The greatest transfer of generational wealth in history is underway. American families have gathered a staggering $140 trillion in wealth as of 2022, according to the NY Times, and $16 trillion of it will pass down over the next decade from Baby Boomers to Generation X, Millennial, and Gen Z heirs—a total of $84 trillion […] The post The oncoming $84 trillion wealth transfer: Digital solutions for wealth management firms appeared first on Think Company ..read more

As a design-minded leader in your industry tasked with moving complex initiatives forward, you’re often weighing different paths to getting this work done successfully. Assuming you’ve already decided to hire a third party rather than build a team in house, you’re now facing another tough decision:  Hire a large, experienced, big-name consultancy that many of […] The post 5 benefits to hiring an independent design firm over a big-name consultancy appeared first on Think Company ..read more

AI and, specifically, generative AI are all top of mind for organizational leadership. The fear of falling behind is strong, and it is a rare organization whose CIO is not under intense pressure to deploy it. And while it’s good advice for any organization to develop a thoughtful strategy that mitigates risk and maximizes business […] The post 4 Key priorities for smart AI implementation in regulated industries appeared first on Think Company ..read more

As the UX industry continues to grow and evolve, we’ve watched (and helped) our clients grow their design and development teams to include UX positions. This step—embedding UX designers and developers (even researchers) into their execution teams—proved organizations understood the importance of user experience to their digital products and services.  However, UX is no longer […] The post UX can’t be the least powerful function at your organization appeared first on Think Company ..read more

These days, it’s obvious (or at least it should be obvious) to leaders that customer experience is vital to companies seeking next-level growth—and that good experiences always rely on the strength of your digital tools and systems. This is especially true for companies selling digital services, but it’s also true for brands with retail locations: […] The post How to make smart CX and EX decisions to grow in the midmarket appeared first on Think Company ..read more

Incredibly, we are already saying goodbye to 2023, and it’s time to recap the year. Truthfully though, while I never wish for time to go faster than it currently feels like it is rushing by, this is one year I’m looking forward to seeing in the rearview mirror.  Professionally, 2023 continued to prove tricky to […] The post Reflections on 2023: Changing perspectives appeared first on Think Company ..read more

Here we are—2023 is coming to a close, and we can’t believe it. We’re taking a moment to reflect on the insights that were most popular in our community this year.  So, just like last year (and the year before), we pulled together our top 10 most-loved blog posts spanning design, technology, research, content strategy, […] The post Our most-loved UX and technology content of 2023 appeared first on Think Company ..read more

The healthcare industry is undergoing a profound transformation driven by the convergence of technological advancements, evolving patient expectations, and a dynamic regulatory landscape. So, how do you keep up? It’s likely time to think about how a digital transformation can improve your digital healthcare tools, products, and services. If you’re looking to enhance patient care, […] The post 8 ways to drive change in healthcare with digital-forward thinking appeared first on Think Company ..read more

Pharmaceutical companies are increasingly turning to digital products to communicate with customers and stakeholders. Medical products can be complex and often need to be used or administered in a very specific way, so patients need assistance. But there are several serious challenges—regulatory challenges, in particular—that can make it difficult to create a digital product that’s […] The post Digital products for pharma: Delivering value in the face of strict regulatory limitations appeared first on Think Company ..read more

In a rapidly changing environment, healthcare providers’ needs have become increasingly complicated. They often need access to specific information quickly and in the moment. They don’t have time to sift through seemingly endless information—they need easy-to-use digital portals with searchable, relevant content at their fingertips. Easy enough, right? Add on that in a heavily regulated […] The post Stay ahead of the curve with these 6 best practices for modern HCP portals appeared first on Think Company ..read more