Jason Thomas and Cale McPherson from Sodii | Checkout #503
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by Nathan Bush
3d ago
How do the founders of Sodii stay ahead in the hyper competitive hydration market? In this Checkout episode, Jason Thomas and Cale McPherson talk about personal health hacks like homemade saunas and ice baths, why they draw inspiration from disruptor brands like Chief and HOKA and how they're balancing Sodii’s rapid growth with personal milestones like fatherhood. They also chat about their top book recommendations (Simon Sinek’s ‘Start with Why’ and ‘Seth Godin’s ‘The Practice’) and explain why authenticity and focus are key to thriving in business and life.  Check out our full-length in ..read more
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One Sale, Ten Customers? How PaySquad Is Turning Checkout into a Growth Engine with Cam Richardson | #502
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by Nathan Bush
1w ago
In this episode of Add To Cart, we explore group payments and social commerce with Cam Richardson founder of PaySquad. Cam reveals how retailers like Baby Village and Rugby Bricks are using PaySquad to turn one sale into ten customers, unlocking a powerful new channel for customer acquisition. With an average order value of over $850 and a 95% completion rate on group purchases, PaySquad is proving that the future of ecommerce isn’t just selling to individuals—it’s selling to squads. Cam also shares why younger gens are ditching credit cards, how retailers are leveraging group buying to boost ..read more
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Hakan Steele from Starshipit | Checkout #501
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by Nathan Bush
1w ago
In this Checkout episode, we chat with Hakan “Hawk” Steele, Partnership & Sales Manager at Starshipit, to learn about the tech, brands, and tools that keep him at the forefront of delivery automation. Hawk shares his admiration for Patagonia’s environmental dedication, explains how Starshipit’s internal AI chatbot keeps operations seamless, and discusses his go-to book, The 5 Levels of Leadership by John C. Maxwell. He also reflects on managing time in a constantly evolving industry and how he stays focused on what truly moves the needle. This episode was brought to you by…   De ..read more
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Who Owns Your Customer? Anna Samkova on Retail’s Biggest Blind Spot | #500
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by Nathan Bush
1w ago
In this episode of Add To Cart, we sit down with Anna Samkova, founder of Albany Advisory and former Group General Manager at Brand Collective, where she led customer strategy for brands like Clarks, Hush Puppies, and Shoes & Sox, helping drive double-digit growth in customer retention. Anna dives into the biggest mistakes retailers make when it comes to customer ownership, data and loyalty and why simply collecting data or running a points-based loyalty program isn’t enough. She reveals why most retailers can’t answer basic questions about their customers, how poor data strategy is costin ..read more
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Darren Kawalsky from Deliver in Person | Checkout #499
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by Nathan Bush
2w ago
In this Checkout episode, we sit down with Darren Kawalsky, Chief Commercial Officer at Deliver in Person, to dive into the brands, tech, and insights that help him lead in last-mile delivery. Darren reveals his admiration for Amazon’s relentless innovation, why his iPhone is his all-in-one tool for work and life, and explains how The Contrarians podcast keeps him informed with fresh industry insights. He also opens up about the challenge of staying ahead in a fast-paced industry, sharing strategies to balance new information with effective action. This episode was brought to you by: Deliver ..read more
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ECom Full Throttle: How Speedmaster Ships 1,800 Orders Per Hour with Just 10 Seconds of Handling | #498
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by Nathan Bush
3w ago
In this episode of Add To Cart, we dive into the high-performance world of Speedmaster with CEO Jason Kencevski. From its humble beginnings as a family-run business in Sydney to a powerhouse shipping to over 200 countries, Speedmaster has mastered automation, marketplaces, and omnichannel retail. Jason reveals how they seamlessly integrate with marketplaces like eBay, AutoZone and Amazon, while running a fully automated warehouse that processes over five million orders a year. He also explains why bricks-and-mortar still has a place, and how setting and forgetting the right systems can make or ..read more
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Brett Sinclair from B2B eCommerce Association | Checkout #497
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by Nathan Bush
3w ago
What keeps Brett Sinclair firing on all cylinders? In this Checkout episode, Brett shares the AI tools (Fireflies and Opus AI) that fuel his content machine, as well as the game-changing podcasts such as Tropical MBA and Creator Science that keep him sharp and engaged. He reflects on Amazon’s delivery magic and how it’s shaping B2B expectations and how he keeps his global network engaged. Balancing a global community and two young kids isn’t easy, but Brett’s turn challenges into opportunities sets him apart as a true industry leader. If you’re after sharp insights, practical tips and a look b ..read more
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One CRM to Rule Them All? Klaviyo’s Vision for B2C with Suzy Nicoletti, Jay Wright and Jane Cay | Episode #496
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by Nathan Bush
3w ago
In this exclusive episode of Add To Cart, we dive into Klaviyo’s game-changing shift to a B2C CRM with Suzy Nicoletti, Managing Director and VP APAC at Klaviyo. Joining the conversation are Jane Cay, Founder of Birdsnest, one of Australia’s most-loved online fashion retailers, and Jay Wright, Founder of Ecommerce Equation, who has helped brands like Camilla, The Upside, and Meshki, scale with data-driven marketing. Together, they unpack what this move means for customer service, personalisation, and first-party data, and how AI-powered automation is turning CX from a cost centre into a revenue ..read more
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From Little Things, Big Sales Grow: How Tahlia Mandie Built Kakadu Plum Co. with Email, Inventory Systems and a ‘No Dickhead’ Policy | #495
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by Nathan Bush
1M ago
In this episode of Add To Cart, we chat with Tahlia Mandie, founder of Kakadu Plum Co., the brand championing Indigenous products and Australian bush foods. Tahlia shares how she grew Kakadu Plum Co. from a single product into a thriving store offering over 1,200 products, collaborating with Indigenous communities, including Elder Bruno Dann, along the way. Discover how she achieved a 45% repeat customer rate through clever email marketing, why focusing on Facebook over TikTok has kept her customers engaged, and how she manages inventory from remote suppliers across Australia.  This epis ..read more
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Nate Spiteri from Shopfront | Checkout #494
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by Nathan Bush
1M ago
In this Checkout episode, we dive into the mind of Nate Spiteri, founder of Shopfront, as he shares the inspirations and tools driving his mission to simplify secondhand selling. Nate reveals his admiration for the Salvos and their innovative e-commerce approach, his game-changing discovery of PostHog analytics, and how books like The Alchemist and Babel fuel his creative and entrepreneurial mindset. From his passion for secondhand finds to candid reflections on startup challenges, Nate’s story delivers inspiration for sellers, innovators, and dreamers alike. Check out our full-length intervi ..read more
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