In today’s varied workspace dynamics, wireless networking issues can greatly impact user experience and productivity. Whether it’s slow download speeds, poor wireless coverage, connectivity, or collaboration problems during virtual meetings, wireless troubleshooting is crucial to ensuring remote and office productivity. Thankfully, cloud-based synthetic monitoring and real-user monitoring (RUM) offer a comprehensive solution for identifying, resolving,… The post Troubleshoot WiFi and Wireless Networking Issues Everywhere appeared first on Exoprise ..read more

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The modern workforce has become increasingly remote and distributed, necessitating the need for monitoring solutions to ensure optimal performance in branch offices. Employee Experience Monitoring or Digital experience monitoring (DEM) has emerged as the critical tool for IT teams and businesses to address the challenges associated with remote work environments. This article combines two informative… The post Branch Office Monitoring With EUEM appeared first on Exoprise ..read more

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BOSTON, MA / ACCESSWIRE / February 6, 2024 / The latest Exoprise Digital Workplace Insight Survey, with contributions from over 200 IT professionals, uncovers pivotal trends in IT, significantly impacting the digital workplace. The survey’s narrative centers on the increasing integration of AI in daily tasks, remote work efficiency, and cybersecurity challenges, marking a transformative era… The post Exoprise Survey Reveals Critical IT Trends: AI Integration and Remote Work Efficiency in the Spotlight appeared first on Exoprise ..read more

The post Microsoft Teams Outage, TM710344: Some users may experience multiple issues with their Microsoft Teams appeared first on Exoprise ..read more

Earlier today, Microsoft Teams experienced service degradation causing multiple issues for users. Users attempting to log in were presented with an “oops” page, while already-logged-in users were missing messages, experiencing issues with loading messages in channels and chats and preventing them from viewing or downloading media (images, video, audio, etc…) Exoprise proactive monitoring first detected… The post Microsoft Teams Outage, TM710344 Some users may experience multiple issues with their Microsoft Teams appeared first on Exoprise ..read more

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When it comes to macOS, monitoring the digital experience comes with many challenges. When considering these challenges in relation to monitoring such business-critical UCaaS applications like Zoom, Teams or Cisco Webex, the challenges multiply — especially if relying solely on built-in macOS tools. Considerations for Teams & Zoom When implementing UCaaS applications such as Teams… The post Monitoring Teams & Zoom on macOS Devices appeared first on Exoprise ..read more

Vendors across security sectors are now offering their own digital experience monitoring products, especially when the security products can impact customer networks and performance at various levels. While these monitoring tools can provide valuable information to customers, it raises concerns about whether there is a potential conflict of interest between the vendor and the customer.… The post Analyzing SASE DEM Solutions appeared first on Exoprise ..read more