Dear Clients, Families, Guardians, and Carers, I’d like to update you on some important improvements we have made to ensure your choice and control over the support services you receive from Sunnyfield. Specifically, these improvements relate to the service agreement between you and Sunnyfield. We are committed to ensuring your service agreement clearly reflects your right to exercise choice and control. You can talk to us about what you want to include in your service agreement, and we promise to listen to you and work with you to understand your needs. We are reviewing our service agreement ..read more

Like many, Richard was heavily affected by the isolation caused by the Covid pandemic. Richard became restless, saying “I wanted to leave my mum and dad’s house to become more independent. I wanted to make my own choices.”  His family was concerned about his mindset and saddened by the impact, they knew something needed to change and wanted to find support focused on being person-centred in a new environment. They began looking into potential options to support their son and dared to pursue in finding him a new home. This led to having a very hopeful conversation with Diana, our Bus ..read more

Glenn’s independence didn’t frequently cross his mind. He had lived at home with his parents for 57 years until his mother and father transitioned into permanent aged care, and Glenn realised he might need some help. This change initially came as a big shock as he often lent on his mother for help with daily tasks. After discussions with his family, Glenn decided to take a big step into building his independence by giving living alone at his family home a try. Luckily, help wasn’t far for Glenn; he has a fantastic Sunnyfield Support Coordinator, Danielle, and his sister Melinda is also on our ..read more

Accessing NSW government services just got easier People with disabilities Australia is currently running a Disability Advocacy Futures Project funded by the Department of Communities and Justice (DCJ). This project aims to help assist people with disability living in South East, South West, and Central Sydney who are having problems accessing NSW government services which include; Housing Education Mental health, Child protection Public transport Guardianship Financial management. PWDA is here to help. Specifically, they can assist with the following: Information: Telling people about ..read more

The customer lead to intake process will soon be managed completely online through Compass. Listen to Phillip as he discusses how client information will be stored and accessed, as well as the benefits of Compass for Support Coordinators. The post Compass and Client Information appeared first on Sunnyfield Disability Services ..read more

What’s been happening with UAT? We are in the thick of it, with many people across Sunnyfield using and testing Compass. We’ve had workshops, getting people together to share and collaborate as they test. And we keep building and tweaking Compass to make sure it can do what we need it to. What are the testers saying? “There’s lots still to do, but wow, it really will be amazing!” “It’s going to be a different way to do things.” “It’s great how the whole team are working together and learning and sharing with each other.” What else is happening with Compass? A lot of time and energy is being sp ..read more

We’re transforming the way you manage client medication for the better, thanks to Compass. Listen to Penelope Anderson as she discusses how Compass will track medication and support a better client experience. The post Medication Management and Compass appeared first on Sunnyfield Disability Services ..read more

What is UAT? We take our typical daily activities (like scheduling a client activity, medication management, or working a shift) and we use Compass to perform them. Why do we do UAT? To make sure the system and processes we are building, work the way we want them to. Who does UAT? Like it says in the name “users” – team members who will be using Compass every day do the testing. This ensures we get as close to real life usage as we can, to make sure Compass does everything we need it to. We’ve started UAT! The next two months will be chock-a-block full of testing, workshops, and feedback. Than ..read more

As a part of our ‘Engage’ Fundraising Program, Supported Employees at our Allambie Heights Employment Services share their workspace environment with volunteers to build understanding, showcase skills and break down social barriers. This program aligned with St Ignatius College Riverview’s service program, where they aim to form young men of consciousness, competence, commitment and compassion by asking them to participate in experiences with people in society that might face different challenges to their own. Our ‘Engage’ Fundraising Program was the perfect opportunity for some year ten stud ..read more

Today is International Day of People with Disability, a celebration of ability, diversion and inclusion. This year’s theme is ‘Transformative solutions for inclusive development: the role of innovation in fuelling an accessible and equitable world’ – a call for businesses, local communities and all members of the public to think outside the box when it comes to accessibility. It’s everyone’s responsibility to consider accessibility. Innovation is one of Sunnyfield’s core values. We’re always striving to be innovative in the services and supports we deliver and, most importantly, how we delive ..read more