In this episode, we journey into integrating Design Thinking and Lean UX methods into practical workflows. With over 16 years of experience, Michael Woo—Director of UX at UpTop—shares candid reflections and pivotal moments from his career, shedding light on the evolution of design methodologies and problem-solving approaches. The post How to Create Velocity and Alignment for Your Vision appeared first on UpTop ..read more

Client success is about much more than just completing a sale. This guide provides a deep dive into how healthy approaches to task and project management lead to customer success. The post What Comes Next? Because Customer Success Is About More Than Just the Task at Hand appeared first on UpTop ..read more

In the latest episode of Results by Design, we discuss a topic close to UpTop’s heart–our DNA–“Great UX is the Engineering of the Entire Experience Not Just the Design of the Screens The post Great UX is the Engineering of the Entire Experience Not Just the Design of the Screens appeared first on UpTop ..read more

Driving Business Growth With UX Strategy: Insights for Businesses Leaders Introductory Episode: In the inaugural episode of our series, we dive into the realm of User Experience (UX) design and strategies, shedding light on how these essential components empower business leaders to steer their organizations toward unparalleled growth and success. We cover: How “Results by […] The post Results by Design: UX Insights for Business Leaders appeared first on UpTop ..read more

Stay ahead of the curve and inspire innovative user experience design ideas. In this guide, we list the latest UX design trends in 2023 to help you out. The post User Experience Design Trends 2023: What Does the Future Hold? appeared first on UpTop ..read more

Taking the time to accurately and concisely identify and frame the problem ensures that you don’t miss out on opportunities. It also prevents you from wasting your time and resources creating something that your users don’t actually want or that doesn’t align with your overarching business strategy. Ideally, you’ll find common ground that enables you […] The post [eBook] Concisely Defining the Problems that Detract from Your Digital Experience is No Small Undertaking appeared first on UpTop ..read more

You can’t solve your customers’ problems if you don’t know what they are. Discover how to use design thinking to better serve your customers. The post Want to Improve Your Digital Experience? Defining the Right Problem Is Critical appeared first on UpTop ..read more

At UpTop, we use a practice called design thinking to inject empathy into all of our UX research and design activities. Design thinking is a structured process that helps teams like yours approach problem-solving from a user-centric mindset. It forces you to cultivate a deeper understanding of your users and their motivations in the beginning […] The post [eBook] The First Step in Design Thinking is Expressing Empathy for Your Users appeared first on UpTop ..read more

Focusing on human-centered design in your digital experiences increases empathy for the end user. Discover how empathy improves your CX. The post Want to Improve Your Customer Experience? Start With Empathy appeared first on UpTop ..read more

How can your organization benefit from a design thinking approach. Use this comprehensive guide to structure your next digital project. The post The Complete Guide to Design Thinking appeared first on UpTop ..read more