Part 2 of my interview with author Robert Whiting about his recent best selling memoir "Tokyo Junkie" 60 years of bright lights, back alleys, and baseball. In this episode, Bob tells great stories about colorful foreign players and well-known Japanese baseball stars. Part 2, we talk mostly about the baseball stories from his memoir, but also get into the important story of how writing his first book "The Chrysanthemum and the Bat" completely changed his life. Together with episode #1 this is another important and rare opportunity to hear the history and evolution of Tokyo, from one Olympics in ..read more

I've been a devoted fan of Robert Whiting since I first read "Chrysanthemum and the Bat" in high school during the 1980s. After many critically acclaimed books, I had the opportunity to sit down with Bob to discuss his latest memoir, "Tokyo Junkie: 60 Years of Bright Lights and Back Alleys... and Baseball." In our conversation, Bob shares his firsthand insights into six decades of captivating, dangerous, bizarre, and heartfelt experiences, spanning from the first Olympics in 1964 to the current 2021 games. This is part one of a two-part podcast interview. In this episode, we delve into the "Br ..read more

Meshida, a former Japanese salaryman turned English language standup comedian, has spent the last ten years crafting his unique brand of comedy, delighting audiences in both Japan and the UK. Alongside his successful career as a standup, he's made a name for himself on YouTube, particularly for his humorous take on Japan's "pink" culture, while also exploring many other "wholesome" cultural topics. In our conversation, we delve into his journey to becoming a full-time comedian, the nuances between Japanese and Western humor, memorable moments from his time on stage, his earnings from viral You ..read more

Have you ever fantasized about the ultimate luxury vacation in Japan? If so, Alex Debs is your go-to guy. As the founder of Hitotoki, the Luxury Travel Designer, Alex specializes in crafting luxurious travel experiences in Japan. In this episode, you'll get an inside look into the world of luxury travel planning, including the most challenging requests his team has faced. We'll discuss how he navigated the pandemic restrictions, the unique challenges of being a small, specialized agency, and his interactions with Japan's large travel associations. Plus, Alex shares exclusive itinerary suggesti ..read more

It's a truly inspiring chat with the incredibly positive and humble entrepreneur, Anthony Griffin. He's the brains behind Saga Consulting, a company dedicated to helping organizations and individuals share their stories with the world. They specialize in global communications, offering top-notch copywriting, digital marketing, and cross-cultural coaching. Anthony also pens insightful articles for Kokoro Media on LinkedIn, where he shares his passion for Japanese language learning and provides tips for taking your skills to the next level. In our conversation, Anthony and I both share three ess ..read more

Discover the art of mastering public speaking, enhancing your presentation skills, and unraveling the secrets to impactful storytelling. Join Dr. Greg Story, the esteemed president of Dale Carnegie Japan and bestselling author of "Japan Sales Mastery" and "Japan Business Mastery," as he shares invaluable insights into successful sales techniques, post-COVID sales process shifts, and a myriad of topics explored in his books. In this engaging conversation, we delve into the question of whether Greg's six podcasts might be considered "too much content." He regales us with true-life experiences th ..read more

Meet a true Hospitality Professional. Mr. Matthias Sutter, the Rep. Director of Shangri-La Hotels Japan and the GM of the Shangri-La Hotel Tokyo.  We discuss Japanese customer service, how different nationalities have different hospitality expectations, his two requirements for anyone to succeed in the hotel business, and how starting off in Food & Beverage helped craft his strong sense of hospitality.  We also talk Trip Advisor, hotel rankings, and the guest comments he likes the most.  If you are curious about how luxury hotel GM's think, practice, and teach customer servi ..read more

Deanna Elstrom is a veteran brand marketer, brand strategist, and consumer insights specialist. She started her own consulting business, Somi Insights, three years ago where she combines her love of branding with a fascination of how culture influences human behavior. The Japanese consumer is a key area of Deanna's expertise where she led two major agencies before starting Somi Insights.  We discuss the the Japanese name "Somi" which she coined, we learn the big difference between "insights" and "findings", great examples of how culture influences behavior in Japan, a cultural analysis in ..read more

Parissa Haghirian is an internationally renowned expert on Japanese Management and Leadership and a Professor of International Management at Sofia University.  She is the author of 12 books on Japanese Management, Cross-Cultural topics, and Consumer Dynamics.  We examine these as well as some cultural concepts from her latest book. We also discuss how Japanese management practice is uniquely different,  successful Japanese corporate survival strategies and what foreign firms can learn, why cross-cultural business issues are often Japan specific, and her favorite language concept ..read more

Jeff Crawford is the president of Zo Digital, a bi-lingual digital marketing agency he founded over seven years ago. He describes many of the mistakes foreign companies make when setting up their web presence in Japan and explains how to remedy these issues. What hidden gems can be discovered in your site analytics to improve  eCom sales. Why Japanese sites are often so busy and loud. Simple and practical advise on how to increase traffic and improve conversion rates through "Authoritativeness" and "Trustworthiness". This might sound a bit technical but Jeff explains it all in a very easy ..read more