Hi - looking for assistance as Viofo support was useless. My a129 now reports No GPS whether plugged into base or camera. This ended up costing me a ticket in traffic court. Customer support said "oh just buy another one". Kind of insulting and to make it worse the link they sent on Amazon they are sold out. Is there an easy fix beyond "just buy another"? Their terrible attitude really doesn't make me feel to great about ever being their customer or getting my friends to buy a129s... GPS Failed ..read more

I purchased a new Viofo A119 V3 on October 27, 2023 and each time I use my horn the G Sensor is activated. The G Sensor is set to "LOW" with a firmware version of 2.6. I have another Viofo in another vehicle with a firmware version of 2.4 with the G Sensor set to "LOW" with 'no' issues. I've contacted Viofo as Nancy Ma has responded by stating to turn my music off and update the firmware. This is despicable when I have sent Nancy 5 video clips and there is "NO" music playing. If I do not... Viofo A119 V3 Purchased New / Defective G Sensor- Assistance ..read more

I'm on firmware v 2.9_20221215 Parking mode is filled up with locked files. I don't need them all to be saved as locked files. How can I fix this ..read more

I live in Ontario, Canada. Normally I purchase from Amazon Canada or Amazon USA. If I purchase a Viofo from Viofo directly (on the Viofo website), the same warranty applies as if I purchased it off Amazon Canada or BlackBoxMyCar (all located in Canada)? I mean even if I purchase Viofo from Amazon, I am dealing with the same Viofo customer service as if I purchased it from Viofo directly ..read more

Video 1 www.youtube.com Video www.youtube.com Something is up with the screen, resetting it from the side did not solve the issue, any thoughts? it's only one month old ..read more

I have a new Viofo A139 3-channel. I already have a Viofo A129 Duo in the car. When I use the Viofo app, it only sees the Viofo A129 Duo and not the A139. Is this because the Viofo app can only connect to one Viofo dashcam model at a time? Is the solution to disconnect the A129 Duo before trying to use wifi to connect to the A139 3-channel with the Viofo app ..read more

Yesterday I pressed the emergency button to record a motorist who ran into the back of my car, When I downloaded the files onto the PC All I have in the RO folder is a file made at the time when I pushed the button onwards, Normally the vifio would record a few seconds prior to the button press. Does this behaviour change because it's set to loop recording ? There seems little point in just recording the aftermath ..read more

TMVideo said: There is no support for 16:9 in raw converter setting. But you can simply add support for this resolution. Just open raw2nef.ini file in converter's folder with any text editor (notepad for example) then add this string: 24192768, 0, 4624, 2592, 7, 9248, 16, 4, Git2P_(16:9) and save file. Click to expand... Hi TMVideo, I found this suggestion and I installed Raw2nef.exe; then I created Raw2nef.ini file in the same folder. I tried to convert a Raw file coming... GitUp2p raw Error: Unsupported format ..read more

I have a Viofo A129 Plus Duo, bought in December of 2020. For the last two months I have been having problems with the cam freezing as well as not wanting to start, sometimes it will never start until it has remained off for several minutes. The cam is wired with the Viofo hardwire kit. I disconnected that kit and am now using the cigarette lighter plug to power the cam. That did not help. I also bought a new SD card and again, no improvement. I have also reverted the firmware to 1.5 and... A129 freezes, hard to start ..read more

I've updated both my A119 V3 dash cams with the official firmware v2.6_20220808. I found something weird. In the past, I always can press MENU while having 2K recording mode. Now, I found this feature fails on 2880x2160 recording mode but succeeds on 3440x1440 recording mode. Can someone check that please? I prefer 2880x2160 but if that mode can't capture pictures, that sucks ..read more