What consumers like & dislike about cannabis retail kiosks Amber Erickson, Seed Technology February 3, 2023 Interactive technology is part of our everyday lives — from groceries stores to airports. Screens really are everywhere.   Even cannabis retail kiosks are on the rise.   So how do dispensary shoppers feel about using a touchscreen kiosk to browse products and place orders?  75% of cannabis shoppers would use a kiosk Recent research asked cannabis consumers: “If a dispensary offered in-store self ordering kiosks, would you use that technology”? 75% said yes ..read more

Key insights: Cannabis consumer survey 2022 Amber Erickson, Seed Technology January 23, 2023 We recently asked 100 cannabis consumers how they feel about the dispensary shopping experience.   Specifically, we asked:   What they enjoy most about shopping at dispensaries What they enjoy least  How often they shop at dispensaries (and how much they buy) How they decide what products to buy Their preferred way to see the product list The biggest indicator of whether they’ll visit again The importance of dispensary deals/specials/promos Likelihood of joining a loyalty prog ..read more

Cannabis 101: Satisfy education needs with in-store kiosks Matt Cutone, CEO of Seed Technology December 14, 2022 Since day one, Seed Technology has focused on educating consumers on the benefits, differences, and risks of cannabis.    See how your dispensary customers can learn Cannabis 101 on our touchscreen kiosks. Why cannabis education matters Colorado recently celebrated ten years of legalization, but cannabis dispensaries are still new and novel in many places. Even in established markets, inexperienced consumers visit dispensaries for the first time every single ..read more

Cannabis consultation: How it works Matt Cutone, CEO of Seed Technology December 7, 2022 One of our core beliefs is that cannabis consumers should leave with the best product to fit their needs.   Whether it’s medicine, or a fun night out, the right cannabis product + the right product type can help ensure a safe and successful consumption event. What is a cannabis consultation? A personalized consultation is a surefire way to ensure your customers have a positive product experience and become repeat buyers. Often this consultation, or process of answering questions t ..read more

Do you need TV menus in your dispensary? Amber Erickson, Seed Technology November 2, 2022 TV menus are a modern and streamlined way for customers to easily see and understand what cannabis products you carry.   Seems simple, but if you visit many dispensaries, you know that TV menus aren’t in all of them. That begs the question: Do you need TV menus in your dispensary? Generally we believe the answer is yes, but more realistically, it depends!   Some dispensary owners think TV menus are vital; others think they are an unnecessary cost. In this post, we’ll explore a few ..read more

3 ways to use technology in consumption lounges Amber Erickson, Seed Technology September 28, 2022 Are you thinking about opening a cannabis consumption lounge?   Incorporating technology can help:   Guide customers through the process/store flow Inform/educate on products, policies, upcoming events, etc. Entertain visitors while they consume   Read on for how to incorporate the three most common types of consumption lounge technology: wall-mounted screens, tablets, and kiosks. 1. Wall-mounted screens / TVs Go into any bar or restaurant and you’re likely to see TV ..read more

4 ways dispensary self service kiosks grow revenue Matt Cutone, CEO of Seed Technology September 14, 2022 Cannabis retailers must find new ways to increase revenue and customer loyalty to stay ahead of the competition.  Dispensary technology is the way. It’s rapidly changing and developers are pushing the boundaries of innovation to create solutions that will help retailers achieve success.   One of these innovative solutions is self service kiosks.   While dispensary self service kiosks have been used in retail and restaurants for a while, early signs indicate dis ..read more

How to use tech to speed up dispensary transactions Amber Erickson, Seed Technology August 29, 2022 For busy dispensaries, revenue is limited by the number of customers you move through your store each day. The more transactions you process, the more money you make. It’s as simple as that.   The risk is your wait times — too long and customers will go elsewhere.   By speeding up transaction time, called throughput, you can increase sales and profits. But the additional benefit is customer satisfaction. If you can run a quicker sales process, while still answering all quest ..read more

The risk of managing dispensary TVs without software Amber Erickson, Seed Technology August 10, 2022 If you have a TV and a computer, you don’t need to invest in costly dispensary TV software, right?   Wrong.   This post will cover the risks of managing your dispensary digital signage without software, but first, let’s chat about what that actually means. Managing dispensary TVs without software Without a dedicated software that helps you manage screens, create playlists, upload media, and manage your stores remotely, you have to do everything physically, manually, and i ..read more

4 ways to optimize your dispensary waiting room Amber Erickson, Seed Technology July 27, 2022 The dispensary waiting room is a huge part of the overall shopping experience. It’s your first impression.   Even if your store doesn’t run long waits, it’s still common for customers to spend time in your waiting room. In busy stores, the waiting room could be where customers spend the most time.   Your dispensary waiting room is your chance to put your brand on display. It needs to be nice, welcoming, comfortable, easy to navigate, and beautiful. It needs to send the message to ..read more