When saying no is right - navigating difficult client conversations
More Than Knowing the Law
by LPLC
1y ago
Have you ever felt pressure to act in matters outside your expertise when you know you shouldn’t? Perhaps you’re trying to maintain a relationship, or increase your client base - for whatever reason, you really shouldn’t be doing that work but you just don’t know how to say no? When we dabble in matters we shouldn't because we don't have expertise in that area, we lack the support of systems and precedents that help us work effectively, and so are more likely to miss things and give inadequate or incorrect advice. It’s up there as one of the highest causes of professional indemnity claims we s ..read more
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Going your own way: one lawyer's story
More Than Knowing the Law
by LPLC
1y ago
Are you a lawyer considering starting your own practice? Perhaps you already have and are looking for some extra insight? This episode of More Than Knowing The Law provides one practitioner’s perspective on how and why he made the change, as well as valuable insights into what to expect when going out on your own. LPLC’s Chief Risk Manager Heather Hibberd is joined by Lav Chhabra, principal of Perpetuity Legal, a small boutique practice of three people that specialises in wills and estates and elder law. Lav talks candidly through his journey to becoming a small business owner and lawyer, and ..read more
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Starting your own practice - bring a new mindset
More Than Knowing the Law
by LPLC
1y ago
A workforce disruption has taken place across the legal sector in the wake of the COVID pandemic. Many lawyers are leaving employment in established firms to start their own practices, some with only a few years experience behind them. Having a law degree may not be enough to guarantee success if you start your own practice. Being a business owner comes with an additional set of risks, challenges and responsibilities beyond the experience of an employee in a firm. Many who start their own legal practice aren’t prepared for what is required in the shift to working the business as well as worki ..read more
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Reframing supervision as the greatest compliment
More Than Knowing the Law
by LPLC
1y ago
How important is good supervision for risk management? Are good supervisors born or made? What are the red flags that indicate poor supervision? We’ll tackle these questions and more as LPLC’s Chief Risk Manager Heather Hibberd joins Anna Hinder from Searl Street Consulting. With over 20 years experience in HR, Anna specialises in developing the people and leadership skills of professionals. Heather and Anna discuss how all practitioners, no matter their seniority, can benefit from good supervision. Human error and the stresses of life can lead to avoidable mistakes and costly claims just as m ..read more
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Systems for success: Driving a culture of good work habits
More Than Knowing the Law
by LPLC
1y ago
Are you striving for excellence and looking for ways to continually improve your law practice? Then this episode of More Than Knowing the Law is a !Must Listen Paul Zaparas from Zaparas Lawyers - a firm that specialises in personal injury law - joins Chief Risk Manager at LPLC, Heather Hibberd to explore how a good business philosophy, coupled with fine tuned systems and processes, can have a positive impact on risk management without compromising the bottom line. Paul provides insights on how his family’s firm has successfully created a company culture driven by senior team members that par ..read more
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Small firms, big changes and the impact of COVID
More Than Knowing the Law
by LPLC
1y ago
Join LPLC’s Chief Risk Manager Heather Hibberd and Helen Suke, Principal at Suke and Associates - a boutique family law firm that specialises in complex property settlements - as they reflect on the challenges brought about by the COVID pandemic and discuss the changes her firm has had to embrace in order to adapt and succeed. The conversation delves into what worked, what didn’t, and what lessons to take into the future. Practitioners in small to medium firms will find this episode provides helpful insights on managing changes in how your team approaches work during COVID and beyond. In thi ..read more
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Cyber Security - Not Just A Technology Risk
More Than Knowing the Law
by LPLC
1y ago
Heather Hibberd, Chief Risk Manager at LPLC, is joined by Susie Jones, the CEO of Cynch Security, an organisation that partners with small businesses across a range of sectors, including law, to improve their cyber security fitness. In this episode, Susie uses her expertise in the people and process side of cyber security to break down common misunderstandings that often lead to cyber incidents in law firms, as well as simple actions you can take to protect your firm. If you’re a practitioner that knows you should be doing more about cyber security but have been putting it off because it see ..read more
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Trailer
More Than Knowing the Law
by LPLC
1y ago
Just knowing the law is not enough to guarantee success as a lawyer. More Than Knowing the Law is a podcast series from the Legal Practitioners’ Liability Committee that explores how to minimise and manage risk through building good business culture and approaches. In each episode join Heather Hibberd, LPLC’s Chief Risk Manager, and an expert guest, as they share stories and provide insights to help you build YOUR successful legal practice. For more information visit www.lplc.com.au/morethanknowingthelaw See omnystudio.com/listener for privacy information ..read more
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When saying no is right - navigating difficult client conversations
More Than Knowing the Law
by LPLC
2y ago
Have you ever felt pressure to act in matters outside your expertise when you know you shouldn’t? Perhaps you’re trying to maintain a relationship, or increase your client base - for whatever reason, you really shouldn’t be doing that work but you just don’t know how to say no? When we dabble in matters we shouldn't because we don't have expertise in that area, we lack the support of systems and precedents that help us work effectively, and so are more likely to miss things and give inadequate or incorrect advice. It’s up there as one of the highest causes of professional indemnity claims we s ..read more
Visit website
Going your own way: one lawyer's story
More Than Knowing the Law
by LPLC
2y ago
Are you a lawyer considering starting your own practice? Perhaps you already have and are looking for some extra insight? This episode of More Than Knowing The Law provides one practitioner’s perspective on how and why he made the change, as well as valuable insights into what to expect when going out on your own. LPLC’s Chief Risk Manager Heather Hibberd is joined by Lav Chhabra, principal of Perpetuity Legal, a small boutique practice of three people that specialises in wills and estates and elder law. Lav talks candidly through his journey to becoming a small business owner and lawyer, and ..read more
Visit website

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