The state of frontline internal communications | S5 E15
Engaging Internal Comms
by Craig Smith
1w ago
What are the complexities frontline workers face in their communication channels? In this episode of Engaging Internal Comms , I explored this landscape with Ben Collier from Ocasta Engage. We unravelled the web of challenges such as limited communication time and the sense of detachment from the central office, emphasising the critical need for innovative delivery methods. It's a thought-provoking dive into the reality of those keeping the wheels of retail, healthcare, and more, smoothly running ..read more
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AI: Friend or Foe? | S5 E13
Engaging Internal Comms
by Craig Smith
1M ago
We take a deep dive into the transformative realm of artificial intelligence (AI) and its profound impact on personal productivity and organisational effectiveness. In this thought-provoking interview, we peel back the layers of AI's potential to revolutionise the way we work and communicate. Imagine tools like ChatGPT at your fingertips, streamlining your workflow and enhancing your team's collaboration. It's not just a vision of the future; it's a reality we're stepping into today ..read more
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Using music to engage employees | S5 E12
Engaging Internal Comms
by Craig Smith
1M ago
We know how visualisation helps organisations grasp complex messages and identify challenges and opportunities. However, music is a tool that can foster conversations and ideas within companies. This episode delves into music's potential to clarify organisational priorities and unite people around common goals. Our guest specialises in using music for team building and strategic alignment. Join us as we explore the unique role of music in organisational communication and connection ..read more
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Engaging Volunteers | S5 E11
Engaging Internal Comms
by Craig Smith
2M ago
Ever wondered how aligning volunteer work with your company's mission can boost employee engagement? In this episode, we delve into the art of connecting purpose and volunteering. It's not just about offering opportunities; it's about ensuring they resonate with your team's values. Listen in to discover how a meaningful match can transform your workforce's enthusiasm and commitment ..read more
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The Rules of Persuasion | S5 E9
Engaging Internal Comms
by Craig Smith
3M ago
Persuasion is often seen as a double-edged sword, capable of both influence and manipulation. In this episode of our podcast, we grapple with the ethical dimensions of persuasive communication. It's fascinating to consider how the nuances of argument, emotion, and character shape our messages and actions. In the journey of aligning employees with a company's vision, understanding the true essence of persuasion is key ..read more
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The impact of AI on internal comms | S5 E8
Engaging Internal Comms
by Craig Smith
3M ago
We're delving deep into the world of AI once again on the podcast! This time, we're exploring the role of AI in internal communications. It's not just about content generation, it's also about delivery. AI can ensure that the right content reaches the right audience at the right time. An often-overlooked aspect, but crucial nonetheless! We use the analogy of AI as the plumbing that delivers content, while humans or AI create the content. This episode will illuminate how AI can be a powerful tool in shaping and delivering internal communications ..read more
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Dealing with retention, turnover and absenteeism | S5 E7
Engaging Internal Comms
by Craig Smith
4M ago
Curious about the drivers behind employee turnover? It's not just about the salary. Join us as we explore both financial and non-financial drivers, and the role of line managers in preventing the challenges of retention, turnover, and absenteeism in organisations. Our guest, Douglas Brown, provides insights and strategies for internal communicators and employee engagement professionals on how to create a more engaged and committed workforce ..read more
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The pay gap and internal communication | S5 E6
Engaging Internal Comms
by Craig Smith
4M ago
An issue that has risen in prominence due to recent legislation changes, is the pay gap, particularly between genders, and its impact on employee engagement and internal communications. Michelle Gyimah, based in Spain, specialises in helping organisations improve conversations with employees about pay and pay gap issues. The episode also explores how organisations are using pay gap reporting to communicate their value as an employer and address the pay gap ..read more
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Myth busting the hero’s journey | S5 E5
Engaging Internal Comms
by Craig Smith
5M ago
This is a bonus episode about the hero's journey where we share a full show from our friends at "Infernal Communication". This is from Infernal Communication's 2nd season, where they take a deeper look at the wild little fires communicators have to put out every day. Their hosts, Lottie Bazley and Brian Tomlinson of Staffbase, bring together experts, authors and even a former private eye – for fresh perspectives that will soothe the burn of your latest communication breakdown ..read more
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Comms lessons from a retired spy | S5 E4
Engaging Internal Comms
by Craig Smith
5M ago
Get ready to explore the intriguing correlation between espionage and internal communications with a retired spy. JJ Brun, who has applied his espionage skills to the business world, shares how the ability to build rapport, communicate effectively, and establish strong relationships can enhance leadership and communication. Together we provide insights into the unexplored world of espionage and its application in business, emphasising the value of awareness and effective communication ..read more
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