As more customers “unbundle” their insurance products and spread their business among many carriers, agents must look for creative strategies to retain and grow business. Download this white paper to learn top strategies to ensure success in 2024 ..read more

Navigating the complexities of P&C core insurance digitization is no easy task. Explore the critical decisions between building or buying and how to achieve operational excellence in this white paper ..read more

Empower your organization to excel in marketing outreach without compromising compliance. This guide offers a roadmap to implement a best-in-class contact compliance strategy so that your organization can continue successful marketing campaigns, ethically and legally ..read more

Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024 ..read more

This report reveals the evolving landscape of insurance communication from 2023 and current trends. Explore insights on multichannel strategies, STIR/SHAKEN call authentication benefits and branded calling in order to enhance your customer experiences in 2024 ..read more

78% of consumers say they’re more likely to respond to personalized messages. And less than one-third (29%) of insurance customers are satisfied with their current providers. Download this infosheet to learn five ways agencies and brokerages can use generative AI (GAI) to drive higher customer engagement ..read more

Download this eBook and learn about challenges, goals and strategies for improving customer experience, revenue growth and operational efficiency. Discover the importance of integrating voice and digital channels, addressing low answer rates and leveraging technology for better customer contact. The study provides insights into insurers' priorities, key challenges and the role of technology solutions in achieving success ..read more

This report discusses the key components insurance carriers need to assess when selecting a digital payments provider and the ways in which leading technology can benefit insurers and their insureds. Ensure your competitive advantage in 2024 with an enhanced digital payments strategy ..read more

Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities ..read more

What could you gain from embracing a new point of view? Remote sensing technologies enable insurers to see more than ever. Download this executive brief and learn how remote sensing can empower carriers to more accurately identify areas of underinsurance, mitigate risk, decrease loss exposure and improve the overall claims process ..read more