telecom industry in addition to supporting a fantastic cause. The event kicked off in 1995 when The Cable and Telecommunications Association for Marketing (CTAM) of the Rockies was looking for a not-for-profit organization to support and learned that the U.S. Paralympics Ski team was on the brink of disbanding due to a loss of funding. This prompted CTAM to establish an annual event designed to raise money for the U.S. Paralympic team while bringing together executives across the ..read more

1. In honor of Women’s History Month, what female leaders today or in history do you look up to, and why? There are many incredible women I admire and try to emulate in the business world, but my top three are: Sheryl Sandberg, former COO at Facebook; Kim Scott, author and executive coach to several Big Tech CEOs, and Melinda Gates, philanthropist and activist.   I read Sheryl Sandberg’s book “Lean In” when I was in the thick of motherhood trying to balance being a new mom and paying for childcare while working full-time. Sherly’s book gave me the perspective I needed at the ..read more

Celebrating Women’s History Month: Alianza honors standout women in telecom from the 20th and 21st centuries During Women’s History Month, organizations from all sectors of the economy are shining a spotlight on trailblazing women. Learning about their achievements often surfaces familiar names and stories, while also introducing lesser-known facts and figures. Did you know the first telephone switchboard designed by George W. Coy in 1878 was held together with wire from a women’s bustle? Fact. Or that boys were originally hired to operate Coy’s switchboard, but proved unreliable, often ..read more

Industry growth stagnant despite $3.6 trillion in global CapEx spending since 2012 Operating expenses to continue increasing, creating urgency for cloud migration to reduce costs, monetize network investments and derisk legacy network infrastructure PLEASANT GROVE, UTAH – March 12, 2024 – Alianza, Inc., the leading cloud communications platform for service providers, today released a new Omdia Research report, “Reinventing Core Communications: Strategic Imperatives for Growth.” The report offers a transformation roadmap for telcos as they face increasing operational complexity, network co ..read more

As businesses across multiple industries transform their operations and customer experiences with cloud computing and artificial intelligence, telecommunications service providers have been slow to move. Many are still trying to understand just how these technologies will impact their networks and service offerings in both the near and long term. Historically slow cloud adoption rates for core network functions have left service providers stuck in the Telco 1.0 (TDM) and Telco 2.0 (on-premises VoIP) eras with legacy network infrastructure that’s costly to manage and upgrade. That’s led to ..read more

The short story for most service provider is that voice services continue to play a vital role in subscriber revenue, and obsolete legacy technology isn’t meeting the needs of their end users anymore. Service providers’ legacy communications networks are some of the last bastions of old-school software that hasn’t moved to the cloud. The industry is seeing the change and surge towards IP network transformation in real time. Clearly on the enterprise side, cloud has made big inroads for over the last decade, and now almost half of the market had transitioned to some type of cloud communica ..read more

LAS VEGAS – Nov. 28, 2023 – Alianza, Inc., a leading cloud communications platform for service providers, today announced a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to transform how communication service providers (CSPs) deliver and monetize voice and cloud communications services. The solution is generally available in North America and has already been deployed by more than 100 CSPs including tier-1 and nationwide operators Lumen, Brightspeed, Bluepeak, Xplore, and Viasat. As legacy voice infrastructure reaches end-of-life and traditional voice ve ..read more

Growth capital to expand market reach and harness generative AI to expedite innovation, as Telcos migrate legacy core communications networks to the cloud Pleasant Grove, Utah – Oct. 31, 2023 – Alianza, Inc., the leading cloud communications platform today announced it raised $61 million in new growth equity and debt financing. The latest round reflects a 70% increase in valuation for the company since March 2021. The equity round is supported by a syndicate of undisclosed institutional investors, as well as strategic partners. The debt financing was provided by Texas Capital Bank. Third q ..read more

As the Chief Product Officer of Alianza and a veteran in the telecom industry, I’ve been a first–hand witness to a remarkable evolution that communications service providers (CSPs) have undertaken over the last few decades. As a prime example, most CSPs used to be telephone companies that operated dedicated voice networks. Today, however, those same CSPs have transformed into broadband companies that offer IP-based connectivity services in addition to voice, TV, security, and managed Wi-Fi. These diversified revenue streams have changed the game: telco revenue is higher than ever and dema ..read more

The “traditional titans” of the communications industry, on–premises call centers are hanging by their proverbial fingertips in a market that is rapidly transitioning to the cloud. With increasing frequency, holistic virtual contact center solutions are encroaching into territory that old–school phone center enthusiasts once thought unreachable. There’s a good reason for this shift too. Not only can a cloud contact center eliminate the need for clunky physical infrastructure, it also tends to provide a better all-around customer experience. For communication service providers (CSPs) looki ..read more