Mediation Versus Litigation: Choosing the Right Path
ADR Mediation & Training Blog
by Matt Brown
2M ago
Disputes of any kind can continue to escalate the longer they go on. They can become extremely distressing and draining experiences for those involved. When faced with a conflict, individuals and businesses must decide on the best approach to find an appropriate resolution. The key things to consider when deciding between mediation and legal proceedings are, how long the dispute has been going on for, and how severe the situation has become. Mediation is an incredibly effective tool to resolve disputes but it needs to be introduced early before disputes cross the line of no return and emotions ..read more
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The Importance of Emotional Intelligence In Mediation
ADR Mediation & Training Blog
by Matt Brown
2M ago
Mediators need to be incredibly virtuous. They need to be non-judgmental, impartial and calm. After all, it’s the mediator’s job to guide the discussion and assist the parties in reaching their own agreement/resolution. It’s not to be directing or to offer their own ideas about how the situation could be resolved. To do this successfully, and to resist all the normal human temptations to offer their own opinions or ideas, mediators need to channel their utmost levels of emotional intelligence in every session. This is a skill that mediators need to develop and be able to consistently apply. Wh ..read more
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The Power of Mediation: Resolving Conflicts Amicably
ADR Mediation & Training Blog
by Matt Brown
2M ago
As people, we all see the world differently. Different perspectives, opinions, cultures, and experiences all shape our day-to-day decision making and how we assess different situations. Inevitably then, conflicts in life and at work can happen. Resolving these conflicts can be challenging depending on the circumstances. Sometimes people can resolve conflicts themselves, sometimes they escalate so far that legal proceedings are required. The key to successful conflict resolution is to find a resolution as quickly as possible. This is especially true with mediation. Mediation is an effective too ..read more
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A Deep-Dive Into Our OCN-Accredited Mediation Training Course
ADR Mediation & Training Blog
by Matt Brown
2M ago
We’ve previously shared quite a lot of overview-style content about our OCN-accredited, Interpersonal Mediation Training – Level 3 course in the form of leaflets, social media posts and on our mediation training courses webpage. Now we’re going to look deeper at this course to show potential participants the true breadth and depth of what we cover over the 5 training days. This is a fairly intense and thorough course as all successful participants leave us with their OCNLR Level 3 in Mediation Theory and Practice accreditation, which is regulated by Ofqual. This is the course for people who wa ..read more
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Complaints Mediation: A Look At a Recent Case
ADR Mediation & Training Blog
by Matt Brown
2M ago
The longer complaints continue without a resolution the harder it becomes to find one. Complaints also become much more time consuming and costly for a housing association to manage as time goes on. That’s why it’s always beneficial to implement mediation as soon as possible. That said, it’s better late than never. Here we’re going to look at a recent case to highlight how complaints mediation works and how it can help you resolve disputes. We will look at how complaints mediation can save you time, money and resource. Background Let’s start by looking at how the initial situation was when we ..read more
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Baby Beat: A Heartfelt Story
ADR Mediation & Training Blog
by Matt Brown
2M ago
Baby Beat is a charity that helps parents when they need it most. With the vital support of the local community and businesses, Baby Beat raises funds for babies, mums and mums-to-be cared for by the maternity units and the Neonatal Intensive Care Units of Lancashire Teaching Hospitals NHS Foundation Trust. Their inspiring work helps families who have suffered during pregnancy, during birth or after baby has arrived. To show you how much people have benefitted from the work Baby Beat does, we want to share a story with you. Kirsten Duckworth from Cottam was happy to share with us how Baby Beat ..read more
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Conflict Coaching: A Case Study
ADR Mediation & Training Blog
by Matt Brown
2M ago
Also known as ‘one party mediation,’ conflict coaching is a confidential service that allows you space to reflect on events and plan an improved approach to handling current and potential future conflicts. Through one-on-one coaching, we can help people reframe their viewpoints, move away from unhealthy habits, and help them focus on long-term solutions rather than just a quick fix when it comes to managing conflicts. Essentially, conflict coaching is just that – it’s to help people learn how to better manage conflicts so that when they do crop up in the future they’re equipped with the tools ..read more
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What Is Conflict Coaching?
ADR Mediation & Training Blog
by Matt Brown
2M ago
Sometimes referred to as ‘one party mediation’, conflict coaching is a completely confidential service that allows you space to reflect on events and plan an improved strategy on dealing with current and potential future disputes. Through one-on-one coaching, clients are able to reframe viewpoints and move away from unhealthy habits that often people are stuck in. It is not a therapy but it does focus on long-term solutions rather than providing a ‘quick fix’ to ongoing disputes. Coaching may be difficult at times and we appreciate it can be a big step, but our coaches are on hand to answer an ..read more
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How to Get the Most From Mediation
ADR Mediation & Training Blog
by Matt Brown
2M ago
Early intervention is key for mediation to be at its most effective. It’s not as effective if you use it as a last resort or a punishment. It’s also important to understand how to implement mediation effectively, in terms of how you build it into your processes and how you get each party involved. We were recently involved in delivering part of the webinar, Restorative Approaches and Mediation by Forbes Solicitors, to discuss this in detail. In this article we will share what we went through along with a link to the recording to help you get the most out of mediation. When mediation works best ..read more
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ADR Mediation 1-Day & 5-Day Training Courses
ADR Mediation & Training Blog
by Matt Brown
2M ago
At ADR Mediation & Training we have been busy over the last few months creating a range of new training courses to help you on your journey to becoming a successful, trained mediator or providing you with the knowledge you need to excel in your current role. We have a range of 1-day courses available and a 5-day OCN-accredited course that comes complete with an accredited mediation qualification. Here’s all the detail. ADR Mediation 1-Day Online Courses Conflict Coaching Learn the skills to support individuals on a one-to-one basis so that they can learn to resolve conflicts constructively ..read more
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