In the final episode of ARC Talk’s Omnichannel Chatter miniseries, Sarah Boyd and Shelly Younger are joined by Kyle Moser, Senior Vice President of Business Development and Consulting at Cornerstone Information Systems. Moser talks about building omnichannel awareness, what a travel reservation has in common with an iceberg, and why the Indianapolis airport is his favorite airport. Follow ARC on social media – LinkedIn, Facebook, Twitter and YouTube – to learn more about the latest in the travel industry ..read more

In the fifth episode of ARC Talk’s Omnichannel Chatter miniseries, Sarah Boyd and Shelly Younger are joined by Atriis CRO and co-founder Omri Amsalem. Amsalem talks about NDC adoption, using omnichannel to create better customer journeys, and the most beautiful place he’s ever visited. Follow ARC on social media – LinkedIn, Facebook, Twitter and YouTube – to learn more about the latest in the travel industry ..read more

In the fourth episode of ARC Talk’s Omnichannel Chatter miniseries, Sarah Boyd and Shelly Younger sit down with FCM Travel’s Chief Product Officer Michel Rouse. Rouse details strategic distribution, the need for people and technology to work together, and how sustainability fits into travel programs. Follow ARC on social media – LinkedIn, Facebook, Twitter and YouTube – to learn more about the latest in the travel industry ..read more

In the third episode of ARC Talk’s Omnichannel Chatter miniseries, Sarah Boyd and Shelly Younger talk with nuTravel’s Vice President of Product Rich Hunt. Hunt discusses nuTravel’s industry-disrupting technology and how to overcome some of the barriers to adopting omnichannel solutions. Follow the ARC Talk podcast on our social media—LinkedIn, Twitter, Facebook and YouTube—as well as what’s trending in travel data by following #ARCdata ..read more

In the second episode of ARC Talk’s Omnichannel Chatter miniseries, Sarah Boyd and Shelly Younger are joined by Duffel CEO Steve Domin. Domin discusses founding Duffel to meet industry needs, how Duffel’s API makes it easier to build a travel business, and the future of omnichannel retailing. Follow the ARC Talk podcast on our social media—LinkedIn, Twitter, Facebook and YouTube—as well as what’s trending in travel data by following #ARCdata ..read more

This podcast episode kicks off a special miniseries of ARC Talk called Omnichannel Chatter. ARC’s Sarah Boyd and Shelly Younger introduce what omnichannel retailing means and how it fits into the complex world of travel. Follow the ARC Talk podcast on our social media—LinkedIn, Twitter, Facebook and YouTube—as well as what’s trending in travel data by following #ARCdata ..read more

In our fourth episode of ARC Talk, Peter Kane interviews Bruce Poon Tip, founder of G Adventures and author of Looptail: How One Company Changed the World by Reinventing Business and UNLEARN: The Year the Earth Stood Still. Bruce discusses his reflections on 2020 and how the travel industry can bounce back with a greater focus on sustainability and responsible travel. Follow the ARC Talk podcast on our social media—Twitter, LinkedIn, Facebook and YouTube—as well as what’s trending in travel data by following #ARCdata ..read more

In our third episode of ARC Talk we feature Andrei Barysevich, CEO and co-founder of Gemini Advisory. Andrei provides an introduction to the dark web, explains how information (such as stolen credit card data) is transacted there, and share insight on emerging fraud trends in air travel. Follow the ARC Talk podcast on our social media—Twitter, LinkedIn, Facebook and YouTube—as well as what’s trending in travel data by following #ARCdata ..read more

In our second episode of ARC Talk, Peter Kane interviews Jay Boehmer, Editor in Chief of The Beat. In this episode Peter and Jay discuss the technology disruptions and developments taking place in the travel industry right now. Follow the ARC Talk podcast on our social media—Twitter, LinkedIn, Facebook and YouTube—as well as what’s trending in travel data by following #ARCdata ..read more

In our first episode of ARC Talk, Peter Kane interviews ARC’s Managing Director of Data Science and Research, Chuck Thackston, to revisit the year 2020 through the lens of ARC’s air travel data. Listen as Peter and Chuck walk through the most important milestones, the biggest shifts in traveler behavior and some of the surprises that the data revealed along the way. They also take a look forward to 2021 to identify potential greenshoots and see what the data tells us about travel’s recovery. Follow the ARC Talk podcast on our social media—Twitter, LinkedIn, Facebook and YouTube—as well as what ..read more