A health plan is more than a product or service; it’s a relationship. All productive and healthy relationships—especially in the benefits space—rely on trust. When an employer extends trust in a broker or insurance carrier to purchase something as critical as healthcare—for people as critical as their workers and families—we’re obligated to raise all factors that affect that purchase. Assisting employers with benefits compliance requires understanding key benefits laws to effectively engage, educate, and be a better partner to employer clients. The six compliance obligations listed below are ..read more

According to a Glassdoor report, in the year after the launch of ChatGPT, usage of that tool or those like it by professionals in the workplace more than doubled! Are you using an AI tool to help you with your work tasks? Have you considered doing so? If so, read on. There are advantages to be had and risks to note. What is AI? Artificial intelligence (better known as AI) is an umbrella term for a machine’s ability to make predictions, recommendations, decisions, and perform other tasks that would normally require human intelligence. Generative AI models, for instance, can create text, image ..read more

By Vince Murdica, Chief Revenue Officer, Mineral HR and compliance is the new thing in employer-sponsored health plans. By combining Mineral’s HR and compliance expertise with health insurance, Select Health is improving the health of both its employer clients and their employees. Health insurers are innovators by necessity. In an industry as complex as theirs, it’s practically a requirement. Mineral (now part of Mitratech) is happy to announce a new partnership with Select Health to embed HR and compliance solutions in their employer-sponsored health plans to differentiate their portfolio ..read more

The only thing better than executing a successful benefits strategy is bragging about it to governing agencies—also known as annual reporting! In the dynamic landscape of employee benefits, strategic planning goes hand in hand with meticulous annual reporting toward shaping a positive and compliant workplace. By adopting a proactive approach, organizations can attract and retain top talent, ensure regulatory compliance, and maintain transparency in benefits administration. And it doesn’t get much more proactive than at the start of the year! With that in mind, here is a quick guide to your top ..read more

By Kelley Butler and Susan Anderson This post is the last in a three-part Q&A series with Mineral Chief Services Officer Susan Anderson that shares Mineral’s organizational journey to leverage generative AI to improve business efficiency and maintain positive client outcomes for Mineral’s more than 1 million small business clients nationwide. Read parts one and two here, and find other exclusive AI resources from Mineral at trustmineral.com/ai. Alright, so we’ve set the stage with how HR is uniquely positioned to leverage generative AI to achieve efficient and empathetic results. And you’v ..read more

By Kelley Butler and Susan Anderson This post is the second in a three-part Q&A series with Mineral Chief Services Officer Susan Anderson that shares Mineral’s organizational journey to leverage generative AI to improve business efficiency and maintain positive client outcomes for Mineral’s more than 1 million small business clients nationwide. Read part one here, and find other exclusive AI resources from Mineral at trustmineral.com/ai. You’ve framed this AI transformation journey as three-fold: What we did, what we learned, and what other organizations–even those outside of HR and compli ..read more

By Kelley Butler and Susan Anderson “Vulnerability is the birthplace of innovation, creativity, and change.” –Brené Brown In that case, Susan Anderson is one of the most innovative and creative change agents I’ve ever met. She’s been vulnerable enough to publicly admit her initial concerns about using generative AI (artificial intelligence) to provide HR and compliance support for Mineral’s more than 1 million small business clients. She’s also channeled that vulnerability to lead her nationwide team of Mineral advisors to create a blueprint that has the potential to transform AI-enabled produ ..read more

In the dynamic landscape of benefits administration, effective vendor management and staying abreast of legal updates are paramount for organizations aiming to streamline processes, enhance employee experience, and ensure compliance with ever-changing regulations. This blog post delves into the critical aspects of vendor management, technological integration, cybersecurity measures, and the importance of staying ahead of legal updates. Vendor management is the linchpin of a smooth and efficient benefits enrollment process. Organizations must regularly evaluate vendor performance and technology ..read more

According to the US Chamber of Commerce, 40% of small business owners plan to add staff in 2024. We also know that some employees will experience life events during the plan year. New employees and employee life events mean additional employer responsibilities, and it’s important for small and midsized businesses to be prepared as these changes can have big effects on benefits programs. Mineral offers these seven tips to help surf the wave of newly eligible employees while staying on the crest of HR compliance. 1. Remember required notices for newly eligible employees. During the initial enrol ..read more

Happy New Year! Or, more accurately, Happy New Plan Year! After successfully leading your organization through benefits open/annual enrollment last fall, you deserve a toast to the start of the plan year—generally, January 1 for many employer-sponsored plans. However, as you celebrate, be sure to clink your glass to compliance as well. In the spirit of the season, here’s a “12 Days of Compliance” checklist to help you end 2023 and plan for a successful 2024. 1. Ensure Employee Retirement Income Security Act (ERISA) compliance Update the plan document with any renewal changes. Provide enrolled ..read more