Keeping the Outcome Front of Mind – Helping you do your work no matter how removed you are by Cat & Cloud ..read more

Welcome back to Part Two of the Hospitality Refresher! On this weeks episode Chris and Jared are talking about all the little things. Everything from the tools you use to the simplest solutions and attention to detail helps you provide an incredible experience to your guests. So whether you've listened before or this is all new, listen to this week's episode to get the full Hospitality Refresh. 00:42 What did we do 02:32 Why you serve the coffee you do 08:10 It's about the experience you give the guest 11:01 The small things aren't small at all 12:37 Tools help but don't take away responsibili ..read more

Welcome back to the Cat & Cloud Podcast! This week Chris and Jared are hopping in to share some thoughts on learning and growth. Are you limited by your industry, or is it possible to reach beyond and learn outside your bubble? We don’t always consider how multi-faceted the “Service Industry” is. Hospitality in Hotels looks a lot different than ours in the cafe, but it can still be useful or at the least interesting. Listen to the full episode to hear where they are looking for inspiration and their perspectives on the importance of providing incredible experiences. Do you have a question ..read more

We’re throwing it all the way back to 2021 for this weeks episode. This week we are revisiting a freshly quarantined Chris and Jared as they discuss the natural eb and flow of progress. Listen to this weeks episode for some perspective on taking that first step into the unknown and how we learn and grow even in the failures. Do you have a question you’ve been dying to ask us? Do you wanna hear us talk about it on the podcast? Visit our website catandcloud.com/podcast, or email us at podcast@catandcloud.com and tell us what it is, and maybe your question will be the one we answer next week! Ins ..read more

We’re nearing the end of 2023 and a new year calls for new challenges, new directions and new ideas. This week Chris and Jared are sharing their what they’re looking forward to in 2024; Jared is excited for both his eyes to work, Chris wants his left knee to stop hurting, and they’re both stoked for the opportunity to let go of what is and work for what could be. Listen to the full episode to hear their thoughts on how they’re approaching growth in 2024, and how they’re working to paint a clear picture of achievement to help the whole leadership team show up in the best way. Do you have a ques ..read more

Welcome back to the Cat & Cloud podcast! This week the guys are discussing all things GCC (guest-coffee-cafe) and how to prioritize and create a stellar guest experience. As we’re nearing the end of the year we’re starting to think more about what we want to build in the coming years, listen to this weeks full episode to hear their thoughts on what’s going to be most important for us in 2025. Want to give our new Instant Coffee a try? https://catandcloud.com/products/swift-coffee-6-pack Do you have a question you’ve been dying to ask us? Do you wanna hear us talk about it on the podcast? V ..read more

Welcome back to the Cat & Cloud podcast! This week we have all three owners back on the mic to take a wide look at how your personal goals can help guide your business, and how you are still a person with focus and desires outside of what you’re building. Listen to this weeks full episode to hear about our latest product launch, and their thoughts on setting personal and career goals that support each other. Want to give our new Instant Coffee a try? https://catandcloud.com/products/swift-coffee-6-pack Do you have a question you’ve been dying to ask us? Do you wanna hear us talk about it o ..read more

Welcome back to the Cat & Cloud podcast! The case study series continues! This week on the pod Chris and Charles are covering another episode of the Acquired podcast, this time about the Blue Bottle Acquisition. Listen to this weeks full episode to hear about our relationship to Blue Bottle and some of the dichotomies between their beginnings and that of Starbucks. Do you have a question you’ve been dying to ask us? Do you wanna hear us talk about it on the podcast? Visit our website catandcloud.com/podcast, or email us at podcast@catandcloud.com and tell us what it is, and maybe your ques ..read more

Welcome back to the Cat & Cloud podcast! This week Chris and Charles are back to finish their discussion about Howard Schultz’s interview with the Acquired podcast. Listen to this weeks full episode to hear their take on the Starbucks anthology, and how they relate to Schultz’s story and complex experience opening and scaling the coffee company we know today! Listen to the full Acquired episode here: https://podcasts.apple.com/us/podcast/starbucks-with-howard-schultz/id1050462261?i=1000657758174 Do you have a question you’ve been dying to ask us? Do you wanna hear us talk about it on the p ..read more

Learning From Others - Insights from industry history by Cat & Cloud ..read more