Leading Fortune 500 companies know that treating procurement processes strategically will give their business a competitive edge.  Once a company has decided to treat procurement more strategically, what do they need to focus on? There are three essential underpinnings of every successful procurement process:   Process - What insights can be gathered from x-raying your procurement process?  Technology - What Technologies can be leveraged to drive value?   Operating Model - How should a procurement team be structured to optimize its functions?  The smart first s ..read more

How can Procurement go from a cost center to a function that creates value? It’s not only about cutting costs; it’s also about removing tedious work from employee workloads, empowering them for higher-value work. It’s also about helping to ensure the company’s supply chain is robust and delivering the inputs you need on-time. In addition, there are also various cost-cutting techniques to increase your working capital. In our last article we wrote about the idea of using procurement processes to be a strategic partner to the business. In this post, we’ll quickly highlight five value lever ..read more

On October 19, I gave an AIIM webinar presentation, “5 Ways Process Mining Makes Your Company Run Better.” Below you’ll find the questions and answers from the webinar, both the questions I had time to answer during the session and those I didn’t. You can watch the replay of the webinar below. I covered the basics of process mining and shared information Doculabs has learned in our client engagements. Here’s what I covered (from the webinar description): “Execution gaps in business processes increase costs and can contribute to employee burnout and poor customer service. Process mining tools ..read more

Smart companies are beginning to see procurement as a strategic advantage. How are companies doing this? They are streamlining procurement processes with intelligent automation tools. Using real-time insights from these tools allows companies to improve supply chain management, eliminate maverick buying, improve customer service, and more.   ..read more

We were wrong. Well, Newman was. He thought the Bengals were going to pull out a win, partly based on running NFL data through Celonis’ process mining platform (read the blog here, you can scroll down to watch the original video below too). However, as they say in the NFL, that’s why they play the games. Analyzing data is a great way to identify trends and make predictions. When NFL coaches use data, they can increase their chances of putting their players in the best position to succeed ..read more

Marketing functions in large enterprises manage 1000s of projects a year including the creation of sales collateral, email messages and campaigns, web assets, videos, etc. The underlying workflows are often orchestrated in a system called Adobe Workfront. In our experience working with marketing functions, while the creative tasks such as design, writing, approval are tracked in the system, they are seldom “engineered” or optimized to increase resource utilization and minimize re-work ..read more

Guidewire is a useful, powerful tool for the P&C industry, but it does have one real flaw.   What is it?  An inability to get useful insights from the mountains of data within Guidewire about your customers and business processes.   We’ve changed that.  We have cracked the Guidewire code. We know how you can unleash the power of your data in Guidewire. You’ll be able to cut costs, improve customer service, and more by making the all that data in Guidewire useful for your business.  ..read more

This article describes the most important KPIs (key performance indicators) to understand and target when you are trying to optimize the processes in loan origination. More generally, it illustrates how you should best think about KPIs for any significant process you are trying to optimize – account opening, claims processing, accounts payable processes, etc. Let’s talk about a typical large bank. It may have 60 thousand loan applications over the last year, with an average cycle time of 10 days. The applicants withdraw or abandon their applications at a rate of about 17%. There may be some p ..read more

This eBook explains how to incorporate a new approach into your process management strategy. It outlines the scenarios where the technologies and products fit best, how to include them in your multi-year roadmap, how best to service and govern them, and how best to try before you buy with a focused Proof of Concept (PoC). 3 Takeaways What are differences among the various intelligent automation technologies? How should I combine them? How should I roll them out over the next few years and how should I manage and govern them?  Defining Intelligent Automation ..read more

April 14, 2022 – Chicago – Doculabs, a management consulting firm and 2021 Celonis Americas Region Services Partner of the Year, announces the release of its Production Control Tower Solution. Built on the Celonis Execution Management System platform, the solution uses process mining and Doculabs’ expertise to streamline manufacturing processes and assist with continuous process improvement initiatives.   ..read more