Ep.9: The Value of Experience Management (ft. Diane Magers)
CustomTalks
by The Customer Show Team
6M ago
We sit down with Diane Magers, the Founder of Experience Catalysts, to discuss the importance of Experience Management in businesses today, and why CX needs to be part of your overall operations ..read more
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Ep.8: Using Metaphysical Spaces to Grow Your Brand, with Matthew Bond
CustomTalks
by The Customer Show Team
6M ago
We sat down with Matthew Bond from 3arc by DBM to talk through the challenges in marketing, the metaverse and why it's always important to understand where your customers are before revamping your channel strategy ..read more
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Ep. 7: Combining UX with Rocket Science at NASA JPL
CustomTalks
by The Customer Show Team
6M ago
Mary Anne Ghobrial sits down with NASA's Senior UX Researcher Krys Blackwood to talk space, rocket science, UX and so much more ..read more
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Ep.6: Forget the Customer, See the Person (ft. Alex Genov)
CustomTalks
by The Customer Show Team
6M ago
Host Mary Anne Ghobrial sits down with the Head of Marketing Insights and Customer Research from record-breaking company Zappos, Alex Genov, to discuss everything from behavioral psychology, to how organisations need to look beyond the number when it comes to CX reporting ..read more
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Ep.5. Impact Washing, Sustainability & Being B-Corp Certified at Intrepid Travel (ft. Leigh Barnes)
CustomTalks
by The Customer Show Team
6M ago
In our Season 2 launch, we sat down with Leigh Barnes, the Chief Customer Officer of Intrepid Travel, to chat about everything from becoming a more sustainable company, marketing your brand authentically, to avoiding the perils of impact-washing. Don't forget to sign up to The Customer Show to meet Leigh in person between 3-4 May 2023 at the Melbourne Convention Centre. www.thecustomershow.com.au  ..read more
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Ep.3: How organisations need to reconsider their investments in CX Technologies (ft. Booth Fellers)
CustomTalks
by The Customer Show Team
6M ago
We sit down with Booth Fellers, General Manager of APAC Khoros, to discuss their recent acquisition of Topbox earlier in the year, as well as the challenges CX leaders have faced in collecting and understanding their data to drive digital CX advancements. Podcast brought to you by the Customer Show team. Visit the website to learn more about the show ..read more
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Ep.2: Creating Personalised Experiences for Customers (ft. Jean-Luc Ambrosi)
CustomTalks
by The Customer Show Team
6M ago
Join Jean-Luc Ambrosi from TelstraSuper, as he delves into how TelstraSuper is creating incredible personalised experiences for their customers through different channels. Podcast brought to you by the Customer Show team. Visit the website to learn more about the show ..read more
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Ep.1: Shifting the Customer Landscape in B2B (ft. Quinn Chow)
CustomTalks
by The Customer Show Team
6M ago
Quinn Chow joins us to discuss the role Aurecon is playing in creating personalised customer experience through a Design Thinking methodology and a shift in company mindset. Podcast brought to you by the Customer Show team. Visit the website to learn more about the show ..read more
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Ep.8: Using Metaphysical Spaces to Grow Your Brand, with Matthew Bond
CustomTalks
by The Customer Show Team
1y ago
We sat down with Matthew Bond from 3arc by DBM to talk through the challenges in marketing, the metaverse and why it's always important to understand where your customers are before revamping your channel strategy ..read more
Visit website
Ep. 7: Combining UX with Rocket Science at NASA JPL
CustomTalks
by The Customer Show Team
1y ago
Mary Anne Ghobrial sits down with NASA's Senior UX Researcher Krys Blackwood to talk space, rocket science, UX and so much more ..read more
Visit website

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