The average person spends the equivalent of one entire month per year looking at their phone. They check it an average of 58 times per day. Overall screen time is at an all time high of 12 hours per day. And the impact on both our mental and physical health, as well as that of our kids, is stark. From a professional perspective, productivity suffers and burnout rates are high. And from a personal perspective, anxiety and mental health issues have never been as great. Techtimeout is a digital wellbeing initiative focused on helping us to reduce screen time and achieve a more balanced relationsh ..read more

The introduction of Google Analytics 4 this summer was not exactly a surprise. Google had given several years’ warning that Universal Analytics would stop collecting data and that users should begin the transition to GA4 sooner rather than later. But being forced to use it is a whole other ball game, and has had digital marketers and communications professionals in fits of frustration and anger ever since! The user interface, lack of reporting and complexity has not gone down well. On today’s Digital Download we’re delving into the world of GA4 and trying to explain what to do and how to do it ..read more

Social media is now 15 years old and communications consultants are grappling with a series of fundamental issues related to a brand or organisation’s use of social networks. While platforms implement updates on an almost daily basis, the bigger picture around whether a company should use specific networks has never been more sharply in focus. The answers to many of the questions arising from this are often extremely nuanced and far from straightforward, but understanding the macro picture helps to answer some of the micro questions. On today’s Digital Download we’re looking at what’s happenin ..read more

Artificial intelligence is ushering in a new era of effective intelligent and convenient communication. At least, that’s what ChatGPT would have you believe. But while the market for AI tools has exploded over the last few months, many of those working within the communications industry are left either confused or overwhelmed. And when you add the prospect of AI being left unchecked to develop at incredible speed and the fact that an increasing number of tech specialists have voiced their concerns, it’s all a bit of a worrying time. So today on Digital Download we’re delving into AI: the poten ..read more

With social justice, the cost of living crisis, war in Ukraine, COVID, the environment and the US Senate dominating the news agenda, there’s an awful for consumers to take in. So when it comes to the brands they love, what do they really want to see? Action or escapism? This week Paul is joined by Marketing Manager Jack Richards to discuss Talkwalker and Hootsuite’s latest Brand Love report, which determines the 50 most loved brands in the world. What to do Next Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favou ..read more

What brands say and how they say it has come increasingly into focus in the last couple of years. So why do so many companies suck so badly when it comes to having a distinct personality of their own? This week Paul is joined by brand voice strategist Bethany Joy to discuss why tone of voice is important, what it can achieve, and how to define a brand voice that isn’t just copying Innocent Drinks! What to do Next Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would ..read more

Do your Facebook Page posts regularly get next to no engagement? Do the same posts on other networks perform considerably better? Do you sometimes question whether your audience is even seeing your posts? If you answered ‘yes’ to any of these, you should consider deleting your Facebook Page altogether. This week Paul is joined by CEO of Lumino Digital Jenny Karn to discuss whether the performance of Facebook is now so poor that there’s little point in most brands even having a Page. What to do Next Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it ..read more

Influencers have changed the nature of celebrity and the power dynamic of the media for good. Individuals now have the ability to impact the narrative around stories, and brands have to fully understand how to ensure they work in harmony with the press. This week Paul is joined by celebrity PR specialist Max Dundas to chat about A Listers, influencers, brand partnerships and THAT Will Smith Oscars moment. What to do Next Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, i ..read more

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