The hospitality industry is recognized for its dynamic and vibrant nature, yet it faces significant challenges in recruiting and retaining a dedicated workforce.  82 percent of hotels report staffing shortages while the industry as a whole continues to suffer from a 84.9 turnover rate. Despite these issues, it is clear that maintaining a productive and reliable workforce is essential to operating a successful hotel business in an era where achieving guest satisfaction is paramount and based on ever-increasing standards ..read more

The hospitality industry is undergoing a rapid transformation with hoteliers shifting more and more towards relying on digitalized technology and services in order to enhance the guest experience and improve operational efficiency. Pushing this trend is the fact that modern travelers are looking for more than just a comfortable bed and a clean room; they want a convenient, personalized and safe hotel stay able to mirror their growing preference for a mobile and IoT-enabled lifestyle ..read more

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With 2023 representing a year of steady performance for much of the global hospitality industry, many hoteliers are no doubt looking forward to experiencing a significant increase in business growth in the year that lies ahead. Yet while forecasts for 2024 expect the global industry to further stabilize and grow, properties and brands that stay on top of the latest trends are sure to gain an edge that sees their market share increase. As we edge closer towards the new year, it’s therefore vital to take note of the technological achievements and other industry milestones that are already impac ..read more

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Rising global temperatures and the spread of natural disasters continue to lead to louder calls for all businesses to take environmental issues seriously. The hotel industry accounts for about 1% of the global carbon footprint and is happily stepping up to the challenge of reducing its impact on the environment. Many corporations have joined the Science Based Targets Initiative and set impressive reduction commitments, including of course net zero by 2050 ..read more

If one thing can be accurately predicted for the hospitality industry’s future, it is the inevitable rise in guest expectations for ever faster, more convenient and seamlessly personalized service. Yet at the same time, hotel operators and their teams are finding it increasingly difficult to deliver the higher quality experience their guests are seeking out. With more amenity offerings becoming available in order for industry businesses to stay competitive, hotel operations if anything have become more complex and harder to ensure streamlined and responsive services ..read more

With global market performance now back in full swing for much of the hospitality industry, it can be easy to assume that business is back to normal with the pandemic now behind us. Although for those who aim to stay on top of industry trends, the more accurate observation is that while guest bookings have returned to the industry in force, traveler preferences, needs and expectations have undoubtedly been impacted by the pandemic and continue to evolve in new and potentially promising directions ..read more

  The hotel industry is constantly evolving, and with the rapid advancement of technology, security measures are also undergoing significant transformations. As potential safety risks continue to increase in both number and ingenuity, industry solution providers are on the front lines of developing new technologies while improving older ones in order to provide hoteliers and their guests with a vital edge over would-be intruders ..read more

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