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Ready to brush up on your skills or learn new ones? CustomersFirst Academy Blog has everything from Communication Skills, Customer Service Tips, Career Resources, to Leadership and Teamwork. CustomersFirst Academy is a global provider of online customer service training and certifications.
CustomersFirst Academy
2M ago
In any field, interpersonal skills are in high demand. Whether you’re a salesperson, a teacher, or an entrepreneur, your ability to effectively interact with other people is essential for success. Being able to communicate clearly and build relationships can help you achieve personal and professional goals.
But what exactly are interpersonal skills? And how can you develop them? This article will answer those questions and more. Keep reading to learn about the definition of interpersonal skills, common examples, and career advice for improving your own interpersonal skills.
What Are Interperso ..read more
CustomersFirst Academy
2M ago
When it comes to career success, communication is key. You may have the most impressive resume, but without strong interpersonal and intrapersonal skills, you won’t get very far in your career. We often hear the terms “interpersonal skills” and “intrapersonal skills” thrown around, so it’s important to understand the differences and similarities between the two.
Definition of Interpersonal Skills
Interpersonal skills are a set of abilities that enable you to communicate effectively, interact, and work with other people. They include active listening, problem-solving, and collaboration. To ensu ..read more
CustomersFirst Academy
2M ago
Understanding Intrapersonal Intelligence
Have you ever been told you are very self-aware or self-reflective? Do others often ask you for advice about how to navigate difficult situations or how to make decisions? If so, chances are you have strong intrapersonal intelligence. Although intrapersonal intelligence isn’t commonly discussed, it’s worth exploring and developing.
Intrapersonal intelligence is the ability to understand one’s own feelings, emotions, and motivations, as well as having a deep knowledge of oneself. People with high intrapersonal intelligence are adept at managing difficult ..read more
CustomersFirst Academy
2M ago
Maybe you’re tired of the 9-5 grind, or maybe you just want to be your own boss. Whatever the reason, starting a business can be a rewarding experience. From online businesses to retail stores, there are plenty of easy businesses to start with little money or experience. However, the word “easy” is subjective. Every business requires dedication, time, planning, and effort. It does get easier as you gain more practice and experience as a business owner!
So no matter what your experience level or budget is, there’s a potential business out there for you!
Top 10 Most Successful Businesses To Star ..read more
CustomersFirst Academy
2M ago
Excellent communication skills are essential for success in both personal and professional life. In this article, we will explore what communication is, the importance of communication, and the different elements of communication. We will also look at different types of communication, communication styles, and communication models. Stay tuned for an informative read!
Definition of Communication
Communication is the process of exchanging information, ideas, beliefs, and emotions between two or more people. It involves sending and receiving messages in a clear and concise manner. The communicati ..read more
CustomersFirst Academy
2M ago
What is entrepreneurship, really? The answer to this question is not a simple one, as there is no single definition that fits everyone. However, we can say that entrepreneurship is about taking risks and being creative in order to start or grow a business.
What Is Entrepreneurship And Why Is It Important?
Entrepreneurship is the process of creating and growing a business from scratch. This means that an entrepreneur has to figure out what their product or service will be, who their target market is, what their budget and financial plan is, and what makes them unique in the marketplace. Entrepr ..read more
CustomersFirst Academy
2M ago
When you’re trying to achieve your career goals, it can be frustrating and demoralizing to have coworkers who constantly undermine your efforts. Unfortunately, a lot of professionals deal with this problem every day. Coworkers can be passive-aggressive, gossip behind your back, and even try to discredit you in front of colleagues or management.
If you’re working with challenging, rude, or toxic colleagues, don’t despair – there are several effective ways to deal with the situation. In this article, we will discuss how to deal with coworkers who undermine you. So whether you’re a new employee t ..read more
CustomersFirst Academy
2M ago
A few years ago, I was sitting in my boss’s office. He had called me in for a meeting because he wanted to discuss my future at the company. I had been working there for only a year, so I was nervous about what he might say. As it turned out, he told me that he thought I had great potential and that he wanted to promote me to a new position. I couldn’t believe it! I thanked him profusely and left his office feeling on top of the world. But if I’m being honest with myself, the promotion would never have happened if I hadn’t put in the work to improve my intrapersonal communication skills.
Intra ..read more
CustomersFirst Academy
2M ago
Improving your interpersonal communication skills at work
If you’re looking to improve your interpersonal communication skills at work, you’re not alone. In an extensive study done by Salesforce, 86% of employees and executives interviewed said that ineffective communication is what leads to workplace and business failures.
And it’s no wonder why. After all, effective communication is essential for success in any field.
In addition to that, Cognisco, the world’s leading intelligent employee assessment specialist, revealed that communications barriers and misunderstandings could be costing U.S ..read more
CustomersFirst Academy
2M ago
How much do call center supervisors earn?
If you’re considering a career in call center management, it’s important to know what kind of salary you can expect. In this blog post, we will discuss the average call center supervisor’s salary and what factors can affect how much you earn. We will also provide tips for maximizing your earning potential in this field!
But first, what exactly does a call center supervisor have to do to earn that salary?
What does a supervisor do in a call center?
The call center supervisor is responsible for the day-to-day operations of the call center. This includes ..read more