Home Blog Feed test Shifting Customers from Branches to Digital Account Opening FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels Mon, 11/13/2023 - 15:44 JenniferPiccinino@fico.com by Fernando Lopez Senior Director, Sales expand_less Back to top Fri, 09/20/2024 - 09:45 Every day, 307.2 million people are online in the US. That’s 85% of Americans. Across the globe, it’s 5.44 billion people - 62% of the global population. Organizations across all sectors h ..read more

Home Blog Feed test Bradesco Boosts Conversions with Hyper-Personalized Credit Solutions Learn how Bradesco's real-time credit hyper-personalization strategy is driving higher conversion rates and improving customer experience Wed, 08/28/2024 - 08:32 Saxon Shirley by Nikhil Behl Executive Vice President, Software expand_less Back to top Tue, 09/17/2024 - 09:40 At FICO World 24, Bradesco shared how its innovative approach to hyper-personalized credit solutions is achieving significant business results. By leveraging FICO’s advanced decision engine, Bradesco is delivering tail ..read more

Home Blog Feed test Bank Mandiri Strengthens Digital Banking Security in Indonesia, Cuts Fraud 80% Indonesia’s largest financial institution reduces fraud losses on its Livin’ by Mandiri banking super app using FICO Falcon Fraud Manager Fri, 09/13/2024 - 01:27 Saxon Shirley by Nikhil Behl Executive Vice President, Software expand_less Back to top Tue, 09/17/2024 - 00:00 Bank Mandiri, Indonesia’s largest financial institution, is using the industry-leading capabilities of FICO® Falcon® Fraud Manager and the FICO® Falcon® Intelligence Network to safeguard all transactions acr ..read more

Home Blog Feed test Digital Debt Collection Is a Catalyst for Success In this video from FICO World 2024, discover how new technologies are transforming debt collection Thu, 05/04/2023 - 04:33 JenniferPiccinino@fico.com by Shivani Landie Principal Consultant expand_less Back to top Mon, 09/16/2024 - 10:25 The collections landscape is changing, driven by factors like rising interest rates, high unemployment, and global economic pressures. Financial institutions are experiencing increased volumes of customers in collections, and the traditional approaches are struggling to kee ..read more

Home Blog Feed test FICO Scientist Honored at Leading Operational Research Conference FICO’s Claudio Gambella was a member of a team awarded at EURO 2024 for its work in mathematical optimization Fri, 08/16/2024 - 10:59 Darcy Sullivan by Oliver Bastert Vice President, Product Management expand_less Back to top Mon, 09/16/2024 - 10:00 A team of four researchers including FICO’s Claudio Gambella has been awarded the EURO Award 2024 for the Best EJOR Survey Paper. The team won for its article in the European Journal of Operational Research that provides an overview of how ..read more

Home Blog Feed test Collections Optimization: The Future of Debt Management (Video) In this video from FICO World 2024, we look at how mathematical collections optimization leads to improved results at all stages of debt collection Tue, 08/27/2024 - 09:47 Darcy Sullivan by Matt Stanley Vice President, Analytics Sales expand_less Back to top Wed, 09/11/2024 - 10:55 In debt collection, optimizing strategies for managing delinquent accounts is essential for achieving superior results. At FICO World 24, Ulrich Wiesner and I discussed how advanced optimization techniques can revo ..read more

Home Blog Feed test What Is the Best Way to Automate Telco Collections Communications? By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs Thu, 10/05/2023 - 09:27 Darcy Sullivan by Fernando Lopez Senior Director, Sales expand_less Back to top Wed, 09/04/2024 - 10:35 In any business, the collections process is critical. For those built on recurring cash flows, like telecommunications operators, any reduction in the cost to collect, and any incremental improvement in collections processes, go strai ..read more

Home Blog Feed test Arresting the Deposit Decline in Indian Banking How FICO's advanced analytics can help banks win back deposits Sat, 08/31/2024 - 01:33 Saxon Shirley by Cyril Cherian Principal Consultant expand_less Back to top Mon, 09/02/2024 - 00:00 Customers Are Prioritizing Higher Yields Indian banks are facing an unprecedented challenge: a significant decline in traditional savings and current account deposits. The CASA (Current Account Savings Account) ratio has slipped from 45% in FY22 to 41% in FY24. This decline isn’t just a passing trend; it's driven by customer ..read more

Home Blog Feed test HDFC Bank's FICO-Powered Digital Innovation in Indian Mortgages Discover how the world's 4th largest bank uses FICO to enhance customer experience and operational efficiency in mortgages Wed, 08/28/2024 - 08:32 Saxon Shirley by Nikhil Behl Executive Vice President, Software expand_less Back to top Thu, 08/29/2024 - 22:30 HDFC Bank's Digital Transformation Journey HDFC Bank, the world's fourth-largest bank, has been leading the way in leveraging digital innovations to drive growth in its mortgage portfolio. By strategically utilizing FICO's advanced platfor ..read more

Home Blog Feed test Canadian Bankcards: Delinquencies on Monoline Cards Are Rising FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels Thu, 10/05/2023 - 14:25 JenniferPiccinino@fico.com by Amir Sikander Principal Consultant expand_less Back to top Wed, 08/28/2024 - 13:00 As we cross the halfway mark of 2024, the Canadian credit card industry finds itself at a pivotal point, marked by shifts in consumer behavior and the ongoing impact of economic pressures. A recent six-year review of Canadian credit ca ..read more