In the ever-evolving landscape of home insurance, a noticeable shift has occurred over the past year: the fall in the number of competitive underwriters in the market. The decline we’ve observed is most pronounced when we look at three-bedroom properties — a staple of the UK housing market. Here, we've observed a significant reduction in the diversity of underwriting options, however most concerning is the 30% reduction in the number of different underwriters represented among the top five most competitive insurers.   Our Insurance Insight Manager, Max Thompson, comments on what th ..read more

The home insurance market is in a state of flux. Customer switching rates have hit an all-time high thanks to the unprecedented and sustained premium inflation seen over the last 18 months. The latest momentum data from Consumer Intelligence’s Insurance Behaviour Tracker, looking at the six months between April and November 2023, offers a snapshot into which providers are gaining and shedding market share amidst increased churn.   Shifts in consumer behaviour When comparing the six months between April and November 2023 to the same period in 2022, we see a significant shift in shopping ..read more

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The average quoted price of home insurance rose by 36.1% in the 12 months to October – the highest annual increase on record beating the previous all-time high increase of 25.7% set just three months earlier, the latest Consumer Intelligence Home Insurance Price Index ¹ shows.  Average quoted premiums for buildings and contents policies are expected to soar even higher as damage from Storms Babet and Ciara is likely to mean further quoted price rises.  The average of the five cheapest quotes for a buildings and contents policy now stands at £227 compared with £163 in October 2022 ..read more

In the face of continued claims inflation, new data from Consumer Intelligence reveals the home insurance market could be making moves to protect itself. The cost of construction materials has seen a significant increase since 2021 following a series of economic factors. ​Pile on increases in labour costs as well as supply issues for key building materials like concrete and steel, and it’s no wonder home insurers are facing substantial uplifts in the cost of claims and repairs. According to a report published by Go.Compare earlier this year, water and damage claims were the most common claim ..read more

Average buildings and contents policy at £148is broadly unchanged year-on-year but Consumer Intelligence data shows prices are heading up ..read more

  Consumer Intelligence data shows average premiums from the most competitive home insurers have fallen 7.9% in the past six months ..read more

One third of the population (33.52%) say they’re more likely to try fixing problems around their home themselves because of the cost-of-living crisis – instead of hiring professional tradespeople ..read more

Three out of ten British people are now ‘very worried' about their ability to pay household bills, according to the latest cost of living report from Consumer Intelligence ..read more

But it is essential customers in flood-risk areas shop around, Consumer Intelligence advises Homeowners with existing policies could benefit from cancelling ..read more