And we're back! After some time away from the microphone, Shopology returns with Season 4.  Hosted by retail expert Dr Louise Grimmer, Shopology brings you the latest in retailing, marketing and consumer behaviour, including leading research, all the retail news, as well as interviews with retailers, marketers, researchers and those involved in the retail industry and consumer affairs. In this episode, Louise chats all things 'Mainstreet Australia Awards' with Mainstreet's Liz Joldeski and with Amanda McEvoy from Launceston Central in Tasmania. Launceston Central recently had huge succe ..read more

How would you creatively prevent the Great Resignation? That's the challenge the participants in this year's HackGames were faced with. Hosted by MI Academy as part of Retail Week, the HackGames brought cross-functional teams together with the challenge develop a creative solution that would prevent burnout. This year's winners - as judged by Dominique Lamb, Peta Granger, and Dr Jason Pallant - were Team Omneo, led by Danny Phillips. Their winning pitch was SHUFL, a solution to automatically identify workers at risk of burnout, and match them with others with skills to reduce their work chall ..read more

Do NFTs represent the future of gaming? NFTs seem to be everywhere now with fashion brands, celebrities, and even sporting events jumping into the space. One industry that is leading the charge is gaming. A variety of 'Play and Earn' games have amassed strong user bases, leveraging the power of NFTs to incentivise players. Yet many gamers, and game companies, are strongly against NFTs and worry they will diminish the games themselves. In this episode of SHOPOLOGY, Dr Jason Pallant interviews Derek Proud, Development Director of Gods Unchained, a Play and Earn game powered by NFTs and the Imm ..read more

Do loyalty programs really increase customer loyalty? Think about how many different loyalty programs you are a member of. Are you really 'loyal' to all of them?  Retail loyalty programs are a contentious issue, as retailers spend a lot to maintain them but it's not always clear how much impact each program actually has. In this episode of SHOPOLOGY, Dr Jason Pallant interviews Adam Posner, CEO of The Point of Loyalty and author of For Love or Money. Jason and Adam discuss what loyalty really means, the six currencies customers really care about, whether loyalty programs really impact l ..read more

How can brands provide customisation to consumers in a profitable way? Shadi Taleb is the Founding Director of Spiff3D, a platform aiming to make customisation easier and more profitable for brands to offer. Shadi joined Dr Jason Pallant to chat about the value of customisation, the challenges and opportunities it provides to brands, and where the future of the technology is heading. They touch on types of customisation brands can offer, strategies for making the process easier for customers, and even the possibilities of customising with AR, VR, and XR. SHOPOLOGY is a show about retail and ..read more

What happens when a retail space deliberate juxtaposes cultures, time periods, and locations? Bernardo Figueiredo is an Associate Professor of Marketing at RMIT University. Bernardo and his colleagues recently published an academic study on 'The Cosmopolitan Servicescape'; places designed to allow visitors to display their cultural competences. He joined Dr Jason Pallant to unpack what cosmopolitan really means, how servicescapes can appeal to cosmopolitan consumers, and what this means for retail experience design. This is a great chat about culture, retail as performance, and even the valu ..read more

How would you creatively prevent the Great Resignation? That's the challenge the participants in this year's HackGames were faced with. Hosted by MI Academy as part of Retail Week, the HackGames brought cross-functional teams together with the challenge develop a creative solution that would prevent burnout. This year's winners - as judged by Dominique Lamb, Peta Granger, and Dr Jason Pallant - were Team Omneo, led by Danny Phillips. Their winning pitch was SHUFL, a solution to automatically identify workers at risk of burnout, and match them with others with skills to reduce their work ..read more

Do NFTs represent the future of gaming? NFTs seem to be everywhere now with fashion brands, celebrities, and even sporting events jumping into the space. One industry that is leading the charge is gaming. A variety of 'Play and Earn' games have amassed strong user bases, leveraging the power of NFTs to incentivise players. Yet many gamers, and game companies, are strongly against NFTs and worry they will diminish the games themselves. In this episode of SHOPOLOGY, Dr Jason Pallant interviews Derek Proud, Development Director of Gods Unchained, a Play and Earn game powered by NFTs and the Imm ..read more

Do loyalty programs really increase customer loyalty? Think about how many different loyalty programs you are a member of. Are you really 'loyal' to all of them?  Retail loyalty programs are a contentious issue, as retailers spend a lot to maintain them but it's not always clear how much impact each program actually has. In this episode of SHOPOLOGY, Dr Jason Pallant interviews Adam Posner, CEO of The Point of Loyalty and author of For Love or Money. Jason and Adam discuss what loyalty really means, the six currencies customers really care about, whether loyalty programs really impact l ..read more

How can brands provide customisation to consumers in a profitable way? Shadi Taleb is the Founding Director of Spiff3D, a platform aiming to make customisation easier and more profitable for brands to offer. Shadi joined Dr Jason Pallant to chat about the value of customisation, the challenges and opportunities it provides to brands, and where the future of the technology is heading. They touch on types of customisation brands can offer, strategies for making the process easier for customers, and even the possibilities of customising with AR, VR, and XR. SHOPOLOGY is a show about retail and ..read more