In this episode, we discuss how data and insight are central to ensuring positive outcomes for the Force and its communities and hear how Agilisys has worked in partnership to support data- and insight-led activity and take it to the next level. We'll also find out what data ethics means for the organisation and share some key takeaways from the Force's journey to date. To discuss this in more detail, we're joined by Jonathan Dowey, Head of Performance and Insight at Avon & Somerset Police, and Kate Hemstock, Principal Senior Data and Insight Consultant at Agilisys ..read more

In this episode of the Agilisys Podcast we investigate the partnership between Agilisys and Soroco, the provider of process discovery, task mining and process transformation solutions. Specifically, we’ll discuss how the two organisations are coming together to accelerate automation across the public sector and improve citizen experiences through the use of this groundbreaking technology, enabling public sector organisations to make genuine data-driven decisions on what, where and how to focus their automation and transformation efforts. Guests on this episode are Chris Duddridge, Vice Presi ..read more

In this episode of the Agilisys Podcast, we focus on the development of Bolton Council’s game-changing data strategy, which has been developed to set free the organisation’s data and unlock insights that will shape future engagement and activities, and drive some pretty sophisticated service delivery ..read more

In this podcast, we explore the challenges district councils are facing and how technology is helping to overcome them, discuss how leaders can ensure that funding and the business case for investment in technology are where they need to be, and look at where those responsible for digital transformation can turn for the all-important knowledge sharing. Sharing their thoughts on these topics and more are Amanda Pujol, Head of Communities and Improvement at Teignbridge District Council, and Adam Gibbons, Housing and Local/Regional Government lead at Agilisys. Key topics covered include ..read more

The Agilisys podcast: The role of RPA in an award-winning Council This latest episode of the Agilisys podcast focuses on how Aberdeen City Council is using the robotic process automation (RPA) in innovative ways to drive positive outcomes for the organisation and the citizens, communities and businesses of the Aberdeen City area. The Council is currently driving the most significant period of transformation in the city’s history. At the core of this unprecedented change is an ambitious and comprehensive technology-enabled redesign of the Council’s service delivery and demand management – with ..read more

It goes without saying that government and public services have changed substantially in the past decade. So too have the demands on public sector leaders, who are navigating their organisations through a period of unprecedented change required to meet rising demand and increased complexity of demand – all against a challenging backdrop of austerity, the COVID-19 crisis, demographic changes and what is arguably the big one – climate change. Then, of course, there’s the impact of technology on the way we work, how organisations deliver services and how citizens expect to interact with thos ..read more

In this latest episode of the Agilisys Podcast, we’re joined by a trio of robotic process automation (RPA) experts from Agilisys to talk about the successful automation of NHS Electronic Staff Record (ESR) processes. This discussion focuses on the Agilisys team and the agile delivery methodology that ensured a smooth, effective and fast implementation of the Blue Prism Cloud technology, which has transformed the way ESR processes are run. This builds on Episode 6 of the Agilisys podcast, which discussed the project from the perspective of the NHS Business Services Authority (NHSBSA) in episode ..read more

Welcome to the latest episode of the Agilisys podcast, which discusses how robotic process automation (RPA) is being used to successfully automate processes involved with maintaining the Electronic Staff Record (ESR), the essential workforce management solution for the NHS in England and Wales. This RPA implementation is a prime example of how the NHS Business Services Authority (NHSBSA) is using the technology to deliver efficiency gains, enhance service delivery and bring benefits to team members within the organisation. To discuss the work that has taken place in more detail, we’re jo ..read more

The latest Agilisys Podcast focuses on the use of technology to drive continuous quality improvements of the case audit management for Family Support – an organisation that gives families and children access to the help and support they need faster. Agilisys and Family Support worked together to develop a continuous quality improvement app called Family Quest, using Microsoft Power Platform, that can be implemented within social care settings to simplify case audit procedures and evidence a really high-quality process that includes continuous learning. In this podcast we’re joined by Cat ..read more

In this latest episode of the Agilisys podcast, we welcome Catherine Pollard, Director of the National Centre of Expertise at NHSX and Paul Malcolm, Head of Healthcare at Agilisys, to discuss why the UK needs a digitally enhanced care sector, if it is to thrive. In this podcast we also discuss the roadmap that will help us tap into the potential of technology and importantly, what this means when it comes to skills. Questions discussed in this episode include: Why do we need a digitally enhanced care sector? What technologies will really drive digital transformat ..read more