S4E09 Sustainability: what else can we do
On the Air
by Molly Auchterlonie, Suzanne LeSauvage, Clare Rainsford, Paula Palmer
3w ago
In this episode we invite previous guest Clare Rainsford, Environmental Business Partner back to co- host along side Paula Palmer.  We met Clare at the launch of the Greenoak Centre of Excellence where she introduced us to the Circular Economy principle, this time Clare is going to talk about what else she is working on with team members Molly Auchterlonie, Environmental Business Partner to Finance and Suzanne Le Sauvage, water and ecology as they discuss how Stonewater is embedding sustainability and social value across the company and reduce our impact on the environment.    ..read more
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S4E08 Retrofit
On the Air
by Emma Mifflin, Jerrad Murphy, Helen Dexter, Matt Rattcliff, Paula Palmer
1M ago
Alongside host, Paula Palmer is guest host Emma Mifflin, Decarbonisation Manager at Stonewater and two of her Team; Helen Dextor and Jerrad Murphy, Retrofit Project Managers, to discuss the measures Stonewater are taking to ensure all existing homes are EPC C by 2030.  Whilst discussing the retrofit project, they are also joined by Matt Ratcliff, Osmosis as they chat about how we are approaching the challenge, from identifying homes, design, installation, funding and after care. We find out how the measures and retrofitting of upgraded or replacement features  will increase the longe ..read more
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S4E06 Future of Housing
On the Air
by Dean Ballard, Isabel Varey, Becky Palmer, Paula Palmer
4M ago
With guests Dean Ballard, Head of Data; Isabel Varey, Director of Housing Service Development and Becky Palmer, Neighbourhoods Peer Leader at Stonewater we discuss how Tenant Satisfaction Measures (TSMs), are shaping our customer offering and operations. TSMs are designed to improve the sector for customers and we want to understand how Stonewater is using technology to adhere to the new measures and how they are recorded.  In addition, we hear how Stonewater has developed a digital roadmap within the business, more about the vision for that and developing the customer portal - MyHome - t ..read more
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S4E05 Tackling the digital divide
On the Air
by Kim Avantaggiato, charlene barnett, pat harvey, Linda Rayfield, Paula Palmer
5M ago
We are joined by Retirement Living colleagues Linda Rayfield, Wellbeing & Community Capacity Delivery Manager (guest host) and Charlene Barnett, Wellbeing & Community Connector and Customer Engagement Coordinator, Kim Avantaggiato as we discuss what Stonewater is doing to tackle the digital divide and use of technology for our older generations.  We are are also joined by Pat Harvey a Retirement Living customer and member of the Ageing Well Board.  With an update on the INVITE project, research that aimed to investigate how assistive and everyday technologies can be implement ..read more
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S4E04 Microsoft Partnership
On the Air
by Paul Blaydes, Kishore Rajendran
6M ago
Guest host Paul Blaydes, Assistant Director of Data at Stonewater joins the show with Kishore Rajendran from Microsoft in a discussion that Paula Palmer, our regular host tries to keep up with.  Explaining all about Microsoft Azure and it's many many benefits Paul and Kishore share how it has helped us to work better remotely, utilise our data to serve our customers more efficiently and what might come next ..read more
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S4E03 Money Matters
On the Air
by Allison Howe, Emma Kernahan, Debbie, Paula Palmer
7M ago
Guest host Allison Howe, Stonewater Income Team  Leader joins regular host Paula Palmer on this episode with guests Emma Kernahan, Policy and Impact Lead at Clean Slate, a Longleigh Foundation partner and Stonewater customer Debbie.  Whilst Debbie shares her struggle with making ends meet after losing her job during covid  and the support she received from Stonewater and Clean Slate, Emma and Allison describe the range of help and advice available to help pay the bills, cope with the emotional effects and  destigmatise asking for help.  ..read more
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S4E02: Longleigh Foundation
On the Air
by Paula Palmer, Nicky Mason, Manjeev Makur, Tracey Leatherland
8M ago
Guest host Nicky Mason, Stonewater Partnership Manager joins our regular host Paula Palmer on this episode with  guests Tracey Leatherland, also from Stonewater and Manjeev Makur, Longleigh Grants Officer as they explain about the partnership between Longleigh and Stonewater.  Discussing the impact of the cost of living crisis on customers and how Stonewater and Longleigh are able to help with rising household costs and being able to afford to live.  We'll hear about customers who have been supported with everyday struggles and those who have larger one off grants that make a fu ..read more
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S4E01: How Stonewater is helping people?
On the Air
by Emily Batchford, Kim Gibson, Holly Edwards
9M ago
Host Paula Palmer will be joined by guest host Emily Batchford and guests Holly Edwards and Kim Gibson to share their thoughts and provide insight on what Stonewater is doing to support it's customers and colleagues. Asking questions such as what support is available within Stonewater and beyond, how do we know what support our customers need and focusing on what we are doing to support with the energy crisis.   Kim Gibson, Customer Partner and Fuel Engagement Specialist shares more about our online Energy Hub; our award winning campaign to help people deal with rising energy costs ..read more
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Inside Jobs: Part 2
On the Air
by David Button, Jenny Sawyer, Dave Lockerman, Andy Peers, Katy Neep, Louise Kitson
2y ago
On the first episode of Inside Jobs (a two-part special), our guests talked about increasing financial pressures on households and the impact of remote working on low paid workers. In part two, guest co-hosts David Button and Jenny Sawyer, will be continuing the conversation to explore what employers can do to ensure the benefits of homeworking are experienced equally.   Featuring special guests Dave Lockerman (Director of Housing Operations), Andy Peers (CEO at Longleigh Foundation), Katy Neep (Campaign Manager at Business in the Community) and Stonewater customer Louise Kitson. Further ..read more
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Inside Jobs: Part 1
On the Air
by Stonewater
2y ago
Earlier in series 3 (episode 4), Stonewater announced that it had commissioned new research by Demos, Britain's leading cross-party think-tank, to understand the impacts of remote working on low paid workers in the UK.  In the first episode of this two-part special guest co-hosts Jenny Sawyer (Director of People, Culture and Change at Stonewater) and David Button will explore the findings of the report ‘Inside Jobs’ and the recommendations from the research to ensure the benefits of homeworking are experienced equally. Featuring special guests Dave Lockerman (Director of Housing Operation ..read more
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