Host Melissa Perri enjoys a far-reaching conversation with Brian Fugere in this episode of the Product Thinking Podcast. Brian is the Chief Product Officer at Symplr, with extensive experience in transforming businesses through AI-powered automation and robotics. They discuss the impact of AI and automation on supply chain innovation, the balance between operational efficiency and creativity in product leadership, and how to scale product teams effectively. Brian also shares insights into aligning teams with business outcomes, fostering innovation while managing risk, and navigating the challe ..read more

Host Melissa Perri sits down with Blake Morgan, in this episode of the Product Thinking Podcast. Blake is a seasoned expert in customer experience, best-selling author, and someone with a career spanning major companies like Coca-Cola and AT&T. They discuss the evolution of customer experience, the key principles of customer-focused leadership, and how to effectively measure success beyond mere metrics. She also shares insights on avoiding common pitfalls, the power of storytelling in advocating for customer-centric practices, and best practices for gathering valuable customer feedback ..read more

In this episode of the Product Thinking Podcast, host Melissa Perri welcomes Shruti Patel, Executive Vice President and CPO Business Banking at U.S. Bank, to share her expertise on navigating the complexities of product development within large financial institutions. Shruti delves into the intricacies of balancing innovation with legacy systems, the importance of focusing on high-impact products, and strategies for aligning teams around customer-centric goals ..read more

Vijay Pitchumani is the esteemed guest of Melissa Perri on this episode of the Product Thinking podcast. Tune in to hear Vijay, a renowned expert in product strategy and Director of Product at Okta, share his insights on the essential role of product managers in platform teams and the unique challenges they face. The discussion covers the importance of defining success metrics, experimenting with API-first approaches, and balancing short-term experiments with long-term goals. Vijay also highlights strategies for innovating within platform teams and managing PM rotations to foster diverse exper ..read more

In this episode of the Product Thinking podcast, Melissa Perri sits down with Tamar Yehoshua, President of Product and Technology at Glean, to explore the transformative role of AI in modern enterprise search and productivity. Tamar shares her journey from leading product teams at Google to driving innovation at Glean, discussing how AI and retrieval-augmented generation are reshaping how organizations access and utilize information. She dives into the challenges of scaling AI-driven products in a fast-paced startup environment and the strategies her team employs to maximize impact and drive u ..read more

Melissa Perri welcomed Vrushali Paunikar, Chief Product Officer of Carta, to this episode of the Product Thinking podcast. In this engaging conversation, Vrushali delves into the dynamic world of product management and innovation, sharing insights on how to balance subject matter expertise with fresh perspectives. She discusses the challenges and triumphs of building a custom general ledger from scratch and how her team's approach to innovation and validation has led to significant business growth ..read more

Melissa Perri sat down with Christopher Li, SVP of Product at Xactly on this episode of the Product Thinking podcast. In this enthralling episode, Christopher shares his journey from engineering to product management and the challenges his company faced in adopting the Scaled Agile Framework. Christopher has spent the past 15 years in product management, working through different functions and eventually becoming the SVP of Product at Xactly, an enterprise software provider ..read more

Melissa Douros is the guest on this episode of the Product Thinking podcast and she sat down with our host, Melissa Perri, to discuss her career journey and role as the Chief Product Officer at Green Dot, a modern fintech company. The pair explore the challenges and excitement of working in the banking-as-a-service model, the importance of adopting a product model in organizations undergoing digital transformation, and the role of effective communication and collaboration in driving successful customer experiences ..read more

In this episode of the Product Thinking podcast, Melissa Perri sits down with Amir Kabbara, a seasoned product leader with a diverse background at Microsoft, Amazon, Shopify, and now serving as Advisor to the CEO at Paper. In their conversation, they explore the intricacies of managing product strategy and balancing the needs of various stakeholders in high-growth environments. Amir shares valuable insights on data-driven decision-making, the challenges of leading teams through transformation, and the importance of aligning product management with overall business goals. The discussion also de ..read more

Atif Rafiq was Melissa Perri’s guest In this episode of the Product Thinking podcast. Atif is a multi-talented CEO at Ritual, as well as a Board Member at multiple companies. On top of that, he is the best-selling author of Decision Sprint. Tune in to discover how Atif's software, Ritual, combines workflow and AI to facilitate decision-making and hear his thoughts on balancing long-term goals with short-term objectives. Don't miss out on this inspiring discussion about the future of technology and problem-solving within organizations ..read more