Why do it get this error message on AS400 and no error message on physical printer. Message : A paper jam has occurred on device SNBDPRT25xx Cause : An error was detected on device. This was caused by a paper ja. Look at the printer to determine the cause of the problem. My Question : 1. Do you have any thoughts on why they would be seeing this message when there is no issue on printer? 2. Is there something we can do to fix this error message? So that it doesn't comes up next time while releasing the job ? Thanks, Chris ..read more

Hi all, Does anyone have experience with the Xerox C235 and have managed to set up scan to folder? having problems getting it set up. error: Unable to authenticate the server ..read more

Hello experts, Pl note that I need an assist to see who prints out this document because I have some users who deny owning the document when it is spoiled. If there is something I can do centrally to manage this. Please assist.  Regards ..read more

If you're looking to replace sofa cushions in Vancouver Opens a new window, Canada, there are several options available to you. You can try the following: 1. Local Furniture Stores: Many furniture stores in Vancouver offer replacement sofa cushions. You can visit stores like The Brick, Ikea, or other local furniture shops to inquire about replacement cushions. 2. Custom Upholstery Shops: You can also contact custom upholstery shops in Vancouver. Opens a new window These shops can create custom sofa cushions to fit your specific needs. They can help you choose the right foam density and fabri ..read more

We have a Xerox Versant 180 printer. The network scanning function was working great until a week and half ago. All of a sudden it was asking for a login and password. This was saved in the network scanning settings for over 2 years now. I have created new scan settings. But still not working. The EFI server scan settings were working too but now it is also asking for a name and password. Our local Xerox dealer can't seem to fix it either. Is there a way to reset the printer hardware back to factory settings? Thanks.  ..read more

The machine work well but only when print or copy the first copy is good and clear The 2nd copy give two band color magenta and yellow always same place and same shape no difference The attach can describe the problem hope someone can help I change drum , laser , 1st ibt and second ibt No luck ..read more

More of a rant than anything, but i'm not sure what Xerox was thinking when they decided to make the "Admin" username case sensitive. All of their online help guides state it as "admin" with a lowercase A at the start. After trying several passwords for half an hour and getting locked out constantly, i finally though "you know what, lemme try a capital A in Admin really quick", Sure enough, it bloody worked. It shouldn't matter if the "A" in admin is capital or not. Why is this even a thing? I understand for passwords, that makes sense. but usernames? No. STUPID!!! Rant over ..read more

If anyone is running into the issue with print/copy jobs not offsetting on the new C8155 copiers, I have found a resolution. In the print configuration settings, you can turn off a setting called "Conditional Finisher offset" which conflicts with "Offsetting between Print Jobs".. From the webpage for the Copier Steps 1.Login as Admin 2. Click "Properties" 3. Click the "Apps" menu 4. Click the "Printing" menu 5. Click "General" 6. Scroll down on the page to see the on/off drop down a. Change to Off ..read more

Windows 10 and Windows 11 clients printing direct to the printer on the network.  When using the Xerox Desktop Experience, and printing to tray 1, users always get this notification.  After a few seconds another notification appears with "Job successful" and printing works.  This printer only has Tray 1 and the Bypass tray. Any idea on how to stop this notification? If I uninstall the "Desktop Experience" and leave only the drivers, no issue.  However the users want the job notifications to show ..read more

Altalink C8045 - unable to print SAP Barcode I contacted Xerox Support, not much help here are the details: - unable to print any bar codes from SAP to this printer - downloaded the Xerox Font Management utility  - via the utility i uploaded barcode fonts and CCode_39 - rebooted printer, still not working - when printing from SAP, letter "X" shows up  - ALTALINK: does it matter if i use PCL or PS drivers (on a print server) - * - i have a VersaLink C405DN printer and it works fine ..read more