In episode 91 of The Payments Show Podcast, I spoke to George Csahiouni who is the CEO at Swoop Finance Swoop Finance helps Small to Medium businesses upgrade, replace, or acquire new technology on a low monthly payment plan. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/91 Summary of topics discussed:(01:16) - Introduction to Swoop Finance (02:06) - The Growing Market of POS and PaaS (03:50) - What Sets Swoop Apart in the Marketplace (04:50) - Exploring Swoop's Innovative Financing Solutions (14:35) - Swoop's Impact on SMBs: Lowering Payment Processing Costs ..read more

In episode 90 of The Payments Show Podcast, I spoke to Warren Brown who is the Head of Product at Settle. Settle is an all-in-one payments solution for growing consumer brands. It offers Payments, AP automation, Working Capital and more. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/90 Summary of topics discussed: (00:21) - Introduction (00:57) - Overview of Settle: Revolutionising E-commerce Growth (01:55) - Settle's Impact and Growth Trajectory (02:51) - The Product Side: Unlocking Growth for Customers (04:30) - Exploring Settle's Core Solutions: A Deep Div ..read more

In episode 89 of The Payments Show Podcast, I spoke to Tim Brown who is the Global Identity Officer at Prove. Prove is one of the world’s most accurate identity verification and authentication platforms. It is used by thousands of businesses across many industries including e-Commerce, Financial Services, Healthcare and Gaming. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/89 Summary of topics discussed:(00:43) - Meet Tim Brown: Global Identity Officer at Prove (01:02) - The Impact of Prove in Various Industries (02:04) - Tim' Journey in Biometrics and I ..read more

In episode 88 of The Payments Show Podcast, I spoke to Megan Oxman who is SVP of Product and Experience at Paysafe.  Paysafe offers capabilities in payment processing, digital wallets, and online cash solutions. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/88 Summary of topics discussed:(00:29) - Start (00:56) - Paysafe Overview (01:57) - Stats: The Importance of Offering Diverse Payment Options (03:04) - Exploring PaySafe's Digital Wallets and eCash Solutions (04:56) - The Global Reach of PaySafe's Payment Methods (05:33) - Enhancing Sales Conversion w ..read more

In episode 87 of The Payments Show Podcast, I spoke to Dan Moshkovich, VP of Marketing at Chargeflow. Chargeflow helps eCommerce brands recover chargebacks automatically using AI and software. VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/87 Summary of topics discussed: (00:21) - Start (01:09) - Chargeback Stats (05:04) - 80/20: "Friendly" Fraud vs "Real" Fraud (08:50) - Easier Than Ever To File a Chargeback (11:26) - Differing Win Rates in Different Industries (16:37) - Solution Overview: 100% Success-based Fees Only (21:53) - ChargeResponse and ChargeScore ..read more

In episode 85 of The Payments Show Podcast, I spoke to Len Covello who is the Chief Technology Officer at Engage People Engage People provides loyalty solutions to businesses, enabling members to earn and redeem rewards. VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/85 Summary of topics discussed:(00:59) - Stats on Loyalty Points (01:50) - Company Overview: Engage People (04:41) - The Power of Brand Trust in Loyalty Program (05:46) - The Importance of Seamless Integration in Loyalty Schemes (06:14) - Pay with Points (09:29) - The Role of Loyalty Programs in Tr ..read more

In episode 84 of The Payments Show Podcast, I spoke to Alex Harris who is a Co-founder at FIAT Ventures.  FIAT Ventures is a Venture Capital company based in Silicon Valley which has a unique method of working closely with their portfolio companies compared to other VC firms. This discussion ranges from the unusual journey Fiat Ventures took into the world of venture capitalism, to their insights into specific payment companies they have backed and the dynamics of those partnerships. VIDEO and PDF Transcript:  - click here https://thepaymentsshow.substack.com/p/84 Summary of topic ..read more

In episode 83, I speak to Heidi Hunter, Chief Product Officer at IDology, about how their platform helps businesses to create frictionless and secure eCommerce customer experiences. We discuss how the platform provides many features including dynamic Knowledge-based Authentication, Transaction Monitoring, document authentication, biometric verification and many others to streamline checkout processes, increase conversions and prevent fraud. We also discuss the challenges and opportunities of digital identity verification in the eCommerce industry, and how IDology adapts to changing regulation ..read more

In episode 82 of The Payments Show Podcast, I spoke to Michael Seaman who is the CEO of SwipeSum. SwipeSum a technology company that helps businesses find the most cost-effective merchant services and payments solutions through it’s AI solution called Staitment. Staitment helps merchants to find the best solutions in seconds compared to manual audits which can take many weeks or months. VIDEO and PDF Transcript:  - click here https://thepaymentsshow.substack.com/p/82 Summary of topics discussed:(00:42) - Introduction (01:35) - Overview: Staitment AI (03:11) - Origin Story: Michael's Jo ..read more

In episode 81 of The Payments Show Podcast, I spoke to Mike Savoff who is the Shopify Marketing Strategist at Rush Rush is an app that helps e-commerce brands to increase revenue by turning one-time buyers into repeat customers through shipping notifications that take customers to high-converting and well-crafted tracking pages filled with upsells and cross-sells. VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/81 Summary of topics discussed:(00:48) - Introduction and Guest Welcome (02:05) - Introduction to Rush App (02:54) - The Importance of Customer Loyalty ..read more