The way automatic teller machines (ATMs) are used has changed for the better, allowing automated processes to make the experience easier for everyone. As a new year dawns, new developments emerge as new technologies help to make these automated processes even easier. Daniel Litwin, host of Banking Experiences (formerly Inspired Banking) sat down with Bill Buddie, VP of Banking Strategy and Solutions at Hyosung, to talk about the updates and changes within the company regarding the future of cash automation. This includes cash recycling, which has made it easier for money to change hands reliab ..read more

On this special Hyosung Innovue podcast, Daniel Litwin sits down for an interview with Brad Nolan, Executive Vice President and Chief Marketing Officer at Hyosung Innovue, to discuss the power of brand in creating memorable customer experiences. The conversation begins with a discussion of the recent rebranding of Hyosung Innovue and the importance of brand in defining a company's soul, differentiating it in a competitive market, and fostering long-lasting relationships with customers. The discussion then moves to how Hyosung Innovue redefined itself as a global human experience maker bridging ..read more

The advent of the pandemic changed a plethora of industries. While some fell behind, others evolved to meet the changes. Keith Lennard, an industry expert for over 12 years and the VP and Head of Software at Hyosung, knows all too well how adverse events might positively impact an industry. Specifically in this case, he know show the pandemic has accelerated movements in banking. Host Tyler Kern has a candid discussion with Lennard about the changes in the banking industry and how self-service banking is evolving the game. Before the pandemic, changes in the industry were slow-going while stil ..read more

Drive-up banking has been around for years, and most use it frequently when they need a simple banking transaction fulfilled. Daniel Litwin sits down with Bill Budde, the VP of Banking Strategy and Solutions at Hyosung, to discuss evolving trends and technology in drive-up banking. As technology develops and banking adopts new technologies, we’ll see the banking workforce meet higher efficiency, increasing service hours and improving customer experience. As banks eliminate outdated and hard-to-service technology like VAT, interactions at the banks will become quicker and more enjoyable for ind ..read more

ATMs have long been a part of the banking processing, but the pandemic accelerated the use of self-service tools in banking was. Bill Budde, Vice President of Banking Strategy and Solutions for Hyosung, spoke with Inspired Banking host Tyler Kern about the evolution of banking self-service tools and which technology benefits end-user experience and bank efficiency. The prevalence of deposit automation opened the door to drive straightforward transactions to automation instead and bypass administrative tasks employees would otherwise need to complete. Minimization of training, documentation, ma ..read more

Cash recycling has been proving itself to be a worthwhile upgrade to ATMs across the globe, creating domino effects from cost savings to safer cash to more efficient banking services for the end-user. Here to give insights on this episode of Inspired Banking, a Hyosung podcast, is Bill Budde, Vice President of Product Marketing at Hyosung. He talked to Host Daniel Litwin about how to really connect the dots between the economy today, how cash is being used, and why recycling ATMs are a worthwhile investment. Budde previously worked at Chase on their ATM technology. This early work included tra ..read more

Cash recycling has been proving itself to be a worthwhile upgrade to ATMs across the globe, creating domino effects from cost savings to safer cash to more efficient banking services for the end-user. Here to give insights on this episode of Inspired Banking, a Hyosung podcast, is Bill Budde, Vice President of Product Marketing at Hyosung. He talked to Host Daniel Litwin about how to really connect the dots between the economy today, how cash is being used, and why recycling ATMs are a worthwhile investment. Budde previously worked at Chase on their ATM technology. This early work included tra ..read more