The Rules of Persuasion | S5 E9
Engaging Internal Comms
by Craig Smith
2w ago
Persuasion is often seen as a double-edged sword, capable of both influence and manipulation. In this episode of our podcast, we grapple with the ethical dimensions of persuasive communication. It's fascinating to consider how the nuances of argument, emotion, and character shape our messages and actions. In the journey of aligning employees with a company's vision, understanding the true essence of persuasion is key ..read more
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The impact of AI on internal comms | S5 E8
Engaging Internal Comms
by Craig Smith
1M ago
We're delving deep into the world of AI once again on the podcast! This time, we're exploring the role of AI in internal communications. It's not just about content generation, it's also about delivery. AI can ensure that the right content reaches the right audience at the right time. An often-overlooked aspect, but crucial nonetheless! We use the analogy of AI as the plumbing that delivers content, while humans or AI create the content. This episode will illuminate how AI can be a powerful tool in shaping and delivering internal communications ..read more
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Dealing with retention, turnover and absenteeism | S5 E7
Engaging Internal Comms
by Craig Smith
1M ago
Curious about the drivers behind employee turnover? It's not just about the salary. Join us as we explore both financial and non-financial drivers, and the role of line managers in preventing the challenges of retention, turnover, and absenteeism in organisations. Our guest, Douglas Brown, provides insights and strategies for internal communicators and employee engagement professionals on how to create a more engaged and committed workforce ..read more
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The pay gap and internal communication | S5 E6
Engaging Internal Comms
by Craig Smith
2M ago
An issue that has risen in prominence due to recent legislation changes, is the pay gap, particularly between genders, and its impact on employee engagement and internal communications. Michelle Gyimah, based in Spain, specialises in helping organisations improve conversations with employees about pay and pay gap issues. The episode also explores how organisations are using pay gap reporting to communicate their value as an employer and address the pay gap ..read more
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Myth busting the hero’s journey | S5 E5
Engaging Internal Comms
by Craig Smith
2M ago
This is a bonus episode about the hero's journey where we share a full show from our friends at "Infernal Communication". This is from Infernal Communication's 2nd season, where they take a deeper look at the wild little fires communicators have to put out every day. Their hosts, Lottie Bazley and Brian Tomlinson of Staffbase, bring together experts, authors and even a former private eye – for fresh perspectives that will soothe the burn of your latest communication breakdown ..read more
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Comms lessons from a retired spy | S5 E4
Engaging Internal Comms
by Craig Smith
2M ago
Get ready to explore the intriguing correlation between espionage and internal communications with a retired spy. JJ Brun, who has applied his espionage skills to the business world, shares how the ability to build rapport, communicate effectively, and establish strong relationships can enhance leadership and communication. Together we provide insights into the unexplored world of espionage and its application in business, emphasising the value of awareness and effective communication ..read more
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Communicating social purpose | S5 E3
Engaging Internal Comms
by Craig Smith
3M ago
In this episode, we explore the growing importance of social purpose within organisations. We explore how it manifests, its business benefits, and how to authentically embody it. This is of importance to employees of all generations, not just the younger ones, who are seeking to work for organisations with a strong social purpose. The episode aims to provide insights on how to build, communicate, and align an organisation's culture with its social purpose ..read more
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Workplace culture | S5 E1
Engaging Internal Comms
by Craig Smith
4M ago
We discuss workplace culture with Eric Stone and discuss his book about improving organisational culture. The interview explores misconceptions about workplace culture, and explores five factors to improve it. Eric introduces the hourglass model for translating and sharing strategy and culture within an organisation. Eric's insights are based on his extensive corporate experience. This episode is part of a series featuring authors discussing their recently published books ..read more
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Sustainability and engagement | S4 E27
Engaging Internal Comms
by Craig Smith
4M ago
Sustainability is a topic that should not be approached solely from a compliance perspective. It's not just about ticking boxes or meeting the bare minimum requirements. Similar to health and safety, organisations should engage people on a human level when it comes to sustainability. In this episode, our guest emphasised the importance of connecting with people's values and aspirations when communicating sustainability. Many individuals genuinely care about the well-being of the planet, and tapping into this sentiment can create a more engaged and committed workforce ..read more
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Understanding employee motivations | S4 E26
Engaging Internal Comms
by Craig Smith
5M ago
Intrinsic motivation is the drive that comes from within. It's about doing something because it's personally rewarding, rather than for some external reward. In today's knowledge economy, intrinsic motivation is more powerful than extrinsic motivation when it comes to influencing behaviour and performance. This episode explores intrinsic motivation and its measurement, with the goal of helping individual managers and organisations better motivate their employees ..read more
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