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Sprinklr Blog

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Get your weekly dose of rich CX insights, thought leadership pieces, latest trends, & data-backed content to help you deliver a truly unified experience to your customers at scale. Sprinklr helps the world's biggest companies and now the most beloved teams make their customers and fans happier. Across 30+ digital channels, our industry-leading AI creates insights for deeper and more..

Exclusive Insights: Two Social Platforms That Had a Moment in 2024 and what to Watch in 2025

Sprinklr Blog

3w ago

Exclusive Insights: Two Social Platforms That Had a Moment in 2024 and what to Watch in 2025 ..read more

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7 Steps to Implement Generative AI in Customer ServiceJune 10, 2024 • 10 MIN READ

Sprinklr Blog

1M ago

Overcoming the 3 biggest barriers to measuring enterprise brand marketing ..read more

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Reverse Image Search on Social at Scale

Sprinklr Blog

1M ago

Reverse Image Search on Social at Scale ..read more

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Customer Service

Sprinklr Blog

5M ago

Overcoming the 3 biggest barriers to measuring enterprise brand marketing ..read more

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Platform & Technology

Sprinklr Blog

5M ago

Reverse Image Search on Social at Scale ..read more

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“...we didn’t have a platform that combines the process, creates automated reports, automatically boosts postings. Prior to Sprinklr, we did this all manually...”

Sprinklr Blog

7M ago

How Annika’s team brought efficiencies in advertising workflow ..read more

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“IKEA is a huge ecosystem, lots of things are happening in lots of places, constantly. And I wanted to connect all the dots and feed those insights back to our teams..."

Sprinklr Blog

7M ago

How Ferencz unified insights across 460 stores in 62 markets ..read more

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“The shift to digital is inevitable. Consumers do everything on their mobile phones… We think omnichannel CX, coupled with AI and analytics, is the only way forward.”

Sprinklr Blog

7M ago

How Aalishaan’s team scaled their omnichannel customer service ..read more

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“...engage with and serve our global customers, at scale, so that we have a singular brand voice…”

Sprinklr Blog

7M ago

Global Head of Social Media Care, External Tools and Systems Administration ..read more

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“…connecting different aspects from social listening to customer service metrics and creative performance on one platform.”

Sprinklr Blog

7M ago

How Manolo’s team engages with their global customers effectively ..read more

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