Originally posted 16-Jan-25 Peter Morville is a pioneer in the fields of information architecture and user experience, and has expertise in organizational strategy and planning. His specialties include findability, information architecture, user experience, usability, and systems thinking. With Lou Rosenfeld, Peter applied principles of library science to solve issues of grouping and labeling on the early web. They co-authored Information Architecture for the World Wide Web, known as the “Polar Bear book,” the seminal book on information architecture. The two dubbed their work “information ar ..read more

Originally posted 09-Jan-25 Matt Moore is a project/program manager, blogger, presenter, webinar host, and deep thinker. He has worked in the knowledge management field for over 20 years. Matt developed knowledge management strategies, implemented content management systems, facilitated communities, developed classroom and eLearning programs, and developed marketing programs for corporations, government agencies and non-profits. Here are definitions for five of Matt’s specialties: Communities: Groups of people who share an interest, a specialty, a role, a concern, a set of problems, or ..read more

Rachel Teague: Profiles in Knowledge — Rising Stars Series Originally published January 4, 2025 This is the 111th article in the Profiles in Knowledge series featuring thought leaders in knowledge management and the first in the Rising Stars Series. Rachel Teague is a KM consultant, speaker, facilitator, educator, and writer. Her primary focus is the human dimension of KM, focusing on culture, knowledge transfer, and knowledge retention. She specializes in change management, process improvement, and diversity/equity/inclusion in the realms of knowledge, education, and organizational ..read more

Originally posted 02-Jan-25 My editor at Lucidea, Sarah Nichols, recently suggested the topic of this post. She wrote: I recently watched the PBS documentary by Ken Burns on Leonardo da Vinci. One of his biographers, Charles Nicholl, remarked, “It’s not just that Leonardo knew an awful lot, it’s that he found out an awful lot. The way he found out was by asking questions. Why is that happening? How does it happen? What is the quality of that thing, or person, or emotion? He’s posing questions and looking for answers.” I wonder if this statement is a thought-starter for a post? Indee ..read more

Originally posted 19-Dec-24 Nick Milton is a consultant, author, speaker, and instructor. He is Director and VP of Knowledge Management consulting and training at Knoco Ltd. and was a Knowledge Manager at BP. He was a member of the working group ISO/TC 260/WG6 for the development of the ISO standard for Knowledge Management (ISO standard 30401). Nick consults on knowledge management strategy, KM framework development, and knowledge management implementation. He specializes in lessons learned, capturing and synthesizing knowledge, and managing major knowledge capture programs for big proj ..read more

Originally posted12-Dec-24 The late Melissie Rumizen wrote, “I’d like to play the role of Knowledge Curmudgeon, as long as I get to define curmudgeon as someone who is stubbornly and determinedly grounded in the practical.” Similarly, KM researcher Dave Snowden is a self-described “proud curmudgeon and pragmatic cynic.” In this article, I take on the role of pragmatic curmudgeon. I would like to share sixteen suggestions for improved communication, collaboration, and choices. Each of my suggestions begins with a critique of common practices I see online and ends with a pragmatic suggesti ..read more

Originally published December 10, 2024 This is the 110th article in the Profiles in Knowledge series featuring thought leaders in knowledge management. Jon Husband is a coach, consultant, speaker, and writer who coined and defined the term and concept of wirearchy. He is interested in the deep sociological and psychological changes introduced by the networked era, and how those become interwoven with the ways humans live and work. Prior to becoming independent, Jon worked for 25 years in the areas of organizational effectiveness, organizational design, and organizational change with ..read more

Originally posted 05-Dec-24 John Lewis is Chief Story Thinker, Owner, and CKO at Explanation Age LLC. He is a consultant, speaker, author, and coach on knowledge management, organizational learning, leadership, and story thinking. His research interests are in cognitive psychology, educational psychology, and organizational psychology. John is the former Chief Knowledge Officer at SearchBlox Software, Inc. He helps knowledge-driven organizations accelerate learning and transformational change. John has experience in change management strategies, specifically related to transactional leadershi ..read more

Originally published November 22, 2024 Another great week of KMWorld concluded yesterday. I want to take this opportunity to share some content and suggest four subscriptions. KMWorld 2024 Presentations Download Presentations for KMWorld 2024 My KM 101 Workshop slides Knowledge Management 101 Workshop.pptx Books My latest book is available as a free download: Profiles in Knowledge: 120 KM Thought Leaders Profiles in Knowledge: 120 Thought Leaders in Knowledge Management My other books What books have you written? Blog Posts Only You Can Prevent Knowledge Loss: How ..read more

Originally posted 21-Feb-24 In this post, I address the different kinds of lost knowledge — content that was once available online, but no longer appears to be accessible. I identify the causes and provide examples of each. I describe my approach to recovering lost knowledge, coining the term “Knowledge Archaeology.” In addition, I describe ways to keep valuable knowledge accessible. David DeLong wrote the book Lost Knowledge specifically about the threat of an aging workforce, which is one important example of knowledge loss. I included an infographic about how to deal with this challenge in ..read more