DragonFlySM Blog
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Discover useful insights and blogs about Field Service Management Software that enables job automation, task allotment, technician dispatch, job status tracking, billing, invoicing, & more. DragonFlySM is the super-easy online platform that allows small field service businesses to quickly and efficiently manage all of their open, pending, and completed tasks while keeping technicians,..
DragonFlySM Blog
3y ago
You can certainly make a good amount of money if you enter into this industry. Yes, the cleaning industry is a lucrative sector that you might have thought of venturing into but never really had the courage to do it. But you have finally made up your mind and know for sure that you have a future in this industry. With your unmatched entrepreneurship and the will to take risks, yours could be one of the biggest cleaning companies in your city. You have to be resilient and stern at the same time. You must be committed and dedicated to establishing a name for yourself in this sector. The followin ..read more
DragonFlySM Blog
3y ago
The HVAC industry is gearing up for more automation and digitization in 2022. Long gone are the days when HVAC professionals used to jot down every little detail of the project on a notepad with their broken pens. There is a long list of software that has completely changed this sector and continues to bring about an evolution of sorts as we speak. The following is a glimpse of a few software platforms that have completely revolutionized the HVAC sector. Let’s discover what those software solutions are:
1. DragonflySM
This is one of the most preferred and highly user-friendly HVAC business sof ..read more
DragonFlySM Blog
3y ago
People don’t really understand the core concept of IT service management. Information technology should be delivered as a service and the management of it is called ITSM. When we talk about IT services, we refer to business and technical expertise as it is applied in real life to enable enterprises to create, manage, and optimize information. A few examples of IT services would explain the concept better such as:
Cloud Services
Network Security
Computer Training
Managed Print Services
Help Desk Support
Backup And Disaster Recovery
When it comes to defining IT service management, it is the sk ..read more
DragonFlySM Blog
3y ago
If you own and manage a field service business, you must be thinking about easy and cost-effective ways to grow it further. Technical advancement is one way of doing that. But it is also one of those aspects that are probably left untouched because your business deals with field workers for the most part. Field workers are not known to be tech-savvy and this is one of the major hurdles that might keep you from growing in the first place. Field workers are more into the old-school ways of managing their tasks and handling their responsibilities. They can easily deal with their customers a ..read more
DragonFlySM Blog
3y ago
How often do you find it extremely confusing and intimidating to choose an appropriate field service management software platform for your organization? Very!
This happens when you are not aware of your needs. This also happens when you are not aware of the choices available in the market. Yes, there is Connecteam but is that it? You need to move beyond it but there is just too much technical jargon that prevents you from breaking away from the norm. There are a lot of confusing words and phrases that are difficult to wrap your head around.
Where Do You Begin?
How Do You Assess The Reviews An ..read more
DragonFlySM Blog
3y ago
Field service management is essential to the success of your field service enterprise. You might encounter a few challenges but in the face of those obstacles, you can find the most reliable software platforms as well that are ideal for your needs. Compare features, prices, suitability, and appropriateness of the software before making a choice. Understand the various advantages of using any field service management software and how you can grow and prosper in this ever-expanding industry.
Various Industries That Field Service Management Software Will Prove Useful For
If you thought tha ..read more
DragonFlySM Blog
3y ago
If you own a field service business and you are still relying on the traditional ways of doing things, you may be putting your business at risk. Being prompt in delivering quality services and having an accurate record requires more than using a spreadsheet or handling the whole process yourself.
To run a successful field service business, you need to put in place a systemic process that will make everything go smoothly. From receiving a request from a customer to monitoring the satisfaction rate of the customer, and sending in qualified technicians to execute the job. All these require work o ..read more
DragonFlySM Blog
3y ago
Field Service Management (FSM) software is aimed at making work more efficient and effective for businesses. Contrary to what most people think, FSM software is not meant for big businesses alone. Small to medium businesses (SMBs) can utilize this technology to enhance their performance both on the field and in the office. If you are a small business owner contemplating whether or not to implement Field Service Management in your business, this article will cover everything you need to know.
Before we consider whether FSM software can be beneficial to small businesses, let’s be sure if small b ..read more
DragonFlySM Blog
3y ago
For service-based companies, field service plays a major role in the growth and development of the organization. In this present age, having employees leaving the conventional office settings and being on the field to deliver services is on the increase.
However, as technological evolution is taking place, field service management is developing new strategies to meet the growing needs of customers. Now, companies are looking for ways to automate and optimize their field service to deliver exceptional services to customers and also make tasks easier for field agents to execute.
While it sounds ..read more
DragonFlySM Blog
3y ago
For you to be on this page indicates that you are likely to own or work with a field service company. This is a company that relies on its employees to render services to customers either in their homes, offices, or other locations. Over the years, the field service industry has evolved so much to the point of using management software to make work easier.
In this guide, we shall give you a clear understanding of what field service management software is and how it can positively impact your business. At the end of the article, you will see where to find the best management software provider t ..read more