How to Create a Website Presence That Generates New Business
Banking Transformed with Jim Marous
by Evergreen Podcasts
1M ago
A strong web presence isn't just an advantage—it's essential for survival and growth. In today's competitive market, a powerful digital footprint can mean the difference between thriving and merely surviving. Understanding how to optimize your digital presence is crucial, whether you want to increase brand awareness, drive customer engagement, or boost conversions. In this episode of Banking Transformed, we are joined by Anil Aggarwal, the CEO of Milestone. Anil dives deep into the strategies and principles behind building a commanding digital presence. From content creation and audience engag ..read more
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Creating Dynamic Personal Banking Experiences at Scale
Banking Transformed with Jim Marous
by Evergreen Podcasts
1M ago
According to recent Q2 research, 74% of people across generations want more personal banking experiences, and 70% trust their financial institutions to create those experiences using data and AI. Yet, many banks and credit unions struggle to deliver the level of personalization consumers expect from their digital experiences. On this episode of the Banking Transformed podcast, Anthony Ianniciello, VP of Product Management at Q2, and David Sant, Chief Strategy Officer at Cyprus Credit Union, explore how financial institutions can transform commodity banking transactions into different ..read more
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How to Close the Digital Maturity Gap in Business Banking
Banking Transformed with Jim Marous
by Evergreen Podcasts
1M ago
The recently released Business Banking Digital Maturity Report provides unprecedented insights into how financial institutions transform their business banking capabilities for a digital future. This research is unique because it goes beyond measuring digital capabilities to examine the culture, talent strategies, and operational models that separate leaders from followers. In this episode of Banking Transformed, Allison Cerra, the marketing director at Alkami Technologies and Casey Hogarth from Emerald Research Group discuss this first-of-its-kind research. We explore why some ..read more
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Crafting Unique Business Banking Experiences
Banking Transformed with Jim Marous
by Evergreen Podcasts
1M ago
Mid-sized financial institutions face unprecedented challenges. They must compete with larger banks that have massive technology budgets and nimble fintechs that can quickly deploy innovative solutions. The pressure to deliver sophisticated products and seamless digital experiences while maintaining the personalized service that distinguishes regional banks has never been greater. Today's guest, Matt Wind, head of product management at Popular Bank, joins the Banking Transformed podcast. He brings a unique perspective to these challenges, having recently transitioned from a 26-year tenure ..read more
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Payments and Embedded Finance Evolution: The Citi Experience
Banking Transformed with Jim Marous
by Evergreen Podcasts
2M ago
Embedded financial products and flexible payment solutions are reshaping how consumers interact with banking services. As commerce increasingly shifts toward integrated experiences, the ability to seamlessly embed financial services — from buy-now-pay-later options to comprehensive lending solutions — directly into the purchase journey has become critical for merchants and financial institutions. Terry O’Neil, Head of Connected Commerce for Citi Retail Services and Head of Strategic Partnerships for Citi U.S. Personal Banking, joins the Banking Transformed podcast to discuss how the conve ..read more
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Banking 2025: Digital Revolution Meets Economic Reality
Banking Transformed with Jim Marous
by Evergreen Podcasts
2M ago
Traditional financial institutions are rapidly evolving in response to technological innovation, changing consumer expectations, and economic uncertainties. From the rise of digital-first banking solutions to the decline of cash transactions, from embedded financial services to the emergence of digital currencies, the very foundation of banking is being reshaped. Jan Bellens, Leader in the Global Banking Practice at EY, joins us on the Banking Transformed podcast. He provides a global perspective on the state of banking transformation, regulatory frameworks, and the unique challenges and ..read more
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Building an Award-Winning Mobile Banking Experience
Banking Transformed with Jim Marous
by Evergreen Podcasts
2M ago
Digital banking success hinges on more than lists of features and technological capabilities. First principles thinking in banking design starts with the fundamental question: What do users truly need to accomplish their financial goals? This approach, combined with rigorous user-centric design, has revolutionized how financial institutions deliver digital experiences. Today's guest, Ty Griffin, Senior Head of UX/UI at Alkami, joins the Banking Transformed podcast. He shares insights on how Alkami recently became the first technology provider Certified by J.D. Power for providing "An Outs ..read more
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Banking 2025: Industry Experts Map the Path Forward
Banking Transformed with Jim Marous
by Evergreen Podcasts
2M ago
Traditional financial institutions face mounting pressure from fintech disruptors, big tech companies, and evolving regulatory frameworks. The rise of Banking-as-a-Service (BaaS) platforms, embedded finance solutions, and AI-driven services fundamentally alters how financial products are delivered and consumed. To explore these changes and better understand how banks and credit unions must prepare, we're joined on the Banking Transformed podcast by two leading voices in banking and fintech evolution: Brett King, renowned futurist and bestselling author, and Ron Shevlin, Chief Researc ..read more
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Bridging the Generative AI Readiness Gap
Banking Transformed with Jim Marous
by Evergreen Podcasts
2M ago
AI and generative AI are set to revolutionize the financial services industry. But how are banks leveraging these powerful tools, and what challenges do they face? In this episode of Banking Transformed, Monica Hovsepian and John Radko from OpenText will share their insights on the current state of AI in banking, its potential to transform customer experiences, and strategies for fast and seamless deployment. Drawing from the latest Digital Banking Report, they explore the current adoption levels of AI in banking, the challenges institutions face in implementation, and strategies for bridging ..read more
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Innovation Through Dynamic Co-Creation
Banking Transformed with Jim Marous
by Evergreen Podcasts
2M ago
We're excited to welcome April Clobes, CEO and President of MSU Federal Credit Union back to the Banking Transformed podcast, recorded live at the Financial Brand Forum, to discuss the power of innovation through dynamic co-creation. As credit unions face increasing competition from nimble fintechs and larger traditional players, finding new ways to innovate and stay ahead of the curve is more important than ever. April and her team at MSUFCU have developed a unique approach to this challenge, leveraging in-house tech talent and a Credit Union Service Organization (CUSO) to create "c ..read more
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