Human Resource Outsourcing is a process, which has gained remarkable importance in the recent years and has attracted immense amounts of attention at organizational levels. Human Resource Outsourcing (HRO) is outsourcing of human resource management functions to some third party people or some other organization. These functions might include, sourcing of employees, processing of employees ..read more

Through social networks, companies may introduce their products and services to the given audiences, enhance their market position, and communicate with consumers. Managing social media accounts to be effective takes time, professional skills and hours of work.  Handling social media accounts requires much more than just putting up a post and answering to comments. It ..read more

Catalogue management deals with the arrangement and maintenance of the knowledge regarding a product or service in proper system. These include product detail such as description, images, price, specifications, and attributes of the products. When a catalogue is well managed there will be efficiency in finding some products due to the provision of well detailed ..read more

Debt management outsourcing therefore can be defined in a more detailed manner as the agreement of an organization to delegate all or part of their debt collection/recovery activities to a third party service provider who is more accomplished in this practice. This service is targeted to improve and complement the method of debt collection and ..read more

Did you know the first hackathon was in June 1999? It had ten software developers working on cryptographic software. Now, Major League Hacking (MLH) supports over 200 hackathons a year. They reach more than 700,000 developers worldwide. This shows how popular and impactful hackathons have become in tech. A hackathon is a mix of “hack ..read more

Every business requires call center services, companies are in a continuous search for ways to reduce operational costs and cut efficiencies with better means to satisfy their customers. Outsourcing call center service is one way that has a great impact on this aspect. In this realm, India presents a great opportunity owing to its large ..read more

In today’s complex and tremendously competitive international environment, organizations are always on the lookout for ways through which they would apply to cut costs and increase effectiveness. That is one of the trends that is currently common among different companies, and their strategy is to outsource business processes to specialized firms. Speaking of BPO, India ..read more

In today’s hyper-competitive business landscape, customer satisfaction stands as the cornerstone of success. With customers expecting instant responses and seamless communication channels, the importance of efficient call answering service and live chat support cannot be overstated. However, managing these aspects in-house can be resource-intensive and often challenging to maintain at the highest standards. This is where outsourcing steps in, offering a solution that not only saves costs but also elevates customer experience to new heights. At Volans, we understand the critical role that custo ..read more

In the dynamic world of business-to-business (B2B) transactions, where every lead holds the promise of lucrative partnerships and growth opportunities, mastering the art of cold calling can be a game-changer. Cold calling, often dubbed as a relic of traditional sales tactics, is experiencing a resurgence in the digital age, proving to be an indispensable tool for B2B lead generation and sales. In this blog post, Volans delves into the intricacies of B2B cold calling and explores how outsourcing this crucial aspect of business operations can unlock unprecedented success for companies.   Un ..read more

B2B sales outsourcing refers to the practice of contracting out certain business functions or processes to external parties rather than handling them internally within the organization. These functions can range from customer support and IT services to manufacturing and back-office operations.   Outsourcing is typically pursued for several reasons: Cost savings: Outsourcing certain tasks to regions with lower labour costs can significantly reduce expenses for a company. Access to specialized skills: External providers often have expertise in specific areas that may not be available in-ho ..read more