There are few things worse than a cold house or apartment.   ..read more

An Information Technology (IT) department with a significant ticket backlog may signal various underlying issues. For the purpose of this blog, let's define a ticket as an issue raised by a user to notify the company that their technology is not performing as expected.  ..read more

If you work in development at a nonprofit, you understand that donations are absolutely crucial. These contributions not only affect the services you provide but also have wide-ranging impacts on your community, including equipment upgrades, staff salaries and local job opportunities. However, it's often a challenge to predict your annual budget and comprehend what factors drive donor decisions.  ..read more

Learn how Minitab’s Statistical Process Control (SPC) solutions helped my wife and I improve our garden this season, demonstrating that SPC can really help bad news travel faster. We could correct issues ASAP (despite our busy schedules) before the tomatoes died. This reminded me so much of our roles in the industries we have both worked in - automotive and home appliance engineering ..read more

Think about your most recent doctor's visit. Was the hospital staff friendly? Was the waiting area comfortable? How long did you wait for the physician to see you? Did your nurse show empathy throughout your visit?  All these factors contribute to the overall patient experience, one of the most important aspects of healthcare.    In this blog, we’ll cover the importance of patient satisfaction and experience, along with ways that predictive analytics and continuous improvement tools can help healthcare providers improve their overall patient satisfaction.     ..read more

In today’s highly competitive business environment, a trusted supply chain that functions seamlessly is essential. Even small errors can have an impact on the entire supply chain, resulting in lost revenue, unsatisfied customers, and irreparable damage to your brand ..read more

Delivery lead time is a crucial supply chain management parameter. It’s critical for businesses to understand how long it takes a product to go through the pipeline from the original order to delivery, whether they are purchasing, selling, or moving goods and materials internally ..read more

Today, data is everything. From predicting future outcomes to improving the quality of products, data analysis is essential for any organization that wants to stay competitive. However, most data is collected and never analyzed, and when it comes to data, ignorance is NOT bliss.  ..read more

Greg Kinsey is a senior advisor in the fields of operational excellence, digital transformation, and Industry 4.0, helping industrial companies with their Industry 4.0 strategy, implementation, stakeholder buy-in and alignment, Genba engagement, and benefits realization. In January 2023, he joined the international operations consultancy and Minitab Gold Level consultant Argon & Co as a Partner, leading the Digital Manufacturing practice.  ..read more

If you are not a programmer, it might seem daunting to try and use predictive analytics to identify what is causing failures in a process ..read more