The times they are a changin’, and that goes for remote moderated mobile usability testing, too. Technology improvements are making it easier to actually see and record your participant’s mobile device screen in a remote testing situation. Collaborative meeting platforms like Zoom and GoToMeeting now offer screen sharing capabilities on mobile devices. The post Remote mobile usability testing is better but not perfect appeared first on UX Firm ..read more

A UX (user experience) company focuses on the design and development of products that reflect a good user experience. A full-service UX company will assign a dedicated team to meet with their client to define, design, and develop positive user experiences across all platforms and user interfaces. A full-service UX company is likely to have […] The post What is a UX company? appeared first on UX Firm ..read more

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This is a good example of how user insights drove the design of a new customer portal.  An Atlanta-based manufacturing company wanted to add an eCommerce portal to its website so that customers could log in, access pricing, check inventory, and place and track orders. The post User insights inform the design of a new customer portal for an Atlanta manufacturing company appeared first on UX Firm ..read more

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