Travel brands are increasingly looking to digitalise their operations in response to the evolving landscape of the travel industry. However, the diverse nature of their business processes poses challenges. They require a robust production and distribution system to manage sourcing, packaging, customization, and bookings. Additionally, they need a website for brand presence, integrations with third-party systems, a CRM, back-office, and accounting tools for managing invoices and supplier reconciliation. The question arises: Should travel brands opt for an all-encompassing system or leverage a c ..read more

In today’s fast-paced, tech-driven world, the travel industry is facing an urgent call to adapt and innovate. The cost of missing out on digital transformation can be huge, affecting all areas of travel businesses. In this article we will explore the urgency of digital transformation for travel brands and offer strategies for digital implementation.  The Urgency of Digital Transformation for Travel Businesses The travel industry is evolving at a rapid rate, and digitalisation is at the forefront of this transformation. Digitalisation is no longer a choice for travel brands – it’s a necess ..read more

At Nezasa we envision a world of Travel. Without Friction. Changing how people experience travelling, placing travel providers at the forefront of this transformation is at the core of our solution. In this first part of a small blog series I will explain more about what Nezasa stands for and what we want to achieve.  From the beginning, even in our early days as a B2C startup, our main focus was on improving the end-to-end process for planning, booking and managing personalised trips. In the terminology that we use today, it was about providing a better end-to-end traveller experience.&n ..read more

As summer approaches, the travel industry anticipates changes in demand and preferences among travellers. In a recent collaboration Nezasa and its partner RateHawk, we untapped some insights that shed light on upcoming trends and revenue strategies for travel providers. From the rising interest in specific destinations to the art of upselling in hospitality, these insights offer valuable guidance for businesses and travellers alike. Let’s delve into the latest findings and explore how they are influencing the way we navigate summer travel. Summer Travel Trends Demand for Specific Destinations ..read more

For tour operators, the choice between best of breed and best of suite solutions is a common dilemma. It’s a decision that carries significant weight, shaping the way businesses operate and adapt in the ever-changing travel landscape. Nezasa’s TripBuilder enters this conversation as a pivotal player, offering tour operators a practical solution amidst the age-old debate. Let’s explore the nuances of this decision-making process and understand why TripBuilder stands out in the realm of travel technology. The Best of Breed Advantages Lower Cost of Change: In the fast-paced travel industry, agili ..read more

Hey everyone! Marina Simó here, and today we’re diving into the world of Nezasa’s Connect API – an exciting topic that might sound complex, but fear not, I’ll do my best to keep it light. So, what exactly is the Connect API, and why are we talking about it? Well, let’s break it down into bits. The Connect API is essentially a service designed to facilitate connectivity between Nezasa’s TripBuilder platform and third-party suppliers. It allows for seamless integration of live prices and availability from a wide range of suppliers, making it easier and faster for travel brands to access the con ..read more

Welcome to Nezasa’s quarterly product update! We are excited to unveil the newest enhancements that will improve the way you plan and manage your itineraries. Dive into this comprehensive guide to discover the latest capabilities introduced in our latest releases. Hero Area In our new Hero Area, or main search section, we tackle the challenge of creating non-template-based tours by introducing a new UX.  Our new UX now includes these options to get started: 1. Searching a flight first 2. Designing route with map support 3. Importing existing PNR Benefits Enhanced Flexibility: Effortlessl ..read more

In an era where Large Language Models (LLMs) are transforming how we interact with data and digital tools, there’s a growing interest in using these technologies to address real business needs. When ChatGPT started to trend last year, we launched this project to show how anybody can easily leverage the technology. Beginning with this article, we start an article series about the project, discussing concepts, implementation, and deployment aspects. The project we have chosen addresses the inefficiency of teams having the same questions asked over and over again. It keeps core team members busy ..read more

Greetings travellers and travel enthusiasts! I’m Simon, Nezasa’s Product Manager, and today I’m thrilled to delve into the world of post-booking travel experiences. Buckle up as we explore the journey after the booking button is clicked. Let’s address a fundamental concept highlighted by our CEO, Manuel Hilty, in his latest article for PhocusWire – the reduction of friction in travel. It’s not merely about facilitating transactions; it’s about enriching the customer experience. A well-cared-for traveller, protected from unforeseen challenges, becomes a brand advocate, propelling growth and hel ..read more

In the world of travel, it is crucial that brands continuously evolve in order to meet their clients’ needs. While traditional, one-size-fits-all tour packages were once the norm, today’s consumers are looking for customised trip itineraries that can be tailored to their specific preferences.  Personalised travel is here to stay, and Artificial Intelligence is a travel technology trend that can help brands to create more personalised trips for their customers. AI recommender systems are revolutionising the industry, providing high levels of customisation and simplifying the entire travel ..read more