Running a department is hard, especially when you have other departments that you rely on for support who are also relying on you for support. Too often we hear about the negative feelings from sales to marketing or customer success to sales. Unfortunately, the harmony we can create when cross-collaborating will never be perfect, but it can be developed. Typically when cross-department relationships sour, it's due to a lack of expectation versus reality, and a lack of empathy towards the priorities and workload of each other’s department. This can lead to ineffective execution of GTM strategi ..read more

So you've made it through discovery and now you're onto your product demo. Especially if you have a technical product, you're most likely leaning on a solutions engineer to co-sell with you. The problem with most sales demos, is there are not standards and expectations set to help efforts scale. Sometimes your demo counterpart can turn into a technical admin rather than the co-seller you need. Typically, this is by no fault of the sellers themselves, but of a faulty understanding of the benefits of solutions engineers and their role in the sales process. In today’s episode, viewers will lea ..read more

So you've made it through discovery and now you're onto your product demo. Especially if you have a technical product, you're most likely leaning on a solutions engineer to co-sell with you. The problem with most sales demos, is there are not standards and expectations set to help efforts scale. Sometimes your demo counterpart can turn into a technical admin rather than the co-seller you need. Typically, this is by no fault of the sellers themselves, but of a faulty understanding of the benefits of solutions engineers and their role in the sales process. In today’s episode, viewers will lea ..read more

Even though we don't live in the candidate market we once did - hiring, onboarding, and training are still just as important as in the blank check era of 2020-2022. The problem is, that it feels like there are no really good benchmarks for what works, and many people are just ad-hoc putting together programs based on crowdsourced insight. To effectively onboard sellers, we need to understand what works, why it works, and how to implement it which both of our guests will be talking about on this episode. SPONSORED BY: Kixie | ⁠⁠⁠⁠⁠⁠⁠Click Here⁠⁠⁠⁠⁠⁠⁠ to get a fully loaded 10-day free trial fo ..read more

Money is not the biggest motivator. It can help, but it’s not the only reason team members choose to stick around at a company. Jim Rohn said, “The greatest value in life is not what you get; the greatest value in life is what you become.” If we don’t create a healthy company culture that centers around the continuous development of our team members, they will have no problem taking $5,000 a year to go work somewhere else. The biggest problem companies face is feeling there’s not enough time to commit to the right level of development needed to boost morale and create consistent performance ..read more

The first 30 days of a sales rep are some of the most overloaded but important weeks of their career at your company. The average sales rep takes 3 months to ramp up and nearly 10 months before they are profitable with the company. With average tenures being less than 18 months, that means you have only about 8 months of productive selling time with reps. This is a big problem for organizations especially when you consider a bad sales hire costs a company up to 70% of the seller's annual revenue goals. To solve this companies need to speed up their rep’s time to value by moving them faster th ..read more

With the recent changes to Gmail and Yahoo's email deliverability policies, hyper-growth outbound might hit a roadblock. Since spam reporting rates are lowered, and domain sending limits are hampered, sales is going to have to spend even more time being intentional with their outreach. Could this be the resurgence of cold calling in a post-COVID world, or will social media automated outreach replace spammy email inboxes? In this episode, Chet and Billy are going to have a discussion about what the changes coming to email deliverability are, why we got here, what sales teams are going to hav ..read more

Is high churn a sales or CS problem? Are salespeople selling features that don’t exist, or are our customer success managers dropping the ball on supporting and making the customer successful? Could it be as simple as failing to effectively hand off the deal from department to department? Think about it…Sales spend anywhere from 30-120 days and beyond with their deals. Then in the blink of an eye, those deals are handed off (sometimes blindly or with little context) to another team responsible for the next 12 months of customer success. In today's episode, viewers will learn about: How se ..read more

Right now NRR is such a big part of the conversation, and with CAC being so high it makes sense to balance it out with a higher LTV. But unfortunately, what does that mean for sales teams? We have to solve for high customer acquisition costs and with fewer dollars to compete in a market where fewer dollars are being spent, it's time to get creative with our pipeline generation. One of the most common ways companies are finding success is by building out the right channels for partnerships. This could be companies that integrate into your ecosystem providing their customers the most optimal r ..read more

Marketing is becoming harder than ever for GTM teams. With fewer dollars to be spent on even fewer dollars to be acquired, creativity and innovation are going to play a big part for marketing teams in 2024. SPONSORED BY: Kixie | ⁠⁠⁠⁠⁠Click Here⁠⁠⁠⁠⁠ to get a fully loaded 10-day free trial for your entire team with hours of call credits included and no credit card required! FOLLOW THE GUESTS: Amanda Martin Andreas Diwing FREE RESOURCES: ⁠⁠⁠⁠⁠Weekly Sales Tips in Under 3 Minutes⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠11X Your Pipeline with this Outbound Sales Sequence⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠Cold Calling Objection Handling Guide ..read more