I replaced the drum unit in my printer and now it’s making this weird clicking noise whenever I go to print something I put the old drum back in and it works fine (but is faded/erratic because it’s worn out) without the noise. I think the drum may have been damaged in shipping perhaps? I’ve uploaded a video here: Appreciate any help ..read more

Buongiorno, ho acquistato da fallimento una stampante xerox C8055 ma è configurata con amministratore del vecchio proprietario, qualcuno sa come fare un reset e cambiare amministratore ..read more

Firmware Update Boot Firmware Update A-16 Do not reboot or turn Off the printer during the update process. The printer automatically reboots when the process is complete. Boot Code updates are restricted to USB only. 1. Download and unzip the applicable files from the Xerox support web site. 2. Turn Off the printer. 3. Connect the USB cable from the host to the printer. 4. Press Up, Down arrow, and Wait until FW Update - Password appears, then release the keys. 5. Enter the password by... Read more ..read more

Hello dear community, I have a WorkCentre 6515. Recently the scan to email function no longer works for me. And I can't get it to work again. The following error appears: Fault Code 016-772: SMTP Scan Data Repository Fault Can you help me with this? Attached I am sending you the settings I have made: Until recently it worked with this settings. I need your help! Greetings Lukas ..read more

We’ve all been there – you’re in the middle of an important print job, and your trusty Xerox printer suddenly displays the dreaded “Out of Paper” error message. While it can be frustrating, the good news is that this issue is usually straightforward to resolve. This blog post walks you through the typical steps to fix the Xerox printer “Out of Paper” error and get your printing back on track. 1. Check the Paper Tray: The first and most obvious step is to inspect the paper tray. Ensure it... Read more ..read more

Reliable support for your office equipment and services is crucial in the fast-paced business and technology world. Xerox, a renowned document management and printing industry leader, understands the importance of customer support. Whether you’re experiencing issues with your Xerox products or have questions that need answers, they offer multiple channels for contacting their support team. In this blog post, we’ll guide you through the various ways to reach out to Xerox support, including... Read more ..read more

when i press the scan function in the machine, machine show me " This selection is unavaible. Try again later " i had try format hdd, initialize hdd, factory reset, update latest version firmware, but still the same pbolem. pls help.. thanks ..read more

The machine work well but only when print or copy the first copy is good and clear The 2nd copy give two band of color magenta and yellow always same place and same shap no difference hope someone can help I change drum ; laser ;2nd ibt and first ibt ..read more

Just a little venting. I own a 6515 DN. While it was put into service on 12/5/2018, the machine has 4800 total prints on it. A month ago, I went in to print out a report. The report contained a cover page with a log on it. When it came out, it was like I had used Magenta paper. In fact, so much so that I asked my wife if she had put Magenta colored paper in the machine. I pulled out the cartridge, reinserted, then pulled out the Magenta drum and reinserted it. For the next 3 or 4... Read more ..read more

Hello All, I am currently working on a project related to printers. I see some of the Fuji Xerox Machines Ex. ( Fuji Xerox Apeosport-V 5070 ) are not showing the Web application server 1, Web application server 2, etc. And some devices have this feature. Tools > System Settings > Screen Button Settings > I do not understand whether this is a plug-in that needs to be added or a software/hardware feature. I did check the printer's settings but couldn't find the option to... Read more ..read more