Build Better Products at Scale with Product Operations (with Melissa Perri & Denise Tilles, Product Consultants & Co-authors "Product Operations")
One Knight in Product
by One Knight in Product
3d ago
Melissa Perri is the renowned author of "Escaping the Build Trap" and a well-known product consultant and educator. She has worked for a long time with Denise Tilles, another seasoned product leader, with whom she has been evangelising Product Operations to help scale product companies effectively. They recently collaborated on a book, coincidentally called "Product Operations", and we spoke all about the story behind the book and the themes within it. Saeed Khan and I are planning a new course - please give us your feedback! The relationship between product management and sales teams is tradi ..read more
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Transforming your Organisation to the Product Operating Model (with Marty Cagan, Author "Inspired", "Empowered" and "Transformed")
One Knight in Product
by One Knight in Product
1M ago
Marty Cagan is the founder and a partner at Silicon Valley Product Group, a leading product consultancy that aims to get companies to work "the way that the best companies work". He is the author of two desk references for product managers: "Inspired", aimed at product teams, and "Empowered", aimed at product leaders. He has since come to realise that "the way the best companies work" is too vague a term, and also that many companies have no idea where to get started. He's now back with "Transformed", a book that aims to get companies to adopt the Product Operating Model. A message from this e ..read more
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Applying Product Management Principles to Life (with Miloš Belčević, Author "Build Your Way")
One Knight in Product
by One Knight in Product
2M ago
Miloš Belčević is a product manager and author who believes that product management principles are powerful not only when managing products, but also when managing the ultimate product; your life itself. He has written a book on the subject, "Build Your Way: Applying Product Management to Life". We spoke about the book as well as some of the lessons inside. Episode highlights:   1. We can apply product management principles to life We can apply product management principles to one's life, beyond just professional settings. This includes using prioritisation frameworks to manage personal g ..read more
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Standing up for User Research... and User Researchers (with Debbie Levitt, CXO @ DeltaCX and Author "Customers Know You Suck")
One Knight in Product
by One Knight in Product
2M ago
About the Episode Debbie Levitt is a long-time UX and CX consultant who wants us all to get better at putting our users at the centre of the conversation, rather than paying lip service. She's the author of a few books, including "Customers Know You Suck" and runs a thriving community of UX professionals. Some of the stories from that community have concerned her, alongside the general perceived decline of the strategic role of UX, and she recently came out all guns blazing against continuous discovery, PM-led research, and one particular author who champions it. We spoke about the role of UX ..read more
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Building Great Companies through Community-Led Growth (with Lloyed Lobo, Author "From Grassroots to Greatness")
One Knight in Product
by One Knight in Product
3M ago
Lloyed Lobo got his first understanding of the power of community when visiting his grandparents in the Mumbai slums, and watching people come together in his childhood during the Gulf War. He has since turned this into an entrepreneurial superpower and used community-building to catapult his bootstrapped startup into the big time. He's since written a book about all of this stuff called "From Grassroots to Greatness: 13 Rules to Build Iconic Brands with Community-Led Growth". We spoke about the book and many of the topics within. Episode highlights:   1. Community is a company strategy ..read more
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Harnessing Generative AI to Reimagine the Future of Product Management (with Shyvee Shi, Product Lead @ LinkedIn & Author "Reimagined: Building Products with Generative AI")
One Knight in Product
by One Knight in Product
3M ago
Shyvee Shi is a Product Lead at LinkedIn, a community-builder, content creator and educator. She's been making waves through her online courses but she's now co-authored a book, "Reimagined: Building Products with Generative AI", which aims to help all of us survive and thrive in the new normal of AI-powered products. We talked about some of the themes from the book, and why it was important for her to write it. Episode highlights:   1. Now is the time for product managers to get into generative AI Whether you're experimenting with putting it in your own products or using it to turbocharg ..read more
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Enabling Strategic Product Decisions through Product Operations and Portfolio Management (with Becky Flint, CEO of Dragonboat)
One Knight in Product
by One Knight in Product
3M ago
Becky Flint started her career at Paypal and helped build out their portfolio management and product operations functions before product ops was a thing. She's since moved through a variety of startups and larger companies before forming her own firm, Dragonboat, through which she hopes to provide tools to help companies manage product portfolios at scale.   Episode highlights:   1. Even if you have one product, you might still have a portfolio People tend to think about a product portfolio, they think about a massive web of products, but even one-product companies may have multiple ..read more
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Making Sure You Make an Impact through User Research (with Steve Portigal, User Research Consultant & Author ”Interviewing Users”)
One Knight in Product
by One Knight in Product
5M ago
Steve Portigal is an experienced user researcher and author of two books, "Interviewing Users" and "Doorbells Danger, and Dead Batteries". Steve is a passionate advocate for the value of user research, and ensuring that people can find out compelling insights from their users. He's recently re-released a 10th-anniversary edition of "Interviewing Users", and we spoke about some themes from the book and how to make an impact with user research. Episode highlights:   1. Some people are still wary of user research, or think they don't need it, but it remains as important as ever It can be tem ..read more
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Helping Superhero Startup Founders Stay Away from their Kryptonite (with Richard Blundell, Founder @ Vencha & Co-author ”The Go To Market Handbook for B2B SaaS Leaders”)
One Knight in Product
by One Knight in Product
5M ago
Richard Blundell is a serial entrepreneur and startup advisor who helps B2B startups win by getting them uncomfortably narrow and solving critical problems. He also believes that startup founders are heroes, and recently published a book trying to help them avoid common mistakes and have the best chance of putting a dent in the universe. We discussed his approach, and what on Earth he's got against product managers. A message from this episode's sponsor - SuperProduct This episode is sponsored by SuperProduct. Have you ever wished you could simplify competitive research, and reduce time commit ..read more
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Making our Product Teams Stronger through Building Communities of Practice (with Petra Wille, Author ”Strong Product People” and ”Strong Product Communities”)
One Knight in Product
by One Knight in Product
6M ago
Petra Wille is a product leadership coach and the author of "Strong Product People" and "Strong Product Communities". Petra is passionate about helping product teams excel and found that some of the best companies she's worked with use "Communities of Practice" to support product manager growth. We spoke all about this, and how people can get started. A message from this episode's sponsor - SuperProduct This episode is sponsored by SuperProduct. Have you ever wished you could simplify competitive research, reduce time commitment and effort but still get extraordinary insights? Well, have I got ..read more
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