Podcast 49 - Loyalty CXM Zurich Highlights
Loyalty Podcast
by Loyalty Podcast
2d ago
Podcast 49 is out now. In this episode we review Loyalty CXM which was held in Zurich in March 2023. With Cristina Ziliani and Pavel Los ..read more
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Podcast 48 - What Can Loyalty Deliver and Benchmarks For Success?
Loyalty Podcast
by Loyalty Podcast
3w ago
In this podcast we explore the questions we are asked most - what can loyalty deliver for me and what are my benchmarks for success. With special guests David Andreadakis from Kobie Marketing, Pavel Los from Oracle CrowdTwist and Craig Grimshaw and Phil Gunter from New Works Loyalty ..read more
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Podcast 47 - Web3 - What You Need To Know
Loyalty Podcast
by Loyalty Podcast
1M ago
In this episode we will discuss Starbucks Odyssey and explore what the future holds for web3 and other NFT activities. With special guests Chris Miller and Gabriele Giancola ..read more
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Podcast 46 - Predictions for 2023
Loyalty Podcast
by Loyalty Podcast
2M ago
In this episode we make our predictions for the loyalty industry in 2023 with special guests Phil Gunter, Adam Posner, Stuart Melim and Simon Morgan ..read more
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Podcast 45 - 2022 Reviewed
Loyalty Podcast
by Loyalty Podcast
3M ago
In this podcast we make real the nightmare of revisiting our panel’s resolutions for 2022 and score them on how well they did. With special guests Phil Gunter, Adam Posner, Simon Morgan and Stuart Melim ..read more
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Podcast 44 - Are customer's needs changing?
Loyalty Podcast
by Loyalty Podcast
4M ago
In this podcast we explore how customers loyalty needs have changed since lockdown from three corners of the globe. With special guests David Andreadakis, Charlie Hills and Adam Posner ..read more
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Podcast 43 - Tiers Or Tears?
Loyalty Podcast
by Loyalty Podcast
4M ago
In this podcast we explore where and when tiers work as a mechanic with special guests Phill Hawkins and Phil Gunter ..read more
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Podcast 41 - Measuring Program ROI
Loyalty Podcast
by Loyalty Podcast
5M ago
In this episode we explore the search for the loyalty industry's equivalent of the holy grail – how to measure overall program Return On Investment. Why is it so hard and how can it be done? With special guests Phil Gunter and Stuart Melim ..read more
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Podcast 42 - Maximising Hyper - Collectors
Loyalty Podcast
by Loyalty Podcast
5M ago
In this episode we will explore how programs can work with, rather than against hyper-collectors. With Rob Burgess, Editor, Head for Points and Alan Lias, previously VP of Customer Loyalty at Virgin Atlantic ..read more
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Podcast 36 - Open Banking Extra Time
Loyalty Podcast
by Loyalty Podcast
11M ago
Extra Time! As the discussion often continues after the mics close he is a behind the scenes view of what happened next with additional case studies and content ..read more
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