What Borrowers Want series: Episode 5 - Craft a powerful borrower loyalty formula
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
6M ago
Maintaining and deepening your borrower connections doesn't have to be complicated. With recent data showing that every generation of borrowers prefers a high tech, high touch mortgage experience, it’s imperative for today’s lenders to use the right technology to master the art of attracting borrowers and keeping them too.   Watch part five of our “What borrowers want” series to hear Nick Belenky, Managing Director of Solution Sales, at ICE Mortgage Technology share expert insights on how lenders can set themselves up for future success by leveraging technology to engage new borrowers, wi ..read more
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Demystifying automated underwriting: Experts reveal the facts from fiction
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
9M ago
The underwriting process is notorious for being complex and time-consuming, with more than 2,500 data fields and 300 pages of content needing to be reviewed on any given loan. Leveraging mortgage automation can go a long way to reduce the manual work, however, there are several misconceptions surrounding the use of automation. Join Michael Hammond, President and Founder of NexLevel Advisors LLC, as he talks with Suzy Lindblom, Chief Operating Officer at Arc Home LLC, and Kim Hoffman, Head of Mortgage Operations at SoFi, about how they are leveraging automation in their underwriting workflows ..read more
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What Borrowers Want series: Episode 3 - Leverage data for repeat and referral success
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
10M ago
According to ICE Mortgage Technology’s 2023 Borrower Insights Survey, one third of current homeowners plan to take out a home equity loan in the next year. And with the next market shift on the horizon, now is the time to position yourself to be the one they call when they are ready to take the next step in their home finance journey. Watch part three of our “What Borrowers Want” series to hear ICE Mortgage Technology executives, Chris McEntee, VP of Product & Corporate Development, and Lisa Fiondella, VP of Product Management - Data and Analytics, share insights into how you could better ..read more
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What Borrowers Want Series: Episode 2 - Where technology matters most in the customer experience
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
10M ago
According to ICE Mortgage Technology’s 2023 Borrower Insights Survey, nearly two-thirds of recent borrowers plan to seek new financing within the next year, including home equity loans, reverse mortgages, refinancing, and investment property loans. Are you prepared to provide the experience that will win their business? Tune into part two of our “What Borrowers Want” series to hear Matt Dowd, VP of Product Management at ICE Mortgage Technology, share an inside look at what’s most important to today’s borrowers when selecting a lender, how you can ensure you’re delivering in those areas, and ho ..read more
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Breaking the ICE - Episode 2: 3 ways to maximize homebuying season
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
1y ago
Looking to maximize conversions, double retention rates, and expand your referral network? In the second episode of our Breaking the ICE video series, your host Eric Kujala, VP of Product Marketing, ICE Mortgage Technology®, and special guest Dan Catinella, Chief Lending Officer, Total Expert, share the importance of leveraging data and intelligence to grow your business and enhance your customer base just in time for homebuying season. With applications increasing and demand heating up, it’s the perfect time to refresh your business tactics, so you can watch your conversion and retention ra ..read more
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What Borrowers Want Series: Episode 1 - Get to know your borrowers when every loan matters
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
1y ago
Rates are up. Volume is down. Winning every potential borrower is more important than ever. Are you delivering the experience they prefer? In this new series, we’re sitting down with industry leaders from ICE Mortgage Technology® to discuss the latest insight into borrower expectations. In episode one, we’re joined by Sara Holtz, VP of Demand Marketing and Communications at ICE Mortgage Technology, to share an overview of their 2023 Borrower Insights Survey. Tune in to learn how borrower preferences have evolved over the past year and what lenders need to do to deliver an exceptional experienc ..read more
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Episode 6: Affordable lending: How to serve the underserved
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
1y ago
The focus on affordable lending in today’s housing market is creating important conversations for all of us in the mortgage community. In episode six of the Women in Mortgage Technology Series with Shred Media, we’re sitting down with Courtenay Dunn, Director, Government Affairs at ICE, and Lisa Fiondella, Vice President Product Management - Data and Analytics, ICE Mortgage Technology, to discuss how we can better support our underserved markets, explore affordable lending strategies, and take a look at how your data could hold the key to generating more business while making people’s homeowne ..read more
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Episode 4: Embracing change: Paving the way for technology adoption
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
1y ago
Change is hard, but having the right support in place can make all the difference. In episode 4 of our “Women in Mortgage Technology” series with Shred Media, we’re sitting down with executives who have helped countless lenders successfully adopt new technologies and navigate the change management that follows. Join us to hear ICE Mortgage Technology’s Janet Fell, VP Solution Engineering, and Kerri Girouard, VP Client Success, as they discuss common pitfalls lenders face when implementing a new solution, how to identify what success looks like for your organization, and advice for embracing a ..read more
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Succeeding in any market | A conversation with Dale Vermillion & Kevin Peranio
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
1y ago
Now’s the time to learn how to adapt your business strategies to navigate today's market and prepare for future success no matter what comes your way. Join Mortgage Champions, in partnership with ICE Mortgage Technology, for expert advice on how to navigate the mortgage business during times of change. Tune in to hear from long-time friends and industry leaders, Dale Vermillion, CEO of Mortgage Champions, and Kevin Peranio, Chief Lending Officer, PRMG as they discuss their passion for helping people achieve the dream of homeownership, their top tips to find motivation and achieve success in to ..read more
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Episode 3: Secrets to creating strong customer relationships
ICE Mortgage Technology Open House Podcast
by ICE Mortgage Technology
1y ago
Women in Mortgage Technology: Leading the Future of Industry Innovation Episode 3: Secrets to creating strong customer relationships  In partnership with Shred Media, we are spotlighting women who are making advancements in mortgage technology and driving our industry forward. In episode three, we’re featuring two sales executives who have been successful in developing strong customer relationships that accelerate their clients’ ability to navigate the digital mortgage journey. Tune in to hear ICE Mortgage Technology™’s Executive Account Leaders, Rhiannon Bolen and Mary Solon discuss thei ..read more
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