Feeling overwhelmed and lost in your new Key Account Manager role? Don't worry, Agent Rookie KAM, this episode is your mission briefing. We'll equip you with five launchpad ideas to propel you past confusion and into the success stratosphere KEY POINTS: Be a news hound: Immerse yourself in industry publications and attend conferences to stay up-to-date and establish yourself as a trusted advisor. Cultivate depth, not just breadth: Build strong relationships with key stakeholders within your client's organization. Master the art of storytelling, not just a spreadsheet: Use data to tell compelli ..read more

Stop the turf war! Key Account Managers and Customer Success Managers aren't rivals; they're a power duo. Discover how their unique skills combine to drive unbeatable customer value. Tune in and unlock the secrets to their success. KEY POINTS: Distinct Yet Interconnected: Explore the essential differences and mutual goals of KAM and CS roles. Revenue Growth vs. Value Delivery: How KAM's strategic partnerships contrast with CS's focus on maximizing product usage. Bridging the Gap: Strategies for fostering better collaboration between KAM and CS teams. The Debate on Customer Re ..read more

Ever wonder if your key account management skills could unlock doors in any industry? Dive into this episode as discuss transferrable skill across sectors, revealing tailored strategies for success no matter where you're at. In This Episode: The Nuances of Key Account Management: Discover whether key account management skills are universally applicable across different industries or if customization is needed. The Core Similarities and Differences: Understand how key account management stays consistent yet demands adaptability in strategy across various sectors. Industry-specif ..read more

Ever wondered if you're cut out to be a key account manager? In this episode, we dive deep into the qualities that make a good key account manager and reveal how you can unlock your potential in this dynamic role. Join us as we explore the essential skills, strategies, and mindset that set exceptional account managers apart. Show notes at ⁠https://tkcpodcast.com/033 WHAT YOU'LL LEARN Whether you're already in the field or dreaming of becoming a key account manager, this episode is packed with valuable insights and guidance to help you thrive. Get ready to test yourself and unlock your potenti ..read more

Key Account Management vs Sales: Different roles or two sides of the same coin? In this episode we take a provocative look at what sets sales and key account management apart. And the surprising similarities that unite them. Get ready to unravel the mysteries of sales and key account management, and learn the answer to the age-old question, "What is the difference between key account management and sales?" Show notes at https://tkcpodcast.com/032 WHAT YOU'LL LEARN Join us as we dive into the captivating world of sales and key account management. Discover the surprising similarities and ..read more

We're delving into the world of key account management and uncovering the top 10 common mistakes that can hinder your success as a KAM. Whether you're a seasoned professional or just starting out, this episode is packed with valuable insights to take your key account management skills to the next level. Whether you're looking to avoid these common pitfalls or enhance your existing skills, this episode is a must-listen for anyone in the world of key account management. Let's dive in and transform your approach to KAM! Show notes and transcript available at tkcpodcast.com/030 WHAT YOU'LL LEARN ..read more

Craving a career that combines passion and success? Listen as we uncover the 15 awe-inspiring reasons why being a key account manager is an unbeatable choice. In this episode you will gain valuable insights into the world of key account management. We'll explore the reasons why becoming a key account manager is not only an exciting professional choice but also a pathway to long-term success. From unparalleled opportunities for career growth and high earning potential to the chance to work with diverse industries and build strong relationships, this role offers a dynamic and fulfilling journey ..read more

In today’s fast-paced world, it’s easy to feel overwhelmed with work and responsibilities. Many of us struggle to keep up with the demands of our jobs, which can lead to stress, burnout, and a decrease in productivity. Listen to the episode as we explore 15 ways to simplify your work and make your life easier. Get ready to learn some valuable tips that will help make your work life easier and reclaim your time and energy. [00:53] The inspiration for this episode [02:26] Prioritise tasks. [02:37] Focus on one task at a time. [03:03] Delegate tasks. [03:34] Use a task list. [06:07] Minimise dis ..read more

In this episode of The KAM Club podcast we’re diving into the world of client-supplier relationships to uncover the top 13 things clients won’t tell their suppliers. From hidden agendas to unspoken expectations, get ready to discover the secrets that could transform your business partnerships. Remember, often it’s not what your client’s say—but what they don’t say—that matters. Find out why clients may not be eager to share information with their suppliers, and why it’s important that you find out. Knowledge is not only power, but helps you make important decisions about how to best work with ..read more

What are your options when you're a key account manager and ready for your next move? Working in the same job for a long time can cause you to feel uninspired. To keep yourself motivated and happy in your work, it’s important to switch things up every now and then. We discuss how in this episode of The KAM Club: Some of your career options for key account managers: Strategic Account Manager. Look after bigger, more complex, more prestigious accounts. Global account manager. Manage accounts in multiple regions, where decision making and policies are centrally decided. Manager/Director. Move in ..read more