It’s no secret that the AI training landscape is crowded. If you searched “AI workshops” on Google right now, there’s no doubt you'd find a slew of training solutions in seconds. Yet, just as quickly, it’s likely you’ll notice many of them share something in common: they all center around extraneous theory—and therein lies a problem.  According to Korn Ferry’s recent article, employees aren’t interested in getting just knowledge out of their training; they want practical AI skills they can apply at work every day. In fact, LinkedIn’s Workplace Learning Report 2024 found that 4 in 5 peop ..read more

Business leaders are letting their people down when it comes to generative AI. According to OliverWyman's 2024 report, employees rank AI training as their first reskilling priority, while organizations only rank it as their fourth. As early adopters take upskilling into their own hands, organizations are in hot water to jumpstart AI training before the skills gap jeopardizes their productivity and leaves them behind.  ..read more

In our quest to make sense of complexity, humans have always relied on a simple trick: using seemingly simple acronyms to represent super complex concepts. Business leaders are no strangers to this phenomenon, having spent decades attempting to identify and tackle obstacles in a rapidly changing world. First, there was VUCA, a way to describe leadership obstacles after the Cold War. Then there was TUNA at the turn of the century, and, most recently, BANI, born from a post-2020 world.  ..read more

Successful businesses are built on strong customer relationships. But let’s face it—relying on traditional customer care tactics can wear thin. It’s time to innovate the customer-relationship playbook. One cost-effective way to go the extra mile for your customers and your people is to integrate your business strategy with shared learning experiences. A partner of ours recently put this plan into action with specialized training for future leaders, serving as a great reminder of the power of learning programs in business.  ..read more

As economic uncertainty tightens HR budgets, learning and development professionals are under pressure to deliver training that guarantees results. In this blog, we will outline the essential elements of award-winning training to help you ensure that your next one brings lasting change ..read more

There are many different ways to educate, enlighten and empower people to create solutions that drive positive impact in the world. In our last blog post, The Magic of Solving Your Own Problems, we looked at business situations where it makes the most sense to train your people to tackle challenges internally, rather than seek external advice. This month, we’ll continue to investigate the value of building skills and capabilities in your people by exploring the difference between consulting, teaching and facilitating.  ..read more

We don’t call ourselves a global brand for nothing. ExperiencePoint workshops are delivered around the world, by facilitators who work in a range of markets and industries. We are proud to have a network of nearly 3000 partners—a huge community of people with a shared passion for innovation and change ..read more

THE TELECOMMUNICATIONS INDUSTRY HAS SEEN enormous growth in the last few years as the world becomes increasingly interconnected and online. With developments ranging from government deregulation to new 5G technology, large telecoms companies are encountering a variety of exciting opportunities for new revenue streams. But more opportunity creates more competition, making the pressure to stay customer-focused and provide the best customer service more important than ever ..read more

Earlier this month, on International Women’s Day, we explored ways that design thinking is making a small contribution to the ongoing struggle for gender equality. In this month’s post, we wanted to stay on the topic of women in the business world and highlight the enormous contributions of an important leader. At ExperiencePoint, we’ve taken an ongoing interest in the work and career of former IBM Chairman and CEO Ginni Rometty. Not only has Rometty shattered countless glass ceilings on her rise to senior leadership, but she’s also advanced our understanding of the importance of skill-based ..read more

International Women’s Day (IWD) is an occasion to reflect on the progress we’ve made toward gender equality and how much we still have to accomplish. In the business world, we can celebrate the fact that there are more women in leadership positions than ever before. Yet women still contend with a range of obstacles and challenges that can account for why, in 2023, only 24% of C-suite executives in the world are women. At the beginning of the year, Forbes reported a meager 2% increase in female CEOs of leading companies, meaning that 10% of the Fortune 500 are now helmed by women. It’s a sober ..read more