This episode explores: The digital elements driving General Mills’ supply chain transformation (2:39) General Mills’ technology solutions that link master, operational and transactional data (7:28) Human aspects of General Mills’ transformation: DEI, and initiatives to grow employee skill sets and community (13:47) Recommendations for supply chain leaders driving their own supply chain transformation (16:52) Host Thomas O’Connor and General Mills Chief Supply Chain Officer (CSCO) Paul Gallagher discuss the digital, functional and human elements of General Mills’ supply chain transformation ..read more

This episode explores: The increasing scale of disruptions, and how an ecosystem approach is critical to ensuring continuity. (2:39) Intel’s top focus areas for ecosystem value. (6:58) Intel’s strategy for enabling and building relationships to drive ecosystem value. (12:26) Recommendations for supply chain leaders to drive value from their own ecosystems. (17:08) In this episode of the Gartner Supply Chain Podcast, host Thomas O’Connor and guest Jackie Sturm, corporate vice president of global supply chain operations at Intel, discuss Intel’s approach driving resilience through supply chain ..read more

Host Thomas O’Connor and guest Ryan Polk, a Gartner senior research director, explore the concept of demystifying supply chain transformations through “designed simplicity.” They outline the benefits of removing layers of complexity and ambiguity from transformation processes to help staff better cope with today’s unparalleled rate of change, and highlight successful examples from Cargill and Bayer. The pair close the show with actionable recommendations for supply chain leaders who want to implement this approach in their own organizations, and the benefits for doing so. This episode explores ..read more

This episode explores: The current state of innovation in supply chain (1:08) Examples from leaders in the 2024 Power of the Profession Awards (3:46) Hype around generative AI shifting toward reality (6:34) Recommendations for supply chain leaders driving business value through their innovation efforts (11:54) Host Thomas O’Connor and guest Maria Nieradka, a Gartner vice president analyst for supply chain, discuss this year’s growing innovations in supply chain through the lens of Gartner’s 2024 Power of the Profession awards. They dive into the thriving world of innovation within supply cha ..read more

This episode explores: How an organization of L’Oréal’s scale stays sufficiently agile to meet customer needs. (2:52) L’Oréal’s view on e-commerce operations and their evolution. (6:23) Handling volatility across plan, source, make and deliver capabilities and the wider ecosystem. (10:59) Building products as “experiences” through additional services. (14:51) Recommendations to help supply chain leaders keep pace with and adapt to customer needs. (18:42) Host Thomas O’Connor and guest Damien Decouvelaere, global CSCO at L’Oréal, explore L’Oréal’s approach to profitably adapting to customer ..read more

This episode explores: The “intangible” items supply chain leaders must manage, and why it’s been difficult to extract value from them. (3:08) Human economics, and what elements of “people productivity” supply chain leaders should focus on. (7:24) What’s missing from investments in digital economic value. (11:55) How supply chain leaders can enhance output from their resources. (14:54) Which of the three economic elements supply chain leaders should focus on first. (18:30) Host Caroline Chumakov and Gartner research vice president Ken Chadwick explore how supply chain leaders can extract val ..read more

Host Thomas O’Connor and Gartner VP Analyst Dwight Klappich dive into Dwight’s Predicts 2024: Supply Chain Technology, a set of five predictions for growth and change in supply chain technology between 2026 and 2028.  Thomas and Dwight explore the value these predictions hold, the research that drives them and the broad challenges they address, particularly in regards to workforce and talent management. They take close looks at two key predictions surrounding smart robots and employee engagement tools, respectively, then close the show with a review of past predictions in supply chain tec ..read more

his episode explores: Why organization design has become so important to chief supply chain officers (CSCOs). (1:15) Reasons for the recommended shift away from centralization and decentralization. (2:35) Examples of integration in real supply chains. (4:29) An overview of the six supply chain “archetypes” — that is, distinct ways supply chains organize themselves through integration and differentiation. (7:53) Recommendations for redesigning supply chain organizations. (15:28) Host Caroline Chumakov and Gartner Senior Research Director Alan O’Keeffe dive into supply chain organization redes ..read more

In this episode, host Thomas O’Connor and guest Ewan Andrew, President & Chief Sustainability Officer at Diageo, explore Diageo’s approach to sustainability initiatives and the related strategies and trade-offs. They explore Diageo’s simultaneous commitments to stakeholder expectations and driving business growth through real-world examples of successful circular supply chain initiatives, as well as strategic pivots when difficulties arise. Thomas and Ewan close the show with recommendations to help supply chain leaders drive relevant productivity increases that support sustainability init ..read more

This episode explores:  Why aren’t supply chain leaders seeing the value they expect from digital trade-off analysis technology? (4:45) Creating returns on digital trade-off analysis investments by closing the “digital to reality gap” through localized, cross-functional decision makers. (07:03)  Who are localized, cross-functional decision makers? What roles do they hold? (10:06) How does decision making change going forward? How do chief supply chain officers (CSCOs) know what choices to send down to localized decision makers? (11:34) Three steps toward reaping the decision-making ..read more