OnBase by Hyland Software is a comprehensive solution that can be leveraged across departments and industries. Government agencies trust OnBase to help streamline processes, improve communication, and establish workflows. Each agency has different needs based on the type of tasks they handle regularly. The Department of Transportation (DOT) is a critical department which can be found in every state across the US. DOTs are responsible for transportation planning and safety, and they are always busy with many projects at once. OnBase has proven to be a valuable tool for DOTs by aiding in pe ..read more

Government agencies and departments have vastly different needs from one another. It’s important to implement a digital solution that works to aid staff in completing daily tasks to reach the organization’s goal. OnBase by Hyland Software has been a trusted Enterprise Information System for decades, particularly in the Government space.   In this episode, Account Executive Steve Nimon sits down with two experts in the field to review the many ways OnBase can help Departments of Labor (DOLs) go digital. Paul Gorman is ImageSoft’s resident Government expert, and Rob Johnson is Hyland’s ..read more

Many of us like to think the pandemic is on it’s way out and largely in our rearview mirror. What many people fail to recognize is just how impactful the last few years have been on every aspect of our lives. Now more than ever, we have high expectations of technology to allow us to get things done from the comfort of home. Even those who returned to the office are looking for the same type of convenience they had while working from home. The Courts were not spared from this new expectation, and many did not have an adequate solution in place. eFiling Court documents isn’t a new idea, but it w ..read more

ImageSoft is proud to be a Platinum Partner for Hyland Software for the past several decades. OnBase is an Enterprise Content Management platform that can be used across various industries to streamline processes, develop workflows, and manage content. OnBase has been steadily growing in popularity throughout the Public Sector, including state and local Governments. Thanks to its many functionalities, configurable interface, and simple integration, OnBase is one of the best tools Government organizations can use to digitize their daily tasks.  In this episode, Paul Gorman (Senior Account ..read more

Human Resources (HR) is a department that works tirelessly for all employees within a company. HR professionals put employees first, prioritizing their needs, goals, and challenges to help create the most positive work environment possible. Unfortunately, because HR is notorious for some good old-fashioned ‘tough love,’ their dedication can be overlooked. Here at ImageSoft, we are committed to creating a fantastic company culture, and much of that lies within the realms of Human Resources. Our HR team finds new team members who will fit in perfectly with our existing staff, smooths over intern ..read more

Many people become members of Law Enforcement because they want to help people. Thanks to advancing medicine and technology, more and more people are being diagnosed with disabilities and mental health challenges. Law Enforcement is working tirelessly to make the community a safe place for everyone, including and especially those with medical conditions that may make them more prone to wandering off, getting lost, or being unable to communicate clearly.  SafeEncounter is ImageSoft’s Community Safety Database, a digital storage for accounts that contain identifying information, medical req ..read more

Housing is something we may take for granted at times in our lives. For many however, housing is made possible through the Government. Housing Agencies and Finance Authorities handle hundreds or thousands of “cases” each day. As you might imagine, managing funds, contracts, documentation, and other necessary information can be a daunting task when done manually. Luckily, there are digital solutions in place to revamp Government Housing processes for improved efficiency and accuracy.    Tune in to our latest podcast episode to learn more about how OnBase systems can be used to st ..read more

Lawyers and other Justice System personnel rely heavily on authorized documents. In recent years, more and more of these documents have become digital to reduce paper waste, speed up sharing, and adapt to the new hybrid or remote work environments seen across the country. With the growth of digital documents came the need for a simple electronic signature solution.  TrueSign is ImageSoft’s proprietary digital signature platform. Internal and external users can sign via email, text, or QR code in real-time, providing legally binding signatures with just a few clicks. Seeing the need specif ..read more

Millions of Americans suffer from intellectual disabilities or cognitive conditions that can affect their ability to clearly communicate. From Alzheimer’s to Autism to severe mental health disorders, these vulnerable individuals may find themselves in emergency situations with no reliable way to express themselves to first responders.  Introducing SafeEncounter, a digital community database that logs records of vulnerable dependents for officers to refer to on the scene. SafeEncounter is voluntary and user-submitted and is accessible only to authorized districts and police forces. Family ..read more

Policy and Capacity – the two-pronged approach to a successfully mobile workplace. As organizations (and even court systems) progress toward remote-friendly environments, understanding how to achieve leadership’s support and internally equip staff with the means to sustain (dare we say, increase?) productivity is the foundational first step. Thanks to our forward-thinking and innovative Tech Support team, ImageSoft continues to operate remotely amidst mandated stay-at-home orders, even with staff located from coast-to-coast. Join Tom Hansel, ImageSoft’s Director of Customer Care (affectionatel ..read more