MRP PPG Newsletter - Issue 15, February 2023
Mount Road Practice PPG
by John King
1M ago
The main item in this edition of the newsletter has an update on the number and cost of missed appointments (DNA's) for 2022. It also contains: - An article regarding the risk of Prostate Cancer, and a link to a website where you can check your risk in 30 seconds. It may be 30 seconds that could save your life! Information on the latest podcast where Nataliya Cheema from the PCN and Alex Zahorodnyj from Well Pharmacy talk about the Community Pharmacy Consultation Service (CPCS). This episode complements the recent podcast recorded by Dr Bradshaw where she talks about the appointment process a ..read more
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Nataliya and Alex talk about the CPCS service
Mount Road Practice PPG
by John King
1M ago
Nataliya Cheema, a Practice Clinical Pharmacist for the Newcastle North Primary Care Network (NN-PCN) and Alex Zahorodnyj who is the Lead PCN Pharmacist talked to us about the community pharmacy consultation service (CPCS) service and how it can benefit patients. The Podcast starts with Nataliya talking about the service from the PCN (Surgery) viewpoint for the first 3½ minutes of the podcast and then Alex gives his input from the viewpoint of the Pharmacy for the remainder of the episode I would suggest that you listen to the accompanying podcast from Dr Bradshaw, Episode 21, where Dr Bradsha ..read more
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MRP PPG Newsletter - Issue 14, December 2022
Mount Road Practice PPG
by John King
3M ago
The main item in this edition of the newsletter has information on the new practice website, as well as the Christmas and New Year opening times for the surgery. The new practice website also has details of how you can access any health services you may require during this period. It also contains: - A notice that the Ear Syringing service will no longer be available at the surgery after 3rd January 2023. An update on the Patient Library. Details of the Targeted Lung Health check initiative being run by the NHS. The Practice website can be found at https://www.mountroadpractice.nhs.uk For mo ..read more
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MRP PPG Newsletter - Issue 13, November 2022
Mount Road Practice PPG
by John King
4M ago
The main item in this edition of the newsletter talks about missed appointments also known as DNA (Did Not Attend). The figure for September was 56 DNAs with an estimated cost to the surgery of £8,960! It also contains: - An article on the Breast Screening service now that the screening unit is on-site at the surgery again. A link to the latest podcast episode recorded by Dr Bradshaw where she talks about appointments at the surgery.  It gives a very interesting insight into the appointment process and is well worth a listen. It's available on all the main podcast provider sites but if y ..read more
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Dr Bradshaw explains about appointments at the surgery
Mount Road Practice PPG
by John King
4M ago
Dr Bradshaw explains about appointments at the Mount Road Practice and answers a number of questions including: - Why is it that I can’t always get an appointment with my named GP? Why is it that sometimes when calling for an appointment I get told there aren’t any, only to receive a call later saying that I can now have one? The different types of appointments that are available. Why can’t I always see the same GP? Which GPs are working on which days? Can I book a double appointment if I have more than one problem? As well as some other key points including the extended hours appointment av ..read more
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MRP PPG Newsletter - Issue 12, October 2022
Mount Road Practice PPG
by John King
6M ago
The main item in this edition of the newsletter talks about appointments, including key points about appointments at the surgery. It also contains: - Information on the DNA’s (Did Not Attend) for the surgery in August News that the self-service check-in is now operational again. Details on the Friends and Family results for August, and how you can complete the test yourself. An update on the Patient Library. A link to the 2022 Patient Satisfaction Survey. The link to the podcast by Dr Rao is - http://mountroadpracticeppg.nhs.uk/ppg-podcasts The Friends and Family Test can be found at - http ..read more
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Dr Rao explains the roles and benefits of having trainee doctors at Mount Road Practice.
Mount Road Practice PPG
by John King
7M ago
Dr Rao talks about the training and teaching of junior doctors at Mount Road Practice including how they are monitored and supervised during their training. In the Podcast Dr Rao explains: - The roles undertaken by Students and the role the GP plays in their training. The types of trainee doctors supported, background on their training and duration of their placement. Supervision during placement and patient safeguarding. Why we have trainees and junior doctors in the practice. The benefits for both the practice and patients. We’re sure that you will find the content very informative and enl ..read more
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MRP PPG Newsletter - Issue 11, August 2022
Mount Road Practice PPG
by John King
8M ago
The opening item of this edition of the newsletter talks about the cost of living problems many people are currently experiencing and, more importantly, the support available to help. It also contains: - Information on the annual GP Patient Survey and the NN-PCN Patient Satisfaction Survey. The results of the Friends and Family responses for June 2022. A request for patients to ensure their contact details are up to date Congratulations to Josephine Locke on being selected as a Queens Baton Bearer to commemorate the Commonwealth Games in Birmingham. The link to the Financial Support services ..read more
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MRP PPG Newsletter - Issue 10, June 2022
Mount Road Practice PPG
by John King
10M ago
The opening item of this edition of the newsletter details 4 weekly sessions about navigating the menopasue. It also contains: - An update on the Greener Practice initiative. Details on a number of dementia-friendly activities being hosted by the Brampton Museum. Details about the latest PPG podcast in which Julie, one of the receptionists at Mount Road Practice talks about the role of a GP receptionist. (Episode 16) Suzannah Hollinshead’s message about Navigating the Menopause sessions on the PPG website - http://mountroadpracticeppg.nhs.uk/navigating-the-menopause-sessions Link to the PPG ..read more
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Julie, talks about the role of a GP receptionist
Mount Road Practice PPG
by John King
10M ago
In this episode, Julie, a receptionist at Mount Road Practice, gives us an insight into what is involved in the role. Julie talks about the typical activities the receptionists undertake, and some of the difficulties encountered. Julie also gives practical advice, and alternative methods of contacting the surgery. There is a lot more involved with the role than most people appreciate, so why not have a listen and get an understanding of the great job they do. We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topic ..read more
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