When it comes to post-op follow-ups, it’s easy to spot best practice. It’s having a personalized and thorough conversation with every client, after every procedure, to get an accurate update on how each patient is doing. But how do you make it happen – without tying up your team for hours on the phone, or… The post Supercharge your post-op follow-ups with AI conversations. appeared first on Virtual Vet Nurse ..read more

What’s it like having an AI digital assistant working for your clinic? And what kind of efficiencies can you expect? In this case study, Oaklands Veterinary Hospital in Canada describe why they’re loving their Virtual Vet Nurse, Sam. Oaklands Veterinary Hospital is a modern 9-doctor practice, with 8 technicians and 13 support staff. Located in… The post Case study: Oaklands Veterinary Hospital and their digital assistant Sam appeared first on Virtual Vet Nurse ..read more

When choosing an online booking solution for your clinic, it’s important to know the technology behind it. Is it a digital form? Is it an app? Or is it powered by AI? As most people would agree: AI technologies are the way of the future. With an AI-based solution like Virtual Vet Nurse, your online… The post “Bookings done beautifully”: with Virtual Vet Nurse appeared first on Virtual Vet Nurse ..read more

Virtual Vet Nurse thrilled to be partnering with Jack Peploe and the team at Veterinary IT Services, at the 2023 London Vet Show in November. Virtual Vet Nurse is one of several technology businesses to feature in the Modern Veterinary Theatre by Veterinary IT Services, a groundbreaking addition to this year’s London Vet Show. With… The post “London calling”: win a FREE Virtual Vet Nurse appeared first on Virtual Vet Nurse ..read more

Most veterinary professionals have a repertoire of routine questions they ask each client (e.g “have you noticed any changes?” “is he eating/drinking normally?”) While these questions are necessary, they are highly repetitive, and they chew up a lot of appointment time. So, here’s our question for you: What if you already had the answers to… The post “Here are the answers you’ve been waiting for!” Pre-visit surveys from Virtual Vet Nurse. appeared first on Virtual Vet Nurse ..read more

Having strong cashflow is the lifeblood of any veterinary business. So it’s great to know that your Virtual Vet Nurse can help keep those payments flowing in. With the Deposits & Payments workflow, your Virtual Vet Nurse can help clients to pay their bill, buy from your clinic, or make an instalment payment to their… The post Your Virtual Vet Nurse is ready to ‘talk money’. NEW: Deposits & Payments workflow appeared first on Virtual Vet Nurse ..read more

  Back in 1998, most veterinarians were horrified at the idea of Dr Google. But he/she/they hasn’t turned out that bad, in that clients are now more informed. You might say this next-generation of ChatGPT and its cousins (often dubbed ‘google on steroids’) is just another stronger, sexier aggregator of information. But wait a second.… The post ChatGPT and the elephant in the (consult) room appeared first on Virtual Vet Nurse ..read more

There are many vet-client apps in the global marketplace these days – and it’s often assumed that Virtual Vet Nurse is another one. But we’re not, we’re a different species altogether! When you compare the two, you’ll see that Virtual Vet Nurse is employed by your clinic in a very different way. Without getting too… The post Newsflash: Virtual Vet Nurse ain’t no app! appeared first on Virtual Vet Nurse ..read more

We’re all aware that client conflict and complaints are a major cause of stress among veterinary teams – with sometimes devasting consequences. When workloads are high and teams are under pressure, one negative client comment can have an inordinate impact on your team. Despite the fact ‘it’s just one client’, those hurtful words can drag… The post The power of positive client feedback appeared first on Virtual Vet Nurse ..read more

As a veterinarian and business owner, you are always looking for ways to improve the care of pets, the service to your clients, and the performance of your business. One tool that can help with all of these things is a chatbot. Chatbots are computer programs designed to simulate conversation with human users. Many early… The post <strong>Is it time to implement a chatbot?</strong> appeared first on Virtual Vet Nurse ..read more